University of Melbourne · S1 2027 · FACULTY OF MARKETING

MKTG90049 Marketing, Society and Sustainability

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MKTG90049 Overview

Marketing, Society and Sustainability
— Free MKTG90049 exam bible for UniMelb's Marketing, Society and Sustainability — SDGs, ethics, social marketing, the SHIFT framework, circular economy and degrowth, transformative branding, worked short- and long-answer exam technique.
  • University of Melbourne
  • S1 2027
  • 11 chapters
  • Marketing

MKTG90049 Marketing, Society and Sustainability is a postgraduate (Master's-level) elective in the University of Melbourne's Melbourne Business School, Faculty of Business and Economics, worth 12.5 credit points and delivered as weekly on-campus seminars across Weeks 1-12. It is a conceptual, critical and case-driven subject rather than a quantitative one: there are no formulas or calculations, and the examinable content is a semester of named frameworks, definitions and typologies — the UN Sustainable Development Goals and the triple bottom line, wicked problems and systems thinking, marketing ethics, critiques of consumption, the SHIFT behaviour-change framework and the 7Ps social marketing mix, market exclusion and inclusive marketing, transformative branding, the circular economy and the green-growth-versus-degrowth debate, and the digital and AI future of marketing.

  • Assessed by Class participation (Entry & Exit ticket quizzes) 10% · Individual Essay (1500 words) 15% + 3 more
  • Key terms Sustainability (Brundtland / WCED 1987), Triple bottom line / three pillars, Wicked problem, SHIFT framework (White, Habib & Hardisty 2019)
  • How to prepare Treat MKTG90049 as a framework-recall-and-apply subject, not a reading subject, and rehearse weekly rather than cramming through SWOTVAC.
  • Most asked Where can I find past exam papers / practice for MKTG90049?
MKTG90049 · University of Melbourne
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Assessment

How MKTG90049 is assessed

ComponentWeightFormat
Class participation (Entry & Exit ticket quizzes)10%Individual · weekly in-class quizzes
Individual Essay (1500 words)15%Individual · reflective essay on a chosen UN SDG (Goal 8/14/16) linked to personal consumption · due Week 6 (updated date — confirm on Canvas)
Group project: oral presentation (groups of 3-4)10%Group · 10-min presentation + 3-min Q&A, in-class Weeks 9 & 10 (slides due Fri Week 8)
Group project: written report (2500 words)25%Group · sustainability-intervention recommendations for a chosen industry · due Week 12, Friday (11:59pm)
End of semester exam40%Individual · 2-hour closed-book digital (LMS Quiz) exam, 100 marks · examination period
Contents · every chapter, one map

What MKTG90049 covers

MKTG90049 runs as twelve weekly seminars moving from what sustainability and wicked problems mean, through marketing ethics, consumption critiques, social marketing, inclusive marketing and transformative branding, to the circular economy, degrowth and the AI-driven future of marketing.

It is assessed by weekly participation quizzes, a reflective SDG essay, a group presentation and report, and a 40% closed-book final exam of applied short- and long-answer essays. This map turns each mined week into an exam-ready chapter.

01

Sustainable Marketing and Wicked Problems

SDGs, triple bottom line, systems thinking, market-driving vs market-driven · (Week 1)

Week 1 sets the whole subject's vocabulary: the Brundtland definition of sustainability, the three pillars / triple bottom line, wicked problems and systems thinking, the UN 2030 Agenda and 17 SDGs, and the market-driving-not-market-driven stance of sustainable marketing.

These definitions are the through-lines the exam reuses everywhere — a Section 1 short answer will ask you to define a wicked problem or apply Sheth & Parvatiyar's four corporate actions, and the individual SDG essay is built directly on framing your own consumption as a wicked problem.

