City University of Hong Kong · FACULTY OF MARKETING

MKT5612 Applied Marketing Research

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The Complete Exam Bible · Semester A, 2026/27

MKT5612 Overview

Applied Marketing Research
— Start with the managerial choice, then design evidence that can change it.
  • City University of Hong Kong
  • Semester A, 2026/27
  • Postgraduate marketing course
  • Three credit units
  • Two-hour closed-book final exam

What this course trains you to do

Applied Marketing Research treats evidence as an input to managerial decision making. The course is not a catalogue of methods.

  • Assessed by Two group projects, peer evaluation, a mid-term test, class participation and a final exam.
  • Final exam The published final is two hours, closed book and closed notes.
  • Hardest step Matching the design, measurement and sample to the exact managerial claim.
Why read this guide

What you get in the full MKT5612 Exam Bible

  1. 7 chapters, 40 pages — every examinable topic
  2. 19 original practice questions, each with a model answer in the Final Exam format
  3. 7 worked examples, solved the way MKT5612 marks
  4. 11 computed figures, redrawn from the course’s own numbers
  5. Exam-morning plan for the Final Exam (35%) — what to revise last, where marks are lost

Free on this page: assessment table, chapter map, one worked example, key terms, FAQ. The rest is in the full exam bible.

MKT5612 · City University of Hong Kong
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by City University of Hong Kong; the course code and name are used for identification only.
Assessment

How MKT5612 is assessed

ComponentWeightFormat
Group Projects I: Survey Design15%30 points; proposal, qualitative report and questionnaire stages
Group Projects II: Data Analytics20%40 points
Peer Evaluation5%10 points
Mid-Term Test15%30 points; held during class
Class Participation10%20 points; quality and frequency of participation
Final Exam35%70 points; two hours, closed book and closed notes

The current outline publishes six components worth 200 points in total. Exact conversion gives 15%, 20%, 5%, 15%, 10% and 35%, matching the CityU catalogue split of 65% continuous assessment and 35% examination. The 70% minimum attendance expectation is a separate pass-risk condition, not an additional weighted component; students below the threshold may receive a failing course grade and should confirm attendance recording and approved-absence procedures on the course Canvas page.

Assessment structure

15%20%5%15%10%35%Coursework 65%Final Exam 35%

The six exact percentage weights come from the published two-hundred-point grading table and total 100%.

Other students are asking · MKT5612

What other students are asking about MKT5612

Where can I find lecture notes or study guides for MKT5612 at CityU?
The MKT5612 study guide in AskSia Library covers Applied Marketing Research in 7 chapters, with the assessment table, a chapter-by-chapter topic map, key terms and a worked example, free to read on this page.
Is there a final exam in MKT5612, and how much is it worth?
Yes. In the offering this AskSia Library guide is built from, Final Exam carries 35% of the MKT5612 mark; the full split is Group Projects I: Survey Design 15%, Group Projects II: Data Analytics 20%, Peer Evaluation 5%, Mid-Term Test 15%, Class Participation 10%, Final Exam 35%.
What does MKT5612 cover on secondary data and qualitative inquiry?
In AskSia Library's MKT5612 guide, the Secondary Data and Qualitative Inquiry chapter explains source fit, focus groups, depth interviews, saturation and the handoff from findings to survey design.
What does MKT5612 cover on measurement scales and construct quality?
In AskSia Library's MKT5612 guide, the Measurement Scales and Construct Quality chapter explains nominal, ordinal, interval and ratio permissions, plus systematic error, random error, validity and reliability.
What does MKT5612 cover on questionnaire design and survey flow?
In AskSia Library's MKT5612 guide, the Questionnaire Design and Survey Flow chapter explains objective mapping, neutral wording, funnel order, screening branches, response options and pretesting.
Weights, dates and every chapter are set out with their sources further down this page.
Current dates · verify in LMS

Current MKT5612 dates

DateItemControl
18 September 2026Survey Design research proposalPublished in the current project instructions.
5 October 2026Qualitative finding and questionnaire draftPublished in the current project instructions.
19 October 2026Questionnaire final versionPublished in the current project instructions.

Dates are as published in the Semester A, 2026/27 survey design project instructions. Confirm exact deadlines and submission settings in the live LMS.

Contents · every chapter, one map

What MKT5612 covers

Seven chapters follow the available teaching materials from research problems and qualitative inquiry through measurement, questionnaire design, sampling, confidence intervals and causal experiments.

01

Research Problems and the Evidence Process

managerial decisions, problem identification, research objectives and the six-stage evidence process

Applied marketing research begins with a decision, not a questionnaire. A broad management concern must be translated into a research problem, then into objectives and answerable questions.

