Australian National University · S2 2026 · FACULTY OF MARKETING

MKTG3001 Marketing Research

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The Complete Exam Bible · S2 2026

MKTG3001 Overview

Marketing Research
— from a marketing problem to evidence a client can act on
  • 6 units
  • Semester 2 2026
  • In person
  • Research School of Management
  • Closed-book essay final exam

Marketing Research at the Australian National University is an undergraduate course offered by the Research School of Management that treats research as the way marketers earn the right to make a decision.

  • Assessed by An individual literature review, two group project tasks with individual parts, and a closed-book essay exam.
  • Exam shape Three to four handwritten essay answers of about 200 to 250 words in an indicative two hours.
  • Hardest step Choosing the right design, sample or test for an unfamiliar scenario and justifying it against the alternative.
Why read this guide

What you get in the full MKTG3001 Exam Bible

  1. 11 chapters, 51 pages — every examinable topic, week by week
  2. 22 original practice questions, each with a model answer in the Final Examination format
  3. 11 worked examples, solved the way MKTG3001 marks
  4. 18 computed figures, redrawn from the course’s own numbers
  5. Exam-morning plan for the Final Examination (20%) — what to revise last, where marks are lost

Free on this page: assessment table, chapter map, one worked example, key terms, FAQ. The rest is in the full exam bible.

MKTG3001 · Australian National University
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by Australian National University; the course code and name are used for identification only.
Assessment

How MKTG3001 is assessed

ComponentWeightFormat
Problematisation & Literature Review20%Individual; 1,500 words (plus or minus 10%); due Friday 21 August 2026, 23:59
Research Project Presentation & Oral Defense25%Group presentation 10% and individual oral defense 15%; in class in the Week 11 workshop; slides due Monday 19 October 2026
Research Project Report & Contribution Statement35%Group report 25% (3,000 words) and individual contribution statement 10%; due Friday 30 October 2026, 23:59
Final Examination20%Individual; two hours (indicative); closed book, handwritten, centrally invigilated; 3 to 4 essay questions of about 200 to 250 words each

All four weights come from the Semester 2, 2026 class summary on the ANU Programs and Courses website and total 100%. Tasks 2 and 3 each combine a group part with an individual part, so 65% of the grade is earned individually. The examination date is set by the Examinations Office and published on Canvas once confirmed.

Review 20%Present 25%Report 35%Exam 20%An individual review, two group tasks with individual parts, and a closed-book exam total 100%.
Other students are asking · MKTG3001

What other students are asking about MKTG3001

Where can I find lecture notes or study guides for MKTG3001 at ANU?
The MKTG3001 study guide in AskSia Library covers Marketing Research in 11 chapters, with the assessment table, a chapter-by-chapter topic map, key terms and a worked example, free to read on this page.
Is there a final exam in MKTG3001, and how much is it worth?
Yes. In the offering this AskSia Library guide is built from, Final Examination carries 20% of the MKTG3001 mark; the full split is Problematisation & Literature Review 20%, Research Project Presentation & Oral Defense 25%, Research Project Report & Contribution Statement 35%, Final Examination 20%.
What does MKTG3001 cover on research problems, questions and objectives?
In AskSia Library's MKTG3001 guide, the Research Problems, Questions and Objectives chapter explains deciding whether research is needed · problematisation · types of research problem · significance · aligned questions and objectives.
What does MKTG3001 cover on secondary data, literature reviews and research gaps?
In AskSia Library's MKTG3001 guide, the Secondary Data, Literature Reviews and Research Gaps chapter explains research decision framework · internal and external secondary data · literature review types and quality · research gaps.
What does MKTG3001 cover on exploratory and observational research designs?
In AskSia Library's MKTG3001 guide, the Exploratory and Observational Research Designs chapter explains methodology, design and method · qualitative strengths and limits · exploratory design · questioning and observation methods.
Weights, dates and every chapter are set out with their sources further down this page.
Current dates · verify in LMS

Current MKTG3001 dates

DateItemControl
21 August 2026Problematisation & Literature ReviewDue Friday of Week 4 at 23:59.
19 October 2026Presentation slidesSlides due Monday of Week 11 at 23:59; presentations and oral defenses run in the Week 11 workshops.
30 October 2026Research Project Report & Contribution StatementDue Friday of Week 12 at 23:59.
Examination periodFinal ExaminationHeld after Week 12; the date and time are set by the Examinations Office and published on Canvas.

Dates are as published in the Semester 2, 2026 class summary. Confirm exact deadlines and submission settings in the live LMS.