  • Sustainability (Brundtland/WCED 1987): intergenerational, interrelated, uncertain (an evolving goal, not a fixed end)
  • Three pillars / triple bottom line — environment · economy · society — and why the hardest challenges sit at the intersections
  • Wicked problems: multiple conflicting stakeholders, no definite formulation of causes, better/worse (not right/wrong) solutions
  • Systems thinking: interconnectedness, circular not linear, wholes not parts; markets as complex systems (inputs → processes → outcomes → stakeholders → interactions)
  • The UN 2030 Agenda and 17 SDGs (the individual essay uses Goals 8, 14, 16)
  • Carvalho (2022) — the four greenwashing mistakes marketers make about climate change
02

Ethics in Marketing

ethical frameworks, better marketing for a better world · (Week 2)

Week 2 covers the ethical responsibilities of marketers: moral muteness and moral myopia, the ethical-decision-making chain, the seven ethical theories (utilitarian, Kantian, rights, justice, feminist/care, virtue, postmodern), and Chandy, Johar, Moorman & Roberts's (2021) Better Marketing for a Better World 2×2 matrix.

This is a recurring exam theme: a long-answer question asks you to argue for or against a marketing practice using at least two or three ethical theories, and the BMBW matrix is a reusable lens for classifying any campaign as win-win, win-lose, lose-win or lose-lose.

  • Moral muteness (unwilling to discuss ethics) vs moral myopia (unable to see ethical issues) — Drumwright & Murphy
  • Ethical decision-making chain: recognise moral issue → make moral judgement → establish moral intent → engage in moral behaviour
  • The pluralistic view: no single ethical theory is the whole truth of a dilemma
  • The seven ethical theories — core idea, guiding question and limitation for each
  • Five components of ethical marketing: honesty, transparency, promise-keeping, empathy, sustainability commitment
  • Why be ethical: because it is morally right and because it is good business
03

Critiques of Marketing and the Problem of Consumption

critical marketing, corporate sustainability claims, mindful consumption · (Week 3)

Week 3 introduces critical marketing studies — the dark side of marketing — and the deep problem of consumption. It covers the foundational critical questions (does the system meet real needs?

  • Critical marketing studies: exposing marketing's dark side and its interplay with society
  • Foundational critical questions: does the system meet real needs (vs Maslow)? is the consumer sovereign? follow the money
  • Key critical issues: consumer exclusion/discrimination, gender/sexism, colonialism, cultural appropriation
  • Three harms of cultural appropriation: disconnection, distortion, dispossession
  • Consumer activism (Handelman & Weijo 2022): boycott, buycott, selective patronage, alternative market practices, watchdogs
  • Benefits vs limitations of activism: low barriers and solidarity vs slacktivism and co-optation
04

Consumers and Consumption

ultra-fast fashion, the responsible consumer, materialism · (Week 4)

Week 4 analyses how consumers and consumption are shaped, using ultra-fast fashion as its case.

  • Ultra-fast fashion business model and its three-pillar sustainability harms
  • Consumer decision-making process (EKB): need recognition → search → evaluation → purchase → post-purchase
  • Ethical consumerism (Zollo) and its challenges (Carrington): who defines 'ethical', responsibility-shifting, affluence bias
  • Consumer responsibilisation (Giesler & Veresiu 2014): shifting responsibility for social problems onto individuals
  • The P.A.C.T. routine: Personalization → Authorization → Capabilization → Transformation
  • Enabling conditions: neoliberalism and Foucauldian (self-)governmentality; historical institutionalisation over time
05

Social Marketing and Behaviour Change

7Ps social marketing mix, the SHIFT framework, social practice theory · (Week 5)

Week 5 defines social marketing (applying marketing to behavioural goals for social good — not social-media marketing) and its 7Ps mix, then teaches the two approaches to change: the behavioural SHIFT framework (White, Habib & Hardisty 2019) and the social-practice approach with its consumer-resistance caveat (Gonzalez-Arcos et al.

  • Social marketing (NSMC): systematic marketing for behavioural goals and social good — not social-media marketing
  • Social vs traditional marketing: both change behaviour, but toward social benefit vs market share/profit
  • The 7Ps social marketing mix: Product, Price, Place, Promotion, People, Partnerships, Policy
  • SHIFT framework (White, Habib & Hardisty 2019): Social influence, Habit, Individual self, Feelings & cognition, Tangibility
  • Key SHIFT sub-concepts: descriptive vs injunctive norms, licensing effect, reactance, loss framing, self-efficacy
  • The attitude-behaviour ('green') gap
06

Market Exclusion and Inclusive Marketing

market exclusion, digital enclaves, consumer empowerment · (Week 6)

Week 6 examines how markets exclude people and how inclusive marketing can widen participation.

