USyd · IBUS6002 · Cross-Cultural Management

IBUS6002: nail every assessment, not just read the notes

Your complete guide to University of Sydney's cross-cultural management unit. See where the marks are, work real practice questions, and study with an AI tutor that knows IBUS6002.

6 credit points Postgraduate Offered S1 / S2 ~40% exams Discipline of International Business

Sia generates IBUS6002 practice questions, walks through cultural frameworks and complexities step by step, and quizzes you on the material the heaviest assessments weight most heavily.

Which thesis is stronger?

Sharpen your argument

Pick one · the reasoning is revealed after you answer

A Chinese acquirer takes over a Kazakh oil firm and imports its home-country individual-incentive pay scheme. Local employees are in a collectivist, high power-distance culture, and motivation collapses. The exam asks you to analyse and recommend. Which opening thesis is the stronger cross-cultural management answer?

Why this one wins

Check the rubric demand first: the case briefs require you to apply at least two relevant frameworks, map the case onto their dimensions, evaluate fit, and recommend action. A thesis is stronger when it visibly sets that machinery up in the opening lines.

Thesis A applies one framework (Hofstede collectivism), labels the culture by a country score, and jumps to a fix without mapping the case. That is the single-framework, ecological-fallacy trap the unit warns against, so it is under-marked.
Thesis C and Thesis D both deny that a framework analysis is needed. C is an absolute rule ('always keep the local system'), which ignores fit and transfer; D reframes a cross-cultural problem as a pure pay problem, removing the cultural diagnosis entirely. Both abandon the unit's analytical core.
Thesis B names two frameworks (Self-Determination Theory plus Equity Theory), explains the friction (competence met but relatedness crushed; perceived unfairness against an equality norm rather than an equity norm), and signals an evaluate-then-recommend structure. It performs the unit's house answer shape, so it is the stronger thesis.

The weaker choice: Picking Thesis A because it cites a real framework and a real dimension. Naming Hofstede is not enough: stopping at one framework and labelling a whole workforce by a country score is exactly the move the unit penalises. Strength comes from stacking two or more frameworks and mapping the actual case, not from name-dropping a single dimension. watch this!

your whole grade
Where your grade comes from Exams 40% · Presentations 30% · Essays 15% · Quizzes 10% · Participation 5%

One exam decides 40% of your grade. Most marks reward applied case analysis (diagnose, stack two or more frameworks, recommend action), not recall. This whole page is built around that.

Overview

What IBUS6002 is, and where it sits

IBUS6002 Cross-Cultural Management is a postgraduate International Business unit at the University of Sydney Business School. It teaches you to read cultural difference with the major comparative frameworks (Hofstede, Trompenaars, GLOBE, Hall), then apply them to live management problems in motivation, decision-making, negotiation and leadership through case analysis. The meta-goal is 'cultural intelligence': the capability to function effectively across cultures.

The unit moves in three beats. First it builds the framework canon. Then it runs a hard critique of those frameworks (methodological limits, stereotyping, the ecological fallacy, convergence versus divergence, and the culturalist versus polyculturalist debate). Then it drills four behaviour domains where culture bites, plus global teams, multicultural individuals and the 'bamboo ceiling'. The lecturer's refrain is 'apply thoughtfully': frameworks are a starting scaffold, not a label.

The skill the whole unit drills is one repeatable case-analysis move: diagnose the problem, apply at least two frameworks, map the case onto their dimensions, evaluate fit, and recommend three to four concrete actions. There are no prerequisites and no assumed knowledge, and a high proportion of the cohort are international students.

How it differs from its first-year siblings. Where the other USyd postgraduate business units in this cluster are quantitative or technical (BUSS6002 and QBUS5001 are data and analytics, ACCT6010 is consolidation accounting), IBUS6002 is qualitative and applied. There are no formulas. The whole mark rewards stacking cultural frameworks onto a scenario and recommending action under time pressure, so the work is essay craft and framework synthesis rather than calculation.

Official outline: sydney.edu.au · IBUS6002 outline. Always treat the official outline and the exam timetable as authoritative.