  • Management decisions and research problems
  • Exploratory, descriptive and causal purposes
  • Research objectives and answerable questions
  • The six-stage evidence process
  • Design choices and decision criteria
  • Traceability from evidence to recommendation
In the full guide: 5 pages · 2 practice questions · 1 figure
02

Secondary Data and Qualitative Inquiry

source fit, focus groups, depth interviews, saturation and the handoff from findings to survey design

Secondary data already exist because they were collected for another purpose. They can define a market, reveal historical patterns and prevent unnecessary fieldwork, but only after a fit check covering relevance, accuracy, currency, units and coverage.

  • Internal and external secondary data
  • Relevance, accuracy, currency and coverage
  • Qualitative purposes and evidence limits
  • Focus-group interaction and moderation
  • Depth interviews and sensitive topics
  • Coding, saturation and survey handoff
In the full guide: 5 pages · 2 practice questions · 1 figure
03

Measurement Scales and Construct Quality

nominal, ordinal, interval and ratio permissions, plus systematic error, random error, validity and reliability

Measurement assigns observable responses to attributes according to rules. Nominal measures distinguish categories, ordinal measures add rank, interval measures add interpretable equal differences, and ratio measures also have a meaningful zero.

  • Constructs, variables and operational definitions
  • Nominal and ordinal measurement
  • Interval and ratio measurement
  • Permitted comparisons and summaries
  • Random and systematic measurement error
  • Reliability, validity and pretesting
In the full guide: 4 pages · 2 practice questions · 1 figure
04

Questionnaire Design and Survey Flow

objective mapping, neutral wording, funnel order, screening branches, response options and pretesting

A questionnaire is a measurement system and a respondent journey.

  • Objective-to-item traceability
  • Neutral, singular and answerable wording
  • Response-option construction
  • Funnel order and context effects
  • Screening, branching and termination
  • Cognitive pretesting and pilot revision
In the full guide: 4 pages · 2 practice questions · 1 figure
05

Sampling Designs and Survey Error

target populations, frames, probability and nonprobability designs, systematic intervals and total survey error

A sampling plan links the target population to the units that can actually be selected. The target population, sampling unit and frame must be distinguished before choosing a design.

  • Target populations, units and frames
  • Probability and nonprobability designs
  • Simple random and systematic selection
  • Stratified and cluster designs
  • Coverage, nonresponse and measurement error
  • Total survey error and inference boundaries
In the full guide: 4 pages · 2 practice questions · 1 figure
06

Sampling Distributions and Confidence Intervals

parameters and statistics, repeated-sample distributions, permissible difference and the required sample-size calculation

A population parameter is fixed but usually unknown; a sample statistic varies from one random sample to another. The sampling distribution describes that repeated-sample variation. Its centre reflects bias, while its spread is the standard error.

  • Parameters, statistics and repeated samples
  • Sampling distributions and standard error
  • Sample size and precision
  • Confidence levels and critical values
  • Margins of error and interval interpretation
  • Permissible difference and sample-size planning
In the full guide: 4 pages · 2 practice questions · 1 figure
07

Experiments and Causal Validity

causal conditions, selection bias, random assignment, pre-, true and quasi-experiments, internal and external validity

A causal claim requires covariation, correct time order and a credible account that rules out rival explanations. Experiments strengthen that account by manipulating a treatment, observing an outcome and creating a comparison.

  • Covariation, time order and rival explanations
  • Manipulation, treatment and comparison groups
  • Random assignment versus random sampling
  • Pre-, true and quasi-experimental designs
  • Internal-validity threats and design controls
  • External validity, spillover and implementation
In the full guide: 5 pages · 2 practice questions · 1 figure

It asks you to identify the decision an organisation faces, translate that decision into a research problem, choose evidence that can distinguish the live explanations, and report a conclusion no stronger than the design permits. The available teaching materials build this chain through qualitative and quantitative research, questionnaire construction, sampling, statistical precision and experiments.

Separately from weighted assessment, students are expected to meet 70% minimum attendance; falling below that threshold may mean a student does not pass and may result in a failing course grade, so confirm attendance records and approved-absence procedures on the course Canvas page.

Research Problems and the Evidence Process

The opening chapter separates problem-identification research from problem-solving research and turns the six-stage research process into a decision audit.

It shows why a symptom such as falling sales is not yet a research problem, why secondary evidence should usually be checked before new collection, and how the managerial implication proves whether a question is worth asking.

Secondary Data and Qualitative Inquiry

The next chapter evaluates source fit and then compares focus groups with depth interviews.