Contents · every chapter, one map

What MKTG3001 covers

Eleven chapters follow the lecture weeks, from framing a marketing problem and reviewing what is already known, through qualitative and quantitative designs, sampling and scales, to analysing survey data and reporting findings to a client.

01

Marketing Research for Managerial Decisions

Marketing, research and marketing research · when research becomes essential · marketplace complexity · research firms · ethical challenges

This opening chapter explains why managers cannot rely on instinct or past success alone.

  • Marketing, research and marketing research compared
  • Four situations where research becomes essential
  • Three sources of marketplace complexity
  • The research process and the 4P decisions it supports
  • Internal, external, custom, standardised and broker firms
  • Ethical challenges for providers, users and respondents
In the full guide: 3 pages · 2 practice questions · 1 figure
02

Research Problems, Questions and Objectives

Deciding whether research is needed · problematisation · types of research problem · significance · aligned questions and objectives

This chapter follows a marketing research project from the moment a manager wonders whether a study is needed at all to the point where one focused question and objective are written down.

  • Deciding whether new research is needed
  • Secondary data sources and their limits
  • Triggers for primary data and practical barriers
  • The seven-stage framework and Problematisation
  • Five types of research problem
  • Strategic, operational and market significance
In the full guide: 3 pages · 2 practice questions · 1 figure
03

Secondary Data, Literature Reviews and Research Gaps

Research decision framework · internal and external secondary data · literature review types and quality · research gaps

Good marketing research begins by asking what is already known.

  • Research decision framework: secondary before primary data
  • Internal and external secondary data categories
  • Benefits of secondary data and screening sources
  • Literature review purpose and its two classifications
  • Six steps to conducting a literature review
  • Five types of research gap and why they matter
In the full guide: 4 pages · 2 practice questions · 1 figure
04

Exploratory and Observational Research Designs

Methodology, design and method · qualitative strengths and limits · exploratory design · questioning and observation methods

This chapter moves from defining a research problem to planning how qualitative primary data will be gathered.

  • Methodology, research design and data collection method
  • Purposes, benefits and limitations of qualitative methodology
  • Exploratory research design and when to use it
  • Questioning methods from in-depth interviews to projective techniques
  • Observation methods including ethnography and netnography
  • Choosing between questioning and observation
In the full guide: 4 pages · 2 practice questions · 2 figures
05

Quantitative Research Designs and Questionnaires

Quantitative methodology · descriptive versus causal designs · experiments and survey modes · questionnaire structure and wording

This chapter moves from exploring an issue to measuring it. It sets out what quantitative methodology is for, the strengths that make numbers persuasive to managers and the limits that make them shallow.

  • Purpose, advantages and limitations of quantitative methodology
  • Descriptive research design and when to use it
  • Causal research design and when to use it
  • Experiments in the field and the laboratory
  • Online, mobile, panel and face-to-face survey modes
  • Questionnaire structure: main set and demographic set
In the full guide: 5 pages · 2 practice questions · 3 figures
06

Sampling Methods and Measurement Scales

Target population · probability and non-probability procedures · sample size · levels of measurement · scale formats · reliability and validity

Week 6 joins two questions every marketing survey must settle: who responds and how their answers are measured.

  • Sampling design and its three decisions
  • Target population, inclusion and exclusion criteria, screening questions
  • Probability sampling: simple random, systematic, stratified, cluster
  • Non-probability sampling: convenience, purposive, snowball, quota
  • Factors that shape sample size
  • Levels of measurement and scale formats
In the full guide: 5 pages · 2 practice questions · 3 figures
07

Qualitative Data Analysis and Triangulation

Analysis methods · thematic coding steps · analysis considerations · trustworthiness criteria · types of triangulation

This chapter follows non-numerical evidence from the moment it is collected to the point where a manager can trust it.

  • Qualitative data analysis and the forms qualitative data takes
  • Six methods of qualitative analysis and their trade-offs
  • Thematic analysis steps: code, cluster, refine and synthesise
  • Five considerations when analysing qualitative data
  • Trustworthiness criteria and the techniques that support them
  • Five types of triangulation
In the full guide: 3 pages · 2 practice questions · 1 figure
08

Preparing Survey Data and Basic Analysis

Levels of analysis · data validation · one-way tabulation and cross-tabulation · data coding · the mean

Week 8 turns a raw survey export into something you can analyse and introduces the first of three analysis levels.

  • Closed-ended response types: predefined categories and measurement scales
  • Basic, intermediate and advanced levels of quantitative analysis
  • Data validation: incomplete responses and unnecessary columns
  • One-way tabulation across five question types
  • Cross-tabulation of a single-response and a demographic question
  • Data coding, Excel layout and the mean of a Likert-type item
In the full guide: 3 pages · 2 practice questions · 1 figure
09

Testing Group Differences and Correlation

Null and alternative hypotheses · independent-samples t-test · one-way ANOVA · choosing the test · Pearson correlation

This chapter moves from describing survey data to testing it.