Difficulty & time commitment

Is IBUS6002 hard, and how much time does it take?

IBUS6002 is manageable if you keep a weekly rhythm and treat the back half as the main event. Across student reviews the pattern is consistent: it starts gently and steepens, and the heaviest assessment is the part that separates grades.

Difficulty
2.8 / 5
Moderate. Gentle early, demanding back half. Hard to fail with steady work; an HD takes consistent practice.
Coursework
60%
Coursework carries most of the grade. The heaviest single component is the exam at 40%.
Weekly time
~9 hrs
The standard load for a 6-credit-point unit, around 1.5 hours per credit point per week including class.

A read across student reviews and course feedback. See what students say ↓

Topics 1 to 4 (the framework canon)gentler, definition-heavy
Topics 5 to 8 (the four case domains)steeper, application under time pressure
Final exam and group Q&Asynthesis on fresh scenarios

The difficulty curve and the assessment weighting point the same way: the back half is harder and worth more. Front-loading effort there is the highest-return decision in the unit.

Is this unit for you

Who tends to do well, and who tends to struggle

You will likely do well if

  • You can hold several frameworks in your head at once and stack at least two on the same scenario (for example Hofstede plus Trompenaars plus Hall on one case)
  • You write clear analytical essays under time pressure and can move quickly from diagnosis to recommendation
  • You engage in tutorials, because participation, simulations and the group Q&A all reward showing up and contributing
  • You are comfortable critiquing a framework, not just applying it (the unit's 'apply thoughtfully' standard)

You may struggle if

  • You prefer numeric, single-right-answer assessment, because there is no MCQ-heavy exam and no formulas to fall back on
  • You skip tutorials and readings, because the lecture-to-assessment mapping and the 5% participation plus 30% group task punish absence
  • You only memorise a framework and label a culture by its country score, instead of mapping the actual case onto its dimensions and recommending action
  • You leave the group assignment late, because the Part-1 deliverables in Week 6 and the individual profile in Week 3 gate your eligibility
do this ↘
What HD students do differently
  • Run the unit's house answer shape every time: frame and name two or more frameworks, map the case onto the dimensions, explain the friction, evaluate fit and transfer, then give three to four specific recommendations, each justified by a named concept
  • Treat Topic 3 as a lens on everything: flag framework limits, avoid the ecological fallacy, and close with the 4-layer context model (national, organisational, interpersonal, personal) to argue a problem is more than national culture
  • Drill the four case domains (motivation, decision-making, negotiation, leadership) until the framework toolkit for each is automatic
  • Layer the foundation frameworks from Weeks 1 to 4 into the behaviour domains in Weeks 5 to 8 rather than treating them separately

Syllabus

The 12 topics, week by week

The exam-weight marker on each topic shows where the marks concentrate. The amber topics carry the highest exam weight.

W1

T1 · Introduction: what is culture and why CCM matters

Steers, Osland and Szkudlarek (5th edn), intro chapters

Culture as shared, learned, systematic values, norms, attitudes, beliefs and behavioural meanings (Thomas and Peterson). Levels of culture (macro, meso, micro), the culture iceberg of visible artefacts versus invisible values, and cultural intelligence (CQ) as the unit's meta-goal.

Lower exam weight
W2

T2 · Cultural frameworks, models and dimensions

Textbook Ch 3 plus Appendices A1 to A6; Hahn and Molinsky (2018) required

The framework canon: Kluckhohn and Strodtbeck value orientations, Hofstede's 6 dimensions, Trompenaars' 7 dimensions, GLOBE's 9 dimensions plus values-versus-practices and clusters, Hall on high and low context, monochronic and polychronic time, and cultural tightness-looseness (Gelfand). A score is relative, not absolute.

W3

T3 · Complexities and context (critiquing the frameworks)

Topic 3 module and national-culture critique readings

The critical layer examiners reward: methodological limits (why Hofstede and GLOBE differ for the same country), oversimplification and the convergence-divergence debate, the 4-layer context model, stereotyping versus generalisation, the ecological fallacy, and culturalist versus polyculturalist (Morris, Chiu and Liu).