Focus groups reveal shared language, norms and disagreement through interaction. Interviews follow private experience and sequence. Both develop explanations and wording; neither estimates population prevalence. The practical handoff is from a qualitative finding to a construct, branch or response option in the later survey.

Measurement Scales and Construct Quality

Measurement levels are treated as permissions.

Nominal values identify, ordinal values order, interval values add equal distance and ratio values add a meaningful zero. The chapter then separates reliability from validity and uses the observed-value error model to show how a scale can be consistent but systematically wrong.

Questionnaire Design and Survey Flow

Question wording, response options and flow are designed together.

The chapter repairs double-barrelled, leading and ambiguous items, builds a funnel from broad behaviour to sensitive profile questions, and uses screening and branching to keep every path relevant.

The attached flowchart is read as the executable logic of the questionnaire rather than as decoration.

Sampling Designs and Survey Error

The sampling chapter begins with the target population and the operational frame, then compares convenience, judgmental, quota and snowball methods with simple random, systematic, stratified and cluster sampling.

It works the systematic interval and distinguishes random sampling error from measurement, frame, selection and respondent errors that do not disappear when the sample grows.

Sampling Distributions and Confidence Intervals

This chapter explains why sample statistics vary, why a larger sample narrows the sampling distribution, and how permissible difference, confidence and variability determine required sample size.

The published example is recomputed step by step and rounded upward, with response yield handled as a separate operational adjustment.

Experiments and Causal Validity

The final concept chapter asks what comparison can approximate the unobserved outcome without treatment.

It applies the three conditions for causality, separates two kinds of selection bias, compares pre-, true and quasi-experiments, and keeps internal validity distinct from generalisation.

Randomisation is treated as a protection for group comparability, not as a cure for spillovers, attrition or poor measurement.

How to use the guide

Read the chapters in order once, then revise by question type: classify a problem, choose a qualitative setting, diagnose a scale, repair an item, select a sample, recompute precision and evaluate a causal comparison.

Every practice item includes a complete answer and uses an original scenario. The source folder contains no past examination or official exam solution, so the practice mirrors taught methods rather than reproducing a University paper.

Worked example · free

Compute a systematic sample and check the frame

Q [8 marks]. AskSia-authored practice. A customer frame contains 12,000 accounts and the study needs 300 selections. Compute the systematic interval, list the first four positions from a random start of 17, and state the frame check that must follow. The marks shown are an AskSia study allocation, not a University marking scheme.
The tree separates unknown selection chances from probability mechanisms.The tree separates unknown selection chances from probability mechanisms. Each branch solves a different access, precision or cost problem and creates a different limitation.The decisive split is whether selection probabilities are knownSampling designNonprobability: unknown chanceProbability: known mechanismConvenienceJudgmentalQuotaSnowballSimple randomSystematicStratifiedCluster
The tree separates unknown selection chances from probability mechanisms. Each branch solves a different access, precision or cost problem and creates a different limitation.
  • 2Calculate the interval from frame size and required sample size.
  • 3Apply the random start and list the next three positions.
  • 3State the periodicity and coverage checks before interpretation.
The interval is 12,000 divided by 300, which equals 40. From random start 17, the first four selected positions are 17, 57, 97 and 137. Before drawing the sample, inspect whether the frame has a repeating cycle of 40 or a divisor of 40 that aligns with store, day or account type. Also check that eligible customers are not missing or duplicated, because systematic selection only protects the draw within the frame it receives.
Sia tip — Write the random start beside the interval. Without it, every fortieth record is a deterministic slice rather than a probability design.
Glossary

Key terms

Research Problem
The information question that must be answered so a manager can choose among actions.
Secondary Data
Evidence collected previously for a purpose other than the current research problem.
Focus Group
A moderated group discussion used to reveal shared language, norms, reactions and disagreement.
Depth Interview
A private, flexible interview used to follow personal experience, sequence and sensitive detail.
Interval Scale
A scale with ordered, equal distances but no meaningful absolute zero.
Content Validity
The extent to which a measure covers the domain of the intended construct.
Sampling Frame
The operational list of sampling units from which a sample can actually be selected.
Systematic Sampling
A probability method using a random start followed by every kth unit in the frame.
Sampling Distribution
The distribution of a sample statistic across all possible samples of the same size.
Permissible Difference
The largest accepted distance between an estimate and population value at a chosen confidence level.
Internal Validity
The extent to which an observed treatment-control difference was caused only by the treatment.
External Validity
The extent to which an experimental effect generalises beyond participants and the study setting.
FAQ

MKT5612 FAQ

How is the course assessed?