  • Market exclusion (Burgess et al. 2017): barriers to participation in market relationships available to the majority
  • How markets exclude: refusing/inferior service, distorted or absent representation, access barriers, food deserts
  • Bases of exclusion: privilege, oppression and stigma; privilege drives markets
  • Intersectionality (Crenshaw) and the ADDRESSING traits
  • Consumer vulnerability (Baker et al. 2005): restricted choice, autonomy and self-concept; coping via avoidance, loyalty, hyper-consumption
  • Inclusive marketing and marketing as a de-stigmatising force
07

Transformative and Better Branding

brand purpose, transformative branding, purpose-washing · (Week 7)

Week 7 covers how brands can drive social change rather than merely claim to.

  • Brand identity (intended image) vs brand image (perceived); Keller's brand-equity pyramid (salience → meaning → response → resonance)
  • Branding in a hyperconnected world (Swaminathan et al. 2020): blurring ownership, broadening from quality-signal to social-meaning
  • Brand purpose (Williams et al. 2022): a long-term central aim that transcends profit; the purpose paradox
  • Purpose-washing (with greenwashing and wokewashing) and its consequences
  • How to establish and sustain purpose: be authentic, take small steps, engage across the consumer journey
  • Transformative branding (Spry et al. 2021): a dynamic capability co-creating brand meanings on hybrid market + social logics
08

Green Growth, Degrowth and the Circular Economy

circular economy principles, degrowth, green growth debate · (Week 8)

Week 8 explores the macro debate about growth itself.

  • Linear economy (take-make-dispose) vs circular economy; the waste hierarchy (avoid → reuse → recycle → recover → treat → dispose)
  • Three circular-economy principles (Ellen MacArthur / Esposito et al. 2018): design out waste, keep materials in use, regenerate nature
  • Marketing's role: identify circular value (circular inputs, product-life extension, resource recovery); promote circular lifestyles
  • Ownership → access-based consumption; the consumer circular-action loop (make-do, borrow, second-hand, built-to-last, repair, pass-on)
  • Economic growth and GDP; the problems with GDP; alternatives (GPI, Green Growth Index)
  • Green growth (OECD 2011) and the decoupling assumption; is it happening? (Vogel & Hickel 2023)
09

Critical Issues in Digital and Technology Marketing

materiality, digital privacy, surveillance, data ethics · (Week 11)

Week 11 examines the societal implications of digital and technology-driven marketing: emerging technologies (IoT, AI, blockchain, quantum), the relationship-to-technology typology, embeddedness and the digital self, and privacy — the privacy paradox and Communication Privacy Management (boundary coordination vs turbulence).

In assessment this powers questions on the ethics of data-driven marketing: define the privacy paradox or the CPM boundaries and recommend how a marketer should handle consumer data, and it connects the digital lens back to Better Marketing for a Better World.

  • New technologies in marketing (Hoffman et al. 2022): new interactions, new data/methods, innovations, new frameworks — and the caution about harm/bias
  • Four emerging technologies: IoT, AI, blockchain, quantum — definitions and marketing relevance
  • Relationship-to-technology typology: Techtopians, Green/Neo-Luddites, Work Machine, Techspressives (not unitary)
  • Embeddedness: the digital self, technology in lived experience, institutional values propagated through tech
  • Privacy (Westin 1967) as control over personal information; the 'right to be left alone'
  • The privacy paradox: wanting privacy and access/benefits simultaneously
10

The Future of Marketing

generative AI, consumers and AI, emerging responsibilities · (Week 12)

Week 12 looks ahead to how generative AI and emerging technology reshape marketing, drawing on Grewal et al. (2025) on generative AI and Puntoni et al. (2020) on consumers and AI, plus futures thinking (VUCA, scenario planning).