W4

T4 · Cross-cultural communication

Textbook communication chapter; Meyer on direct and indirect feedback

The Attention-Interpretation-Action model filtered through five cultural screens, verbal versus non-verbal channels (proxemics, silence, haptics), Hall's high versus low context, and Meyer's downgraders versus upgraders for softening or strengthening feedback.

Lower exam weight
W5

T5 · Motivation across cultures (Case domain 1)

Textbook motivation chapter; Case Study 1 brief

Three motivator types (extrinsic, intrinsic, altruistic), Self-Determination Theory (autonomy, relatedness, competence) reweighted by culture, Goal-Setting Theory (assigned goals work better in high power distance), and Equity Theory (equity versus equality versus need as the fair-distribution norm).

W6

T6 · Decision-making across cultures (Case domain 2)

Textbook decision-making and ethics chapters; Case Study 2 brief

The Rational Decision-Making model and where culture bends each step, analytic versus holistic thinking (Nisbett and Masuda), Meyer's top-down versus consensual and hierarchical versus egalitarian axes, regional participation models (Anglo centralised, Japanese ringi-sei and nemawashi, German co-determination), and ethical decision-making (utilitarianism, deontology, cultural relativism).

W7

T7 · Negotiation and conflict resolution (Case domain 3)

Textbook negotiation chapter; Case Study 3 brief

The 5-stage negotiation process and cultural variation at each stage, competitive versus problem-solving styles, sequential versus holistic bargaining, cognitive versus affective trust (Meyer), Thomas-Kilmann conflict styles on assertiveness times cooperativeness, and achievement versus ascription (who is sent to negotiate).

W8

T8 · Global leadership (Case domain 4)

Textbook leadership chapter; Case Study 4 brief

Three approaches (universal, contingency, normative), Implicit Leadership Theory and culturally shaped leadership prototypes, the GLOBE Culturally Endorsed Leadership Theory (6 dimensions, universally desirable versus contingent attributes), paternalistic leadership (Aycan) in high-PD collectivist cultures, and the Pyramid Model of global leadership.

W9

T9 · Managing global and multicultural teams

Textbook teams chapter; Brett, Behfar and Kern (2006)

Team terminology (monocultural to global virtual team), the indirect diversity-performance link via process gains and process losses (Stahl et al. meta-analysis), faultline teams, the Map-Bridge-Integrate model (Lane and Maznevski), and the SPLIT framework for global virtual teams (Neeley).

Lower exam weight
W10

T10 · Multicultural individuals

Topic 10 module; Vora et al. (2019)

Who is multicultural (Vora et al.'s three elements: knowledge, identification, internalisation), cultural frame-switching and compartmentalised versus hybrid identity, competencies (creativity, integrative complexity, cultural brokerage, social capital), the challenges of identity uncertainty and translation burden, and how to manage the talent.

Lower exam weight
W11

T11 · The bamboo ceiling (guest lecture)

Topic 11 guest-lecture materials

Hyun's definition (individual, cultural and organisational factors blocking Asian career progress into senior leadership), low assertiveness and communication-norm mismatch (Lu, Nisbett and Morris), ethnic homophily and leadership emergence (Lu), leadership-prototype mismatch and the model-minority paradox, and strategies including networks, sponsorship and target monitoring.

Lower exam weight
W12

EXT · Global assignments and expatriates (extension)

Extension activities module

Lower exam priority but in scope: why firms use expatriates, types and roles of international assignments, benefits versus challenges, international adjustment and the culture-shock or U-curve (honeymoon, crisis, adjustment, mastery), and repatriation.