The current outline allocates fifteen per cent to Survey Design, twenty to Data Analytics, five to Peer Evaluation, fifteen to the Mid-Term Test, ten to Class Participation and thirty-five to the Final Exam. Those values are exact conversions from the published two-hundred-point table and add to one hundred per cent.

What is published about the final exam?

The current outline states that the Final Exam lasts two hours and is closed book and closed notes. It says the timetable is normally available through AIMS in week ten. No section structure, question count or permitted-material exception appears in the available materials, so confirm those operational details on the live course surfaces.

What does the survey design project require?

The project develops a proposal, a qualitative report, a questionnaire draft and a final questionnaire. The draft must follow the taught questionnaire rules, use a funnel, make every branch explicit, include numbering and attach a flowchart. The qualitative report must show how its findings changed the survey design.

When should I use a focus group instead of an interview?

Use a focus group when interaction, shared language, norms or disagreement is part of the evidence. Use a depth interview when private disclosure, personal sequence or a sensitive experience would be distorted by an audience. Neither method estimates population prevalence; both develop explanations and language for a later structured design.

Which measurement level should I choose?

Choose the level whose meaning supports the planned claim. Nominal values identify categories, ordinal values add order, interval values add equal distance and ratio values add a meaningful zero. Do not choose by whether the data column contains numbers. Write the intended comparison first, then confirm the scale permits it.

Does a larger sample fix survey bias?

A larger probability sample can reduce random sampling error. It does not repair frame undercoverage, voluntary response, a leading questionnaire or respondent misunderstanding. Those nonsampling errors can persist while an estimate becomes more precise. Diagnose the error mechanism before recommending more observations.

Can attendance affect whether I pass?

The current outline states a 70% minimum attendance expectation and says students below it may receive a failing grade. That condition sits outside the weighted assessment table. Treat it as a pass-risk requirement, and confirm how attendance is recorded and any approved absence process on the course Canvas page.

Chapter questions

Questions students ask in each MKT5612 chapter

Why should a research brief begin with a decision?
A decision specifies what the evidence must enable. Starting with a preferred method invites irrelevant data collection, whereas a clear action choice exposes which uncertainty matters, what comparison is needed and how accurate the answer must be. Chapter 01 · Research Problems and the Evidence Process
Why not always collect new primary data?
Primary data cost time and money and may duplicate knowledge already available. A disciplined secondary-data review can narrow the question, establish benchmarks and expose coverage gaps, making any later collection more focused and defensible. Chapter 02 · Secondary Data and Qualitative Inquiry
Does a numerical response automatically have an interval scale?
No. Numbers may be category codes or ordered labels. Interval status requires the differences between adjacent values to represent equal empirical differences, which cannot be established merely by printing digits beside response options. Chapter 03 · Measurement Scales and Construct Quality
Why must every question map to an objective?
Traceability prevents interesting but unused questions from increasing burden and context effects. It also makes omissions visible: if an objective has no measure, the eventual analysis cannot answer it regardless of sample size. Chapter 04 · Questionnaire Design and Survey Flow
Does a large convenience sample become representative?
No. Size can reduce random sampling variability only within a design that supports the calculation. It cannot repair unknown selection mechanisms, systematic undercoverage or response patterns that differ with the variables being studied. Chapter 05 · Sampling Designs and Survey Error
Why must a calculated sample size be rounded upward?
The unrounded result is the minimum implied by the desired precision. Rounding downward makes the planned standard error slightly larger and fails the stated requirement, whereas rounding upward preserves or improves it. Chapter 06 · Sampling Distributions and Confidence Intervals
Why is random assignment different from random sampling?
Random assignment creates comparable treatment groups and supports an internal causal contrast. Random sampling gives population units known selection chances and supports generalisation. A study can have one without the other, so the two claims must be justified separately. Chapter 07 · Experiments and Causal Validity
Study strategy

How to study for the exam

Build one research chain on a real marketing decision and carry it through all seven chapters. Write the managerial choice and the unknown first. Add the secondary evidence you would check and choose either a focus group or interview for the remaining meaning. Define one construct at the correct measurement level, write two neutral items, draw the branch flow and name the target population and frame.

Choose a sampling mechanism and compute one interval or sample-size requirement. Finally, design a treatment-control comparison and state one internal and one external validity threat. This produces a connected revision artifact rather than seven isolated lists. For the final pass, work every practice item without looking at its answer, then circle the population noun, causal verb and numerical direction in what you wrote.

Repair any conclusion whose design cannot support those three features. Confirm the exam timetable and any later SPSS coverage on Canvas because the captured teaching materials do not contain detailed explanations for the scheduled later analysis topics.

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