  • Futures and sustainability: futures are created, not just awaited; imagined futures help tackle wicked problems
  • VUCA (Volatile, Uncertain, Complex, Ambiguous) as the context frame
  • Scenario planning / strategic foresight and the four future archetypes (Growth, Constraint, Transformation, Collapse)
  • Generative AI (Grewal et al. 2025): deep-learning models creating new output
  • Analytical vs generative AI: predicting from past data vs creating new content
  • The organising framework: nature of Gen AI inputs × extent of human augmentation; humans-in-the-loop
11

Exam Technique and Written Assessment Toolkit

short/long answer structure, essay & group report craft · (Weeks 1-12 synthesis)

This synthesis chapter converts the semester's content into marks.

  • The 100-mark paper: Section 1 = three ~300-word short answers (45); Section 2 = two ~550-word long answers (55)
  • Time budget: 2 hours writing + 15 minutes reading; spend time in proportion to marks
  • The short-answer shape: define → justify → apply-with-three-examples
  • The long-answer shapes: a/b/c critique-scenario and the case-brief 'take a position + advise actors'
  • Word-limit discipline: content beyond ~330 words (short) / ~550 words (long) is not marked
  • Individual SDG essay (1500 words): wicked-problem framing + one SMART goal + stakeholders

Assessment is spread across five components: weekly class participation via entry-and-exit-ticket quizzes (10%), a 1500-word individual reflective essay linking your personal consumption to a chosen UN SDG (15%), a group oral presentation (10%) and a 2500-word group sustainability-intervention report (25%), and a final exam (40%).

The final is a 2-hour closed-book on-campus digital exam sat on the computer via the LMS Quiz, with 15 minutes reading time, worth 100 marks in two sections — Section 1 is three roughly 300-word short-answer questions (45 marks) and Section 2 is two roughly 550-word long-answer questions (55 marks).

No books, notes, calculators or dictionaries are permitted (note the older 2023 paper was open-book; the current rule is closed-book — confirm on Canvas). Every answer rewards the same skill: define a named framework, justify why it matters, and apply it to real or hypothetical examples. Your MKTG90049 mark feeds the Weighted Average Mark (WAM), and an H1 result means 80 or above.

Worked example · free

A model short-answer: circular economy applied to consumer electronics (Section 1 shape)

Q [15 marks]. Section 1 of the MKTG90049 exam asks roughly 300-word short answers marked out of 15. A representative item: “What are the key principles of a circular economy, why should businesses pursue one, and using examples identify three ways the consumer-electronics industry could create circular value?” Show the model-answer structure and how the 15 marks are earned. (15 marks)
  • +4Define crisply (about 4 marks). State the three Ellen MacArthur / Esposito, Tse & Soufani (2018) principles in your own words: design out waste and pollution, keep products and materials in use, and regenerate natural systems — contrasted with the linear take-make-dispose model. One or two tight sentences; the marker wants the correct named principles, not padding.
  • +4Justify why it matters (about 4 marks). Give two or three course-linked reasons: it cuts material cost and supply risk, reduces environmental impact and regulatory exposure, and aligns with SDG 12 (responsible consumption and production). Tie the justification to business value, not just ethics.
  • +6Apply with exactly three distinct examples (about 6 marks, ~2 each). For electronics: (1) product-life extension via modular design and a repair/refurbish program; (2) resource recovery via a take-back scheme that feeds recycled metals back as circular inputs; (3) shifting ownership to access through device-as-a-service leasing. Each names a distinct circular mechanism — marks are lost if two examples collapse into the same idea.
  • +1Close and manage length (about 1 mark). One sentence tying the examples back to the principles (each keeps materials in use or designs out waste). Keep to roughly 300 words — content beyond about 330 words is not marked, so a tight structure protects marks.
A full-mark answer runs define (3 CE principles) → justify (cost, risk, regulation, SDG 12) → apply (three distinct electronics mechanisms: modular repair/refurbish; take-back resource recovery; device-as-a-service access) → one-line close. The reward pattern — correct named framework, course-linked justification, and three genuinely different applied examples — is the same across almost every Section 1 question, so drilling this shape on fresh topics is the highest-value revision you can do.
Sia tip — The single most common Section 1 slip is giving three examples that are really one idea reworded. Force each example onto a different mechanism. Ask Sia to set you a fresh define-justify-apply prompt on any week's framework and mark your three examples for genuine distinctness — it explains the method and checks your structure, it never writes the graded answer for you.
Glossary