Lower exam weight

How it's assessed

Assessment structure

ComponentWeightFormat & timing
Final Exam40%2-hour individual exam in the exam period. Essay-type questions that ask you to apply the course frameworks to provided cases and scenarios; covers the whole semester. Exam period. Most marks reward applied case analysis (diagnose, stack two or more frameworks, recommend action), not recall.
Group Assignment (cross-cultural case study)30%Group case analysis: 15-minute presentation plus 10-minute Q&A. Part 1 (20%) is the group presentation (18%) plus Part-1 formation, agreement and process deliverables (2%, due Week 6). Part 2 is secure (no AI or devices): addressing peers' questions (5%), quality of questions posed (2%), and written critique on the week's case (3%). Presentations Weeks 9 to 12; Part-1 deliverables Week 6; individual profile due Week 3. Apply theories and frameworks to a cross-cultural management case. Part 2 is a secure assessment, so prepared notes cannot carry the live Q&A.
Individual Written Assignment (Learning Portfolio)15%About 1200-word individual written piece. Critically analyse and plan for cross-cultural scenarios and reflect on developing cultural intelligence, integrating frameworks across the whole unit. Due Sunday 11:59pm, Week 13. Integrates frameworks across the unit; rewards the analyse, evaluate, recommend shape.
Quiz 1 (Early Feedback Task)5%Individual online multiple-choice; 10 questions, 8-minute time limit, one attempt, randomised from a pool. Tests Weeks 1 to 2 content. Due Week 3. Foundational concepts and frameworks; tests framework definitions cold.
Quiz 25%Individual online multiple-choice; same 8-minute, one-attempt format as Quiz 1. Covers Topics 3 to 7. Due Week 8. Reinforcement check on the critique layer and the first behaviour domains.
Individual participation5%Individual profile (1 mark, enables group formation) plus weekly simulation exercises and Part-2 discussions. Multiple weeks; profile due Week 3. Profile is a gate to group formation; rewards consistent tutorial engagement.
Final Exam40%
2-hour individual exam in the exam period. Essay-type questions that ask you to apply the course frameworks to provided cases and scenarios; covers the whole semester.
Group Assignment (cross-cultural case study)30%
Group case analysis: 15-minute presentation plus 10-minute Q&A. Part 1 (20%) is the group presentation (18%) plus Part-1 formation, agreement and process deliverables (2%, due Week 6). Part 2 is secure (no AI or devices): addressing peers' questions (5%), quality of questions posed (2%), and written critique on the week's case (3%).
Individual Written Assignment (Learning Portfolio)15%
About 1200-word individual written piece. Critically analyse and plan for cross-cultural scenarios and reflect on developing cultural intelligence, integrating frameworks across the whole unit.
Quiz 1 (Early Feedback Task)5%
Individual online multiple-choice; 10 questions, 8-minute time limit, one attempt, randomised from a pool. Tests Weeks 1 to 2 content.
Quiz 25%
Individual online multiple-choice; same 8-minute, one-attempt format as Quiz 1. Covers Topics 3 to 7.
Individual participation5%
Individual profile (1 mark, enables group formation) plus weekly simulation exercises and Part-2 discussions.
  • Weighted average of at least 50% across all components. No single-component hurdle stated in the mined assessment overview; university-level minimums sit outside the task weights.
  • 2-hour essay-type exam on provided cases and scenarios, covering all learning outcomes across the whole semester.
  • Calculator policy: Not applicable; the unit has no quantitative methods or formulas.
read this! If you read nothing else

This is a coursework unit. Coursework carries 60% of the grade and the final exam is the single heaviest piece at 40%, so steady work across the semester decides your result more than any one sitting. Most marks reward applied case analysis (diagnose, stack two or more frameworks, recommend action), not recall.

Final exam timing: Held in the S1 exam period (date set by the university; check the unit outline). Confirm the exact date and venue on the official exam timetable.

How to actually pass it

A weekly rhythm, two checklists, and the traps to avoid

The unit rewards consistency over cramming, and practice over re-reading. Here is the loop that works, then what to have nailed before each exam.

The weekly loop

Before the lecture
Pre-read the textbook chapter and the required article so the framework names and definitions are already familiar.
During the lecture
Take notes; the content maps directly onto assessment, so careful note-taking pays off.
In the tutorial
Use the simulations and discussions to rehearse the diagnose, evaluate, recommend move out loud.
After each Weeks 5 to 8 case
Write a short framework-stacked answer so the exam machinery is automatic by the final.

