University of Newcastle · memory aid cheat sheet for the final exam. Semester 2 final exam period, 16–27 November 2026. Full BUSN1010 study guide →
A4 landscape · two sides · six columns · ink + yellowBUSN1010 · Semester 2, 2026
BUSN1010
Analytics in Business
Memory Aid · University of Newcastle · Undergraduate
Full guide + ask Sia about BUSN1010
SIDE 1/2 EXAM MAP · METHOD CHOICE · FORMULAS · ASSUMPTIONSMEMORY AIDS2 2026 · Methods first
0 · Exam MapCOURSE DATA · BRIEF
Quizzes 30%Project 40%Final 30%
Component
Weight
Format
Online Quizzes
30%
Individual online quizzes
Group-Based Analytics Project
40%
Group report + pre-recorded online presentation
Final Examination
30%
Restricted open book; one double-sided A4 memory aid
“This course has a RESTRICTED OPEN BOOK examination.” “The memory aid is a single double sided A4 sheet of handwritten or typed notes for use during the examination.” University of Newcastle 2026 Handbook, BUSN1010
Observational unit; variable and role; unit/category; population; comparison
Result in original units; uncertainty; practical consequence; scope limit
Sampling/model conditions; exact denominator
What changed data or design would change the action?
Sample mean · descriptive estimatex̄ = (1/n) Σᵢ₌₁ⁿ xᵢ
More rows do not repair exclusion of the relevant population. Separate a sample description, a population claim and a causal claim.
Exam move Carry one labelled observation from raw row to final sentence; a changed unit or denominator reveals the first broken link.
Sampling gate
Variable, population and sample must remain separate analytical roles.
Variable: a characteristic recorded for each unit that can take different values or categories. Sample: the observed population subset used to estimate or compare its features.
2 · Describe Without HidingC2
Frequency distribution: counts or proportions across values, categories or intervals. It preserves category order or class meaning and exposes clustering, gaps, tails and unusual values.
Median: middle ordered observation; half at or below and half at or above. It resists distortion by a small number of extremes. Standard deviation: typical distance from the arithmetic mean, in the variable’s original units.
Sample standard deviations = √[Σᵢ₌₁ⁿ(xᵢ − x̄)² / (n − 1)] Spread around x̄; sample degrees-of-freedom divisor.
Question
Use/check
Trap
Composition or categories?
Frequency table/display; preserve counts or proportions
Aggregation hides a group
Quantitative shape?
Distribution + centre + spread
Centre reported alone
Skew/extremes?
Median plus full shape
Mean treated as “typical”
Variability?
SD with mean and units
Different scales compared raw
Equal centres can conceal operationally important variation; inspect shape and spread together.
Chart/data audit
Before trusting display
Ask
Scale
Does the axis or binning change the apparent difference?
Rows
What is one observation? Are groups comparable?
Summary
Are centre, dispersion and shape all visible?
Scope
Observed records only, or a supported population claim?
When summaries conflict: return to ordered values or the frequency display. Explain whether skew, gaps or rare extremes pull the mean away from the median; then state how the spread changes the operational comparison. Do not call an isolated unusual value an error without checking its source.
Report centre and dispersion together, in the original transaction, time, cost or demand units.
3 · Spreadsheet + Power BIC3
Tidy data: each variable is a column, each observation a row, each value one cell. Cell reference: a formula address whose relative/absolute behaviour controls copying. Filter context: the active subset of data and relationships when a measure or visual is evaluated.
Prepare a clean analysis table, control calculations, then turn the view into reproducible evidence.
Failure
Diagnostic check
Dashboard changes after filter
Record active subset and relationships; recompute a small case
Copied formula drifts
Inspect relative/absolute row and column behaviour
Unexpected total
Check data type, grouping and aggregation level
Correct-looking visual
Trace every filter, formula and transformation to the question
Standard score · software cross-checkz = (x − μ) / σ Distance from μ in population standard-deviation units.
Software output is not self-validating. Preserve raw data, document transformations, check calculations, and state what the visual permits a manager to conclude.
Reproducibility ticket
Question + unit
Raw source preserved
Variable types
Transformations logged
Formula copied correctly
Filter context named
Small case recalculated
Claim bounded
Declare → connect → check → conclude. Declare the data and decision scope; connect each formula or view to the business question; test the assumption most vulnerable to the active filter; conclude whether the action is intact, narrowed or requires a different choice.
For a dashboard claim, preserve the labels and denominator through every recode and subset. Compare the unfiltered result with the filtered view, then state whether the difference is intended business segmentation or an analysis defect.
Exam move If a value changes, isolate whether the cause is the business subset, formula, data type or aggregation before interpreting it.
4 · Probability RulesC4
Event: specified set of outcomes. Name events in words before symbols. A complement excludes the event; a union answers either-event; an intersection answers both-event. Remove overlap when events are not disjoint.
Conditional probabilityP(A | B) = P(A ∩ B) / P(B) Condition B fixes the reference set and denominator.
Independence: learning that one event occurred does not change the probability of the other. Treat independence as a model claim to be checked, not a synonym for disjoint events.