  • Null and alternative hypotheses for group differences
  • Independent and dependent variables in a hypothesis
  • Independent-samples t-test for exactly two groups
  • One-way ANOVA for three or more groups
  • Choosing a test by the groups in the data
  • Pearson correlation direction and strength
In the full guide: 4 pages · 2 practice questions · 2 figures
10

Regression Analysis and Prediction

Prediction versus association · regression hypotheses · coefficient B · R squared · simple and multiple regression

This chapter covers the advanced level of survey analysis, where the goal shifts from describing data or spotting relationships to predicting an outcome.

  • Regression as prediction rather than association
  • Dependent variable versus independent (predictor) variable
  • Regression hypotheses and the p < 0.05 decision rule
  • Unstandardised coefficient B: direction and amount of change
  • R² and explanatory power from 0 to 1
  • Simple versus multiple regression
In the full guide: 3 pages · 2 practice questions · 1 figure
11

Communicating Marketing Research Findings

Interpretation versus communication · academic and client audiences · presentations and reports · actionable, feasible recommendations

This chapter covers the last stage of the marketing research process: getting findings into a form that a decision-maker can understand and use.

  • Interpretation versus communication of findings
  • Accessibility, credibility and decision support
  • Academic versus non-academic audiences
  • Clarity, accuracy, relevance and actionability
  • Visual presentations versus written reports
  • From research finding to business implication to recommendation
In the full guide: 3 pages · 2 practice questions · 1 figure

The course description frames it as gathering, acquiring, appraising and applying evidence for decision making, and the seven learning outcomes follow a research project from start to finish: identify the marketing problem, choose an ethical methodology, retrieve primary and secondary data, establish its quality, reliability and validity, integrate the evidence, find solutions and produce an evidence-based report.

The semester runs in the same order.

The early weeks ask when research is worth doing at all, how a vague business concern becomes a research problem with aligned questions and objectives, and how secondary data and a literature review sharpen that problem by exposing a research gap.

The middle weeks are about design: qualitative methodology and exploratory research, then quantitative methodology with descriptive and causal designs, experiments, survey modes and questionnaire wording, followed by sampling procedures, levels of measurement, scale formats, reliability and validity.

The final weeks turn to analysis: thematic coding and triangulation for interviews, then validating, coding and tabulating survey data, testing differences with t-tests and one-way ANOVA, measuring association with Pearson correlation, predicting outcomes with regression, and finally communicating findings to a client who needs a decision rather than a statistics lesson.

Much of the grade comes from a group research project for a real industry client, but each project task also carries an individual part, and the course closes with a closed-book, handwritten final examination made up of essay questions.

This guide follows the lecture weeks chapter by chapter, explains each idea with an original figure and scenario, and ends every chapter with essay-style practice in the shape the exam uses.

Worked example · free

Experiments or surveys: choosing a data collection method for a price test

Q [7 marks]. A regional cinema chain wants to know whether cutting its Tuesday ticket price by two dollars will lift Tuesday attendance. A manager suggests an online survey asking members whether they would come more often at a lower price. Recommend a data collection method from the experiments and surveys the course covers, decide between a field and a laboratory setting, and justify your choice. The marks shown are AskSia practice weighting, not a published university scheme.
Quantitative data collection splits into experiments, run in field or laboratory settings, and surveys, run online, on mobile phones, through online research paQuantitative data collection splits into experiments, run in field or laboratory settings, and surveys, run online, on mobile phones, through online research panels or face to face. The dark box marks the online survey, the mode the lectures develop for the group project.Data collection methodsExperimentsSurveysFieldLaboratoryReal settingControlled settingOnlineMobileOnline panelsFace-to-faceProject fit
Quantitative data collection splits into experiments, run in field or laboratory settings, and surveys, run online, on mobile phones, through online research panels or face to face. The dark box marks the online survey, the mode the lectures develop for the group project.
  • 2Name the design the question needs. The manager wants to know whether changing one factor, the ticket price, causes a change in another, Tuesday attendance. That is a causal question, so the method must be able to manipulate the price while holding other conditions steady.
  • 2Choose experiments over surveys and say why. An online survey records stated intentions, and surveys give weaker evidence of cause and effect than experiments. An experiment that actually changes the price and counts admissions answers the question directly.
  • 3Pick the setting and accept its trade-off. A field experiment fits best: cut the Tuesday price at some cinemas for a set period, keep films, sessions and promotions comparable at the others, and compare Tuesday attendance. A laboratory test showing two price lists to participants controls variables more tightly but cannot show real ticket buying, so the loss of control in the field is the price of realistic evidence.
Recommend a field experiment: manipulate the Tuesday price at selected cinemas, hold other conditions constant and compare attendance with unchanged cinemas. A survey of intentions or a laboratory test would be weaker evidence for this causal, real-world question.
Sia tip — When a question asks whether a change will cause a result, write the words cause and effect in your first sentence, then reject the survey option explicitly before you recommend the experiment.
Glossary