Before the mid-semester checklist

  • Submit the individual profile by the end of Week 3 (it gates group formation and later assessment)
  • Sit Quiz 1 in its Week-3 window: 8 minutes, one attempt, Weeks 1 to 2 content
  • Lock the Week-6 group Part-1 deliverables (formation, team agreement, process documents): worth 2% and a gate to the rest
  • Sit Quiz 2 in its Week-8 window: covers Topics 3 to 7
  • Maintain a one-page framework sheet (Hofstede 6, Trompenaars 7, GLOBE 9 plus 6, Hall) and a domain-to-frameworks grid as you go

Before the final heaviest topics

  • Memorise the four case-domain toolkits cold: Motivation (SDT, Goal-Setting, Equity), Decision-making (Rational model, analytic versus holistic, Meyer's two axes, ethics), Negotiation (5-stage, sequential versus holistic, Meyer trust, TKI), Leadership (GLOBE 6, implicit leadership, paternalistic, Pyramid)
  • Practise the full answer shape on fresh invented scenarios, not just by re-reading the set cases
  • Rehearse stacking two or more frameworks and flagging their limitations in the same answer
  • Keep the 4-layer context model and the culturalist-versus-polyculturalist critique ready as a closing 'it is more than national culture' move
  • Practise timing: 2 hours, essay-type, multiple case and scenario questions across the whole semester

The mistakes that cost marks

01

Single-framework answers. The case briefs explicitly instruct you to apply at least two frameworks. A one-framework answer is under-marked by design, so always stack a second (and ideally a third) framework on the same scenario.

02

Labelling a culture by its country score. Reading a Hofstede number off a country and stopping there is the classic low-mark move, and it risks the ecological fallacy the unit warns against. Map the actual case onto the dimensions instead.

03

Describing the case back instead of diagnosing. Re-telling the scenario at length wastes scarce exam time. Open by naming the problem and the frameworks, then spend your words on the analytical 'so what' and the recommendations.

04

Treating the group Q&A as preparable. Part 2 of the group assignment is a secure assessment with no AI and no devices, so you cannot lean on prepared notes for the live Q&A. Rehearse thinking on your feet.

05

Missing the early gates. Missing the Week-3 individual profile or the Week-6 Part-1 deliverables can forfeit up to 20 marks of the group task. Front-load both.

Teaching team

Who teaches IBUS6002

The bios below are factual. The star ratings are not ours: they are impressions from students who have taken the unit, so you can hear from people who sat in the lectures.

Unit Coordinator and lecturer

Dr Lee Martin

Senior Lecturer in the Discipline of International Business. Research focuses on helping individuals and organisations understand and make better use of cultural diversity in the workplace. Staff profile

Student ratingNo student ratings yet
Teaching team; guest lecturer on the bamboo-ceiling topic

Dr Jessica Yustantio

Lecturer with a PhD in organisational behaviour and management. Research on cultural diversity within leadership and the under-representation of East-Asians in senior leadership.

Student ratingNo student ratings yet
Teaching team and tutor

Dr Yijia Du

Sessional academic with a PhD in Gender and Cultural Studies. Research on diversity, inclusion and social cohesion in workplaces, with attention to refugee employment and inclusive organisational practices.

Student ratingNo student ratings yet
Teaching team and tutor

Dr Juhi Jennifer Macwan

Teaching staff with a PhD in Management. Research on mergers and acquisitions, organisational resilience, strategy, leadership and international business.

Student ratingNo student ratings yet
Teaching team and tutor

Dr Connie Chan

Teaching staff with a PhD from the Sydney Business School. Research on internationalisation of emerging-market firms, the role of institutions, family business groups and the agrifood industry.

Student ratingNo student ratings yet

Teaching team as listed in the unit materials reviewed. AskSia does not rate lecturers; star ratings are submitted by students who have taken IBUS6002.