Condition first, then count the joint event inside that restricted group.
Words in question
Set operation
Check
not A
Complement
Everything outside A
A or B
Union
Remove shared overlap
A and B
Intersection
Both conditions hold
A given B
Conditional
Denominator is B
Independent?
Compare conditional and unconditional
Does knowing B alter A?
Do not reverse the question
Reversing the condition is invalid unless base rates and the joint event justify equality.
Transfer check: change one feature of the process, then recheck the event definitions, denominator and independence claim. Preserve conditions that did not change; revise only the calculation or interpretation that depends on the changed fact.
Evidence
Claim
P(A | B) differs from P(A)
Knowing B changes A; independence is not supported
Condition reversed
A new question; recalculate using the new reference group
5 · Random VariablesC5
Random variable: numerical mapping from uncertain outcomes to values. Define the value, support and process before choosing a distribution. Expected value: probability-weighted long-run average under the stated model.
Expected valueE(X) = Σₓ xP(X = x) Keep the payoff/cost/demand unit attached to each x.
Normal standardisationz = (x − μ) / σ Positive z is above μ; magnitude is distance in σ units.
Model
Use when
Assumption alarm
Binomial count
Fixed number of comparable trials; X counts successes
Changing success probability or dependent outcomes
Normal
Continuous, symmetric bell-shaped process specified by μ and σ
Small discrete count or wrong process mechanism
General discrete X
Possible numeric outcomes and probabilities are stated
Probabilities/support incomplete
A familiar numerical fit cannot repair a distribution that mismatches the random mechanism.
Interpret probability in business units. Expected value describes a long-run average, not a guaranteed single outcome.
6 · EstimationC6
Sampling distribution: distribution of a statistic across repeated samples from the same sampling process. Standard error: its standard deviation.
Confidence interval for meanx̄ ± zα/2 · σ/√n = estimate ± critical value × SE
Estimator → standard error → interval, interpreted only for the supported population.
7 · Hypothesis TestsC7
Null hypothesis: parameter claim used as the reference model. State null and alternative in parameter language; set the decision rule before calculation; then check conditions and compute.
One-sample test statisticz = (x̄ − μ₀) / (σ/√n) Observed difference from μ₀, scaled by the null standard error.
P-value: assuming the null model, probability of a statistic at least as incompatible with that model as observed. It is not P(H₀ true) and not the chance that a business action succeeds.
Statistical evidence does not replace effect size, cost or operational importance.
Stage
What earns the line
Frame
Parameter, H₀/H₁, direction, population
Conditions
Sampling/model assumptions and denominator
Evidence
Estimate, uncertainty, test statistic, p-value
Decision
Apply the preset rule; use cautious language
Action
Compare effect with business consequences
8 · Regression + ForecastsC8
Simple linear predictionŷ = b₀ + b₁x · residual e = y − ŷ
Correlation is unit-free direction/strength of linear association. Slope b₁ is fitted response change per one predictor unit, within the model. Inspect residual structure and extremes; state the prediction domain.
Plot, interpret coefficients in units, inspect residuals, then limit prediction and causal language.
Review
Boundary
Association
Does not assign cause
Intercept
Interpret only if x = 0 is meaningful
Slope
Attached to response/predictor units and fitted design
Forecast
Separate trend, recurring seasonality and horizon
Extrapolation
Needs added stability/design evidence
BUSN1010
Analytics in Business · Worked Drills
Memory Aid · University of Newcastle · Undergraduate
Full guide + ask Sia about BUSN1010
SIDE 2/2 FIVE WORKED CASES · TRAPS · METHOD CHOOSER · FAST RECALLMEMORY AIDS2 2026 · Drills
W1 · Sampling ClaimC1 WORKED
Case. A retailer wants to explain declining repeat purchases but has a convenience sample of recent app users and no observations from former customers.
Selection coverage is the first broken link; extra rows from the same frame do not repair it.
Step
Worked resolution
1 Define
Decision: explain declining repeat purchases. Unit: customer. Name variable roles and units.
2 Check
Population relevant to repeat purchases includes former customers; the convenience sample excludes them.
3 Conclude
Describe observed recent app users only; do not generalise explanation to all customers or claim cause.
4 Change needed
A sampling design covering the relevant population, including former customers.
If a quantitative variable is observedx̄ = (1/n)Σxᵢ describes the sample; representativeness governs population scope.
Answer line “The observed sample can describe ___, but it cannot support ___ because ___ is excluded.”
Sampling error vs design error
Random uncertainty
Selection/measurement limit
May shrink with an appropriate larger sample
Can remain even with many rows
Quantified by SE/CI under assumptions
Requires changed coverage, measurement or design
Always state which error your method addresses.
One-line definitions
SE
SD of a statistic’s sampling distribution
CI
Repeated-sampling range designed to capture a parameter at a stated long-run rate
Slope
Fitted response change per predictor unit
Residual
Observed response minus fitted response
Practical significance
Operational/economic importance of an estimated effect
When unsure, identify the first unsupported move and repair only the inference that depends on it.