Key terms

Sustainability (Brundtland / WCED 1987)
Meeting the needs of the present without compromising the ability of future generations to meet their own needs. The subject stresses three features: it is intergenerational (about time), interrelated (pursuing one goal must not neglect others), and uncertain — an evolving goal, not a fixed end-point.
Triple bottom line / three pillars
The idea that sustainability balances three pillars — environment, economy and society. The hardest sustainability challenges (a wicked-problem signature) sit at the intersections of the pillars, where a gain on one can be a loss on another.
Wicked problem
A complex problem with incomplete, contradictory and changing requirements: multiple stakeholders with opposing values, no definitive formulation of causes, and solutions that are better-or-worse rather than right-or-wrong. Sustainability issues are wicked problems and are never fully 'solved'.
SHIFT framework (White, Habib & Hardisty 2019)
Five psychological levers for changing sustainable consumer behaviour: Social influence, Habit formation, Individual self, Feelings & cognition, and Tangibility. A behavioural (individual-focused) approach, contrasted in the subject with the social-practice approach.
Circular economy
An economy designed to eliminate waste, keep products and materials in use, and regenerate natural systems, replacing the linear take-make-dispose model. Marketing's role is to identify circular value (circular inputs, product-life extension, resource recovery) and shift consumers from ownership to access.
Purpose-washing
Making empty claims about a social or environmental mission that are not backed by meaningful action — the umbrella term covering greenwashing (environmental claims) and wokewashing (societal claims). Distinguished in the subject from authentic brand purpose and transformative branding.
FAQ

MKTG90049 FAQ

Is MKTG90049 hard?

It is challenging in a different way from quantitative subjects: there are no calculations, but there is a large volume of named frameworks, definitions and cases to hold in memory and, crucially, apply.

The difficulty in this subject is precision and breadth — the closed-book exam rewards recalling the right framework by name (the three circular-economy principles, the five SHIFT factors, the seven ethical theories) and applying it to a fresh example under time pressure, not vaguely gesturing at 'sustainability'.

Students who build a one-line summary of each week's key framework and rehearse applying it to new industries, rather than re-reading slides during SWOTVAC, tend to find it manageable. Steady weekly work through the participation quizzes also protects your WAM (an H1 is 80 or above).

Can AI help me with MKTG90049?

Yes, as a step-by-step study aid. Sia is an AI tutor built to mirror how MKTG90049 is actually taught and assessed at the University of Melbourne: it can walk you through the SHIFT framework, distinguish brand purpose from transformative branding, or structure a define-justify-apply short answer one step at a time, and it checks your reasoning as you practise.

Bring your own past-paper or practice question and ask Sia to explain the model-answer structure. It does not do graded assessment for you — not the exam, the SDG essay or the group report — and University of Melbourne academic-integrity rules apply; use it to understand frameworks and rehearse exam technique, never to produce work you submit.

Where can I find past exam papers / practice for MKTG90049?

Start on Canvas, where the subject posts exam-preparation material, the assessment details and any released or sample questions. A Semester 2, 2023 paper has circulated (note it was open-book with a notes sheet, whereas the current exam is closed-book — so the question structure is a good guide but the exam-room rules have changed).

Your weekly readings, lecture recaps and entry/exit-ticket prompts are the closest match to the applied questions. This guide also includes a re-authored practice exam that mirrors the paper's two-section shape with fresh topics, and you can ask Sia to generate extra define-justify-apply and case-brief practice in the same style and explain each step.

Confirm exactly what is provided, and the open/closed-book status, on Canvas.