Formula & concept sheet

The vocabulary and formulas you must own

Power distance (Hofstede)
The extent to which less powerful members accept and expect that power is distributed unequally; high-PD cultures accept hierarchy and top-down decisions, low-PD expect consultation and equality.
Individualism vs collectivism
Whether identity and goals centre on the self and immediate family ('I') or on in-groups that exchange loyalty for protection ('we'); shapes reward design, hiring and motivation.
Uncertainty avoidance
A culture's discomfort with ambiguity; high-UA cultures favour rules, structure and detailed contracts, low-UA tolerate risk and fewer rules.
High vs low-context communication (Hall)
High-context cultures carry meaning in context, relationship and silence (read between the lines); low-context cultures put meaning explicitly in the words (say what you mean).
Monochronic vs polychronic time
Monochronic cultures do one task at a time and prize schedules and punctuality; polychronic cultures handle many tasks fluidly and prioritise relationships over the clock.
Universalism vs particularism (Trompenaars)
Whether rules and truth apply universally regardless of circumstance, or whether relationships and unique circumstances decide what is right; central to the ethics topic.
Achievement vs ascription (Trompenaars)
Whether status comes from what you do and merit (achievement) or who you are by age, class, school or family (ascription); shapes who is sent to negotiate.
GLOBE values vs practices
GLOBE separately measures culture 'as should be' (values) from 'as is' (practices); the two can invert, which is one reason GLOBE and Hofstede differ for the same country.
Ecological fallacy
The error of applying a country-level (aggregate) cultural score to an individual person; the unit's reason to treat scores as working hypotheses, not labels.
Culturalist vs polyculturalist
Culturalism assumes a person has one unitary, uniform cultural affiliation (the assumption behind national-culture models); polyculturalism sees people as holding partial, plural, networked cultural influences.
Emic vs etic
Etic is an outsider, comparative view using universal categories across cultures (Hofstede-style dimensions); emic is an insider, culture-specific view of meaning from within.
Cultural Intelligence (CQ)
The capability to function effectively across cultures; framed in this unit as knowledge plus skills plus mindfulness, and the meta-goal the whole course and the individual portfolio build.
Self-Determination Theory
A content theory of motivation built on three needs (autonomy, relatedness and competence) whose relative weight and expression shift by culture.
Equity vs equality vs need
Three norms for distributing rewards fairly; individualist cultures lean to equity (proportional to contribution), collectivist cultures often to equality or need.
Meyer's decision axes
Two independent axes (top-down versus consensual decision-making, and hierarchical versus egalitarian attitude to authority) that map a culture's organisational decision style into four quadrants.
Thomas-Kilmann (TKI) conflict styles
Five conflict-handling styles (competing, collaborating, compromising, avoiding, accommodating) plotted on assertiveness (own needs) times cooperativeness (other's needs).
GLOBE Culturally Endorsed Leadership Theory (CLT)
Six global leadership dimensions (charismatic or value-based, team-oriented, participative, humane-oriented, autonomous, self-protective); charismatic and team-oriented are universally endorsed, others are culturally contingent.
Implicit Leadership Theory
Followers carry culturally shaped leadership prototypes; people who match the prototype are seen as leaders ('leadership is in the eye of the followers').
Paternalistic leadership
A caring-but-hierarchical, family-like leadership style common in high-PD and collectivist cultures, where followers reciprocate loyalty and deference.
Pyramid Model of global leadership
A developmental, culture-general model layering global-business knowledge, threshold traits, multicultural competence, global management skills and system skills.
MBI model
Map-Bridge-Integrate, a framework for managing multicultural teams: map members' differences, bridge via decentering and recentering, then integrate to combine ideas.
SPLIT framework
Neeley's framework for global virtual teams (Structure, Process, Language, Identity, Technology) addressing power, empathy, the fluency gap, perception and connection.
The 4-layer context model
The unit's spine for case answers: a cross-cultural problem must be analysed across national or cultural, industrial or organisational, managerial or interpersonal, and personal layers ('more than national culture').
Multicultural individual (Vora et al.)
Someone who, for the same combination of cultures, holds knowledge, identification and internalisation; assets include creativity, integrative complexity and cultural brokerage.
Bamboo ceiling
The combination of individual, cultural and organisational factors that impede Asian (especially East-Asian) progress into senior leadership despite strong representation lower down.