Key terms

Research design
The overall plan that guides how a study will be conducted, chosen after the methodology and before the specific data collection and analysis methods.
Focus group
A qualitative questioning method in which a moderator guides a small group discussion so that participants react to one another's views.
Sampling procedure
The rule a study uses to decide which members of the target population become participants, either through randomisation with a known chance of selection or without it.
Convenience sampling
A non-probability procedure that recruits whoever is easiest to reach, which is fast and cheap but can leave the sample unlike the population it is meant to describe.
Likert scale
A measurement scale format that captures the degree or intensity of agreement, satisfaction, importance, frequency or likelihood through ordered response options.
Reliability
The consistency of a measure, judged by whether it produces consistent results across related items.
Validity
The accuracy of a measure, judged by whether it measures what it intends to measure and covers the construct adequately.
Thematic analysis
A qualitative analysis method that identifies recurring patterns or themes across interview or open-ended data.
Triangulation
A way of strengthening qualitative findings by examining the issue from different perspectives, such as different data sources, methods, researchers, theories or settings.
P-value
The statistic used to decide a hypothesis test, where a value below 0.05 is treated as statistically significant and leads the researcher to reject the null hypothesis.
Multiple regression
A regression model in which two or more independent variables are used together to predict one dependent variable.
Non-academic audience
Readers such as industry clients who care about business relevance and practical implications more than theoretical or methodological detail.
FAQ

MKTG3001 FAQ

How hard is Marketing Research at ANU?

The course is broad rather than mathematical. You learn a long chain of research decisions, from framing a problem to reporting findings, and the essay questions ask you to apply them to unfamiliar scenarios. The statistics are run in Excel for the project, and you must read p-values, means and coefficients correctly and explain them in plain language.

How is the course assessed?

There are four tasks: an individual problematisation and literature review worth 20%, a group presentation with an individual oral defense worth 25%, a group report with an individual contribution statement worth 35%, and a final examination worth 20%. The project tasks are built around research for a real industry client, and every task feeds the same research project except the exam.

What is the final exam like?

According to the class summary it runs for two hours (indicative), is closed book, handwritten and centrally invigilated, and contains three to four essay questions, each answered in roughly 200 to 250 words. No additional materials are permitted. It covers all prescribed course content and is mapped to the learning outcomes on identifying problems, choosing ethical methodologies and judging data quality.

Are there past papers or practice questions?

Each lecture comes with a short set of reflective questions, and the teaching team describes them as the kind of question that might appear in the final exam. The Week 12 workshop also offered a timed mock question. This guide adds original practice in the same style: scenario-based essay questions with model answers written to the exam length.

Do I need to calculate statistics in the exam?

The course teaches analysis at three levels: tabulation and the mean, then t-tests, one-way ANOVA and Pearson correlation, then simple and multiple regression, run in Excel for the project. Exam questions are essays, so expect to explain which technique fits a scenario and what a result such as a p-value or a regression coefficient means for the decision.

How does the group project relate to the exam?

The project applies every week of the course to one industry client: framing the problem, reviewing literature, collecting qualitative and survey data, analysing it and presenting recommendations. The exam asks you to explain and justify the same kinds of decisions for a scenario you have not seen, so understanding why your group made each choice is direct exam preparation.

How should I revise for the final exam?

Work through the weekly reflective questions under timed conditions, writing about 200 to 250 words each without notes. Use the concept comparison tables to rehearse the distinctions the questions test, such as descriptive versus causal design or reliability versus validity. Then check every answer for the course term, a link to the scenario, a contrast with the alternative and a clear conclusion.