What are the MKTG90049 assessment rules and are there hurdles?

the official files show no hurdle requirement on any component — there is no separate minimum you must score on the exam to pass, though you should always confirm this on Canvas for your offering. The weighting is class participation 10%, individual SDG essay 15%, group presentation 10%, group report 25% and final exam 40%.

Two rules to watch: word limits are enforced (content beyond the stated limit — about 330 words on a short answer, 550 on a long answer, and the essay/report word counts — is not marked), and the final is closed-book, so no notes sheet in the room. Essay and report due dates were revised across the offering, so confirm the exact dates on Canvas rather than relying on any single slide.

When is the MKTG90049 exam and what format is it?

The final is a 2-hour closed-book on-campus digital exam sat on the computer via the LMS Quiz, with 15 minutes of reading time and worth 100 marks (40% of the subject). Section 1 is three roughly 300-word short-answer questions (45 marks) and Section 2 is two roughly 550-word long-answer, often case-based, questions (55 marks); no books, notes, calculators or dictionaries are permitted.

It sits in the University of Melbourne Semester 1, 2027 examination period (around June 2027) — confirm the exact date, time and venue on Canvas and the UniMelb exam timetable.

Chapter questions

Questions students ask in each MKTG90049 chapter

Why are sustainability issues called 'wicked' problems?
Because they cannot be neatly defined or definitively solved. They involve many stakeholders with conflicting values, their causes cannot be pinned down completely, and any solution is better-or-worse rather than right-or-wrong. Climate change, plastic pollution and inequality all fit: you can improve them, but you never 'finish' them, which is why the subject frames sustainability as an evolving goal rather than an end-state. Chapter 01 · Sustainable Marketing and Wicked Problems
What is the difference between moral muteness and moral myopia?
Moral myopia is a problem of vision — the marketer cannot clearly see that there is an ethical issue at all. Moral muteness is a problem of voice — the marketer may sense an issue but is unwilling to name or discuss it, often because ethics talk feels awkward or bad for business. Drumwright & Murphy (2004) found both are common; the exam likes you to use them to explain why firms avoid confronting a practice's harms. Chapter 02 · Ethics in Marketing
What is 'critical marketing' and how is it different from normal marketing?
Normal (managerial) marketing asks how to satisfy customers profitably. Critical marketing steps back and asks whether the marketing system is good for society at all — whether it meets real human needs, whether the consumer is genuinely sovereign, who benefits and who pays, and who is excluded. It deliberately looks at marketing's dark side (exclusion, stereotyping, cultural appropriation, manufactured demand) with the aim of societal change, and it is the lens the group report uses to find gaps in an industry's current practice. Chapter 03 · Critiques of Marketing and the Problem of Consumption
What does 'responsibilisation' mean and why does it matter?
Responsibilisation (Giesler & Veresiu 2014) is the process by which firms and governments shift responsibility for social and environmental problems onto individual consumers — turning a structural issue into a matter of personal choice ('just recycle', 'shop consciously'). It matters because the subject argues this lets producers off the hook and can prioritise individual moral effort over binding protections. Recognising it is the key exam insight: telling consumers to be responsible is itself a marketing move, not a neutral solution. Chapter 04 · Consumers and Consumption
Is social marketing the same as social-media marketing?
No — this is a favourite exam trap. Social marketing is the systematic use of marketing concepts to achieve behavioural goals for social good (reducing smoking, increasing recycling), and it can be run by governments, not-for-profits or firms. Social-media marketing is simply marketing on platforms like Instagram. They are unrelated ideas that happen to share a word; the subject expects you to define social marketing as behaviour change for social benefit and explicitly distinguish it. Chapter 05 · Social Marketing and Behaviour Change
What does 'market exclusion' actually mean?
Market exclusion (Burgess et al. 2017) is when people face barriers to participating in the market relationships and activities that are available to most others — being refused service, offered only inferior options, ignored or stereotyped in advertising, or blocked by access barriers (information, geography, language, physical accessibility). Food deserts are a classic example. It matters because exclusion restricts choice and autonomy and harms self-concept, and it is the problem that inclusive marketing sets out to address. Chapter 06 · Market Exclusion and Inclusive Marketing