Common acronyms: CCM · CQ · PD / PDI · IDV · UAI · LTO · GLOBE · CLT · ILT · SDT · TKI · MBI · SPLIT.

What students say

What students actually say about IBUS6002

Recurring themes from student reviews, paraphrased in our own words.

On the workload
  • The material is practical and applies to everyday life and business
  • Cultural-dimension theories are the foundation of the subject
  • Success comes from active engagement and completing the readings, not passive attendance
Practise these topics with Sia →
How students revise
  • Lecture content maps closely onto assessment, so careful note-taking pays off
  • Relaxed teaching style with useful multimedia resources
  • Student notes cluster around cultural dimensions, stereotyping, motivation and leadership theories, mirroring the unit's framework-then-application structure
Make your own notes and flashcards →
Before the exams
  • A strong shared-resource base: framework cheat-sheets and summaries (Hofstede, GLOBE, Schwartz), case-study proposals and final-exam study guides
Get instant walkthroughs →

Recurring student opinions, paraphrased and aggregated, not official course information.

Set texts

The prescribed reading

The syllabus references map straight onto these.

Prescribed textbook

Management Across Cultures

Steers, R. M., Osland, J. S., and Szkudlarek, B.

Supplementary reference

Cross-Cultural Management (Reading List title used for the Kluckhohn and Strodtbeck model)

Thomas, D. C., and Peterson, M. F.

Required article (Topic 2)

How to Recover from a Cultural Faux Pas

Hahn, M., and Molinsky, A. (2018).

Recommended article (Topic 2)

Three decades of research on national culture in the workplace: Do the differences still make a difference?

Taras, V., Steel, P., and Kirkman, B. (2011).

Where it fits

Prerequisites, related units & why it matters

No prerequisites, no prohibitions and no assumed knowledge. Postgraduate, 6 credit points. There are no formulas or quantitative methods, so a business or statistics background is not required; the demand is conceptual breadth and applied essay writing.

Why it matters beyond the grade. Cross-cultural management is core to working in multinational firms, diverse teams and global markets. The unit builds cultural intelligence as a transferable management capability and trains a repeatable case-analysis skill used across international business, consulting, global HR and general management.

FAQ

Frequently asked questions

Is there a final exam?

Yes. A 2-hour individual final exam in the exam period, worth 40%. It is essay-type questions that ask you to apply the course frameworks to provided cases and scenarios across the whole semester. There is no MCQ-only path: most of the mark rewards applied case analysis.

How is the mark split up?

Final exam 40%, group case-study assignment 30% (presentation plus secure live Q&A plus peer-question and critique components), individual written assignment 15% (about 1200 words, Week 13), two online quizzes 5% each (Weeks 3 and 8), and individual participation 5%.

Are the quizzes hard?

They are short, low-stakes multiple-choice checks: 10 questions, an 8-minute limit, one attempt, randomised from a pool. Quiz 1 covers Weeks 1 to 2; Quiz 2 covers Topics 3 to 7. They are designed for early feedback and reinforcement, but they do test the framework definitions cold.

Do I need a strong business or stats background?

No. There are no prerequisites and no assumed knowledge, and there are no formulas or quantitative methods. The challenge is conceptual breadth (more than 10 cultural frameworks) and applied essay writing under time pressure.

What is the single most important skill to build?

The unit's repeatable case move: frame the problem, apply at least two frameworks, map the case onto their dimensions, explain the friction, evaluate fit, and give three to four concrete recommendations, each justified by a named concept. Tutorials, the group task and the exam all drill this same shape.

How much time should I budget?

Around 9 hours a week (6 credit points at roughly 1.5 hours each), spread across lecture, tutorial simulations and discussions, weekly readings and group-project work. Front-load the Week-3 profile and Week-6 group deliverables, because they gate later assessment.

Study IBUS6002 with Sia

Work through cultural frameworks, complexities, motivation across cultures (case domain 1) and the rest of the unit with a tutor that knows it and quizzes you on the topics the assessments weight most heavily.

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