Chapter questions

Questions students ask in each MKTG3001 chapter

Is marketing research the same as market research?
Not quite. Market research usually describes studying a particular market, such as its size or competitors. Marketing research is broader: it covers any information gathered systematically to guide marketing decisions, including testing a product concept, measuring advertising response, setting prices or choosing distribution channels, as well as understanding the market itself. Chapter 01 · Marketing Research for Managerial Decisions
When should a company skip marketing research?
Skipping a study is sensible when existing data already answer the question credibly, or when research is impractical. A decision due within days, a budget that cannot cover fieldwork, or a concept so sensitive that testing it could tip off competitors are all grounds. Results that would arrive too late to act on are another reason to proceed without new data. Chapter 02 · Research Problems, Questions and Objectives
What is the difference between primary and secondary data in marketing research?
Primary data is collected by the researcher specifically for the current question, through surveys, interviews or observation. Secondary data already exists, having been compiled for another purpose by the firm itself or by outside bodies. Researchers normally exhaust secondary sources first because they are cheaper and faster, and turn to primary collection only when those sources cannot answer the question reliably. Chapter 03 · Secondary Data, Literature Reviews and Research Gaps
What is the difference between research methodology and research design?
Methodology is the broad approach, qualitative or quantitative, to collecting and analysing primary data. Research design is one of three decisions made inside that approach: the overall plan for running the study. The other two decisions are the data collection technique and the analysis technique, so a design such as exploratory still needs a separate method choice. Chapter 04 · Exploratory and Observational Research Designs
What is the difference between descriptive and causal research in marketing?
Descriptive studies record patterns as they occur, for example which age group buys most or whether satisfaction tracks loyalty. Causal studies intervene: the researcher alters something such as price or an advertisement and holds other factors steady to see whether the outcome shifts. Only the second kind can support a claim that one variable drives another, which is why experiments are linked to causal work. Chapter 05 · Quantitative Research Designs and Questionnaires
What is the difference between stratified and quota sampling?
Both divide the population into subgroups and make sure each subgroup is represented. Stratified sampling then draws members at random within every stratum, so it belongs to the probability family and needs a full list. Quota sampling simply keeps recruiting available people until each subgroup target is met, so the chance of selection is unknown and bias can creep in. Chapter 06 · Sampling Methods and Measurement Scales
What is the difference between thematic analysis and content analysis?
Thematic analysis searches interview or focus group material for recurring patterns and relies on the researcher's judgement to name them. Content analysis sorts material into predefined or emerging categories and is well suited to large volumes such as online reviews or documents. Its weakness is that categorising short pieces of text can strip away the context that gives them meaning. Chapter 07 · Qualitative Data Analysis and Triangulation
Why don't the percentages add up to 100% on a select-all-that-apply question?
Each respondent can tick several options, so the same person is counted under more than one category. Every percentage still uses the number of respondents as its base, which means the column can total well over 100%. Compare options by how many people selected each one rather than reading the shares as slices of a single whole. Chapter 08 · Preparing Survey Data and Basic Analysis
How do I decide between a t-test and ANOVA for survey data?
Count the groups your coded data actually contains for the grouping question. Two groups point to an independent-samples t-test; three or more point to one-way ANOVA. A question with five printed options that you later merge into two categories therefore needs a t-test, so always check the recoding before naming the method. Chapter 09 · Testing Group Differences and Correlation
What is the difference between correlation and regression in marketing research?
Correlation measures whether two variables move together and sits with the intermediate techniques. Regression is treated as an advanced technique because it designates one variable as the outcome and estimates how far that outcome is expected to shift when a predictor changes, which lets a manager forecast results such as purchase or loyalty scores. Chapter 10 · Regression Analysis and Prediction
How should I report a survey result that is under half of respondents?
State the exact percentage alongside the number of respondents, for example 41% of 250. Words such as most, majority or nearly everyone are only defensible above 50%, and even then a precise figure reads as more credible to a manager than a vague quantifier. If the share is a large minority, say so plainly rather than inflating it. Chapter 11 · Communicating Marketing Research Findings
Study strategy

How to study for the exam

Revise this course as one research project told in eleven steps, because the exam questions drop you into the middle of a project and ask what should happen next.

Start with the concept comparison tables for each week and turn every table into a pair of contrasting sentences you can say without notes: methodology versus design, descriptive versus causal, probability versus non-probability, reliability versus validity, t-test versus one-way ANOVA, correlation versus regression.

Next, take the reflective questions week by week and write timed answers of about 200 to 250 words by hand, since the exam is handwritten and closed book. For each answer, check four things: the exact course term, a link to a specific fact in the scenario, one sentence rejecting the obvious alternative, and a closing decision or consequence.

Leave statistics for focused practice: read invented outputs aloud, deciding reject or fail to reject at 0.05, stating the direction of a coefficient and translating R squared into plain words. Finally, connect each week to your own group project, because explaining why your team chose its design, sample, scales and analyses is the same reasoning the essay questions reward.

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