W2 · Same Mean, Different RiskC2 WORKED
Case. Two stores report the same average transaction value. One has a tightly grouped customer mix; the other combines many small purchases with rare large orders.
Compare the distribution, median and standard deviation before treating the stores as alike.
Step
Worked resolution
1 Display
Build a frequency display that preserves transaction scale and unusual values.
2 Centre
The shared mean alone is insufficient; report median where extremes distort “typical”.
3 Spread
Compute and interpret SD in transaction-value units; compare clustering and tail.
4 Decide
Operational variability differs even if average transaction value matches.
Spread checks = √[Σ(xᵢ − x̄)²/(n − 1)]
Trap “Same average” is not “same customer mix”. A centre without shape and spread can hide the managerial difference.
Spreadsheet verification
Recalculate a small case; inspect formula references, filters, types and aggregation if results disagree.
Preserve raw data
Document recoding
Name filter context
Trace copied references
Check units
Bound final claim
Debug in order: verify tidy rows and data types; test the copied reference; record the filter; inspect aggregation; reproduce one small total. Change one feature at a time.
If the number changes when…
Investigate
A filter is applied
Subset and relationships in filter context
A formula is filled down/across
Relative versus absolute reference behaviour
A visual groups records
Observation level and aggregation
W3 · Conditional DirectionC4 WORKED
Case. A service team confuses the chance that a dissatisfied customer cancels with the chance that a cancelled account belonged to a dissatisfied customer.
The numerator may involve the same joint event, but the denominator changes the meaning.
Write the condition firstP(A | B) = P(A ∩ B)/P(B) ≠ P(B | A) in general
Step
Worked resolution
1 Name
A = cancellation; B = dissatisfaction. Keep the outcome words attached.
2 Restrict
For “cancel given dissatisfied”, restrict the reference set to B.
3 Count
Use the joint event A ∩ B as numerator and B as denominator.
4 Interpret
Read result as a proportion within dissatisfied customers; do not reverse.
Answer line “Among customers in B, the probability of A is ___.” The opening phrase protects the denominator.
Probability error clinic
Error
Repair
Adds either-event counts with overlap
Identify and remove intersection
Multiplies automatically
Check whether conditioning/independence is justified
Treats disjoint as independent
Ask whether learning one event changes the other
Reverses A and B
Rewrite the conditioning group in words
Changed-assumption drill: if the events or reference group change, redraw the restricted set before recalculating. If only one condition changes, preserve unrelated facts and state whether the business action remains, narrows, or requires a different choice.
Use the sentence as a final denominator check.
W4 · Choose the Random ModelC5 WORKED
Case. A manager treats a count of customer responses as normally distributed although the process has a small number of trials, changing success probabilities and dependent outcomes.
Match the outcome definition and process assumptions before using a familiar distribution.
Step
Worked resolution
1 Define X
Number of customer responses; state its possible values and unit.
2 Diagnose
Small fixed count alone does not justify normal; changing p and dependence break comparable-trial logic.
3 Reject shortcut
Do not repair the wrong mechanism by a numerical fit.
4 Re-design
Specify a process/model whose assumptions match the trials before probability calculation.
If outcomes and probabilities are validE(X) = Σₓ xP(X=x) · probability-weighted long-run average
If a normal model is justifiedz = (x − μ)/σ · distance from μ in σ units
Trap Expected value is a long-run centre, not the response guaranteed on the next trial.
All possible x and P(X=x); probabilities match process
Interpretation ticket: name X and its units; justify the process; show the calculation; report probability, standardised distance or long-run average—not a guaranteed outcome.
Define process → choose model → interpret the result in its original business unit.
W5 · Narrow Interval, Weak ScopeC6 WORKED
Case. A business reports a narrow confidence interval from a large transaction file, but the transactions come from a single promotional day and are not representative of ordinary demand.
A tight interval can be precise for an irrelevant sampling process.
Interval calculationx̄ ± zα/2(σ/√n) = estimate ± critical value × SE
Step
Worked resolution
1 Target
Parameter concerns ordinary demand, not only the promotional day.
2 Sampling model
Repeated samples must arise from the same relevant process; here coverage is misaligned.
3 Precision
Large file may reduce SE under its model and produce a narrow interval.
4 Boundary
CI does not absorb selection bias, measurement error or an irrelevant population.
5 Repair
Collect a representative sampling process for ordinary demand, then estimate.
Answer line “The interval is narrow under ___, but the population claim fails because ___.”
Test interpretation drill
Case. A campaign team declares success because a test is statistically significant although the estimated improvement is too small to cover implementation cost.
A test decision and a managerial decision answer different questions.
Report separately
Correct boundary
Estimate + uncertainty
What effect was observed and how precisely?
P-value under H₀
Not the probability H₀ is true
Operational consequence
Does effect cover cost or matter in context?
9 · Method ChooserFAST RECALL
If asked to…
Choose / write
First trap
Describe observed quantitative values
Frequency shape + centre + spread; x̄, median, s as appropriate
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