What is the difference between brand purpose and transformative branding?
Brand purpose is a long-term central aim that transcends profit — it gives the brand direction. Transformative branding (Spry et al. 2021) is broader: it is a dynamic capability that organises the whole firm around hybrid logics (combining market/financial logics with social logics) to co-create brand meanings and drive systemic change in consumers, markets and society. In short, purpose is the aim; transformative branding is the organisational capability that pursues it. The exam often asks you to state exactly this nesting relationship and then list transformative branding's outcomes. Chapter 07 · Transformative and Better Branding
What are the three principles of a circular economy?
Design out waste and pollution; keep products and materials in use; and regenerate natural systems (Ellen MacArthur Foundation; Esposito, Tse & Soufani 2018). They replace the linear take-make-dispose model, in which waste and externalities pile up at the end. In the exam you define these three, justify pursuing them (cost, risk, regulation, SDG 12), and then give distinct ways an industry creates circular value — via circular inputs, product-life extension and resource recovery, plus shifting from ownership to access. Chapter 08 · Green Growth, Degrowth and the Circular Economy
What is the privacy paradox?
The privacy paradox is that consumers say they value their privacy yet routinely share personal data in exchange for access and benefits — personalisation, convenience, discounts — behaving in ways that contradict their stated concerns. The subject links it to embeddedness: the more integrated digital technology becomes in our lives, the more data we share, and the higher our concern and our ethical expectations of companies rise. For a marketer the lesson is not to stop collecting data but to manage the exchange fairly. Chapter 09 · Critical Issues in Digital and Technology Marketing
Is Week 12 on the MKTG90049 exam?
the material flags Week 12 (the recap 'future of marketing' week) as not directly examined on the 2026 exam, so you should confirm the examinable scope for your own offering on Canvas. That said, its concepts recur — the analytical-versus-generative AI distinction, VUCA, scenario archetypes and the consumers-and-AI concerns show up as context in other answers, and they are directly useful for the forward-looking recommendations in the group report. Treat it as consolidation and application material rather than a standalone exam topic. Chapter 10 · The Future of Marketing
How is the MKTG90049 exam structured and marked?
It is a 2-hour closed-book digital exam (sat via the LMS Quiz) with 15 minutes of reading time, worth 100 marks and 40% of the subject. Section 1 is three roughly 300-word short-answer questions worth 45 marks (about 15 each), following the define-justify-apply shape. Section 2 is two roughly 550-word long-answer questions worth 55 marks, usually a critique-scenario (a/b/c) and a case brief where you take and defend a position. Marks reward naming the correct framework, course-linked justification and distinct applied examples — and content beyond the word limits is not marked, so keep answers tight. Chapter 11 · Exam Technique and Written Assessment Toolkit
Study strategy

How to study for the exam

Treat MKTG90049 as a framework-recall-and-apply subject, not a reading subject, and rehearse weekly rather than cramming through SWOTVAC.

For each week, write a single index card with the named framework, its components, and the key author (for example: SHIFT = Social influence, Habit, Individual self, Feelings & cognition, Tangibility — White, Habib & Hardisty 2019; circular economy = design out waste, keep materials in use, regenerate nature — Esposito et al. 2018). Because the exam is closed-book, drill recall until you can name every component without notes.

Then practise the two exam moves separately: the Section 1 define-justify-apply short answer (about 300 words, three distinct examples) and the Section 2 case brief where you take a position and defend it with three or four course concepts (about 550 words). Rotate the industry each time — apply the circular economy to electronics, then furniture, then food — so you can transfer a framework to any prompt.

Keep to the word limits, since content beyond them is not marked. Cover breadth first (be able to start every week's topic) then deepen the frameworks you find hardest. When a concept won't click, ask Sia to explain it a different way and set you a fresh practice prompt in the same style; it teaches the method and checks your structure, and never substitutes for your own graded work.

Confirm the exam date, venue and open/closed-book status on Canvas and the University of Melbourne exam timetable.

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