Griffith University · FACULTY OF MANAGEMENT

7106IBA Managerial Problem Solving

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The Complete Study & Assessment Guide · T2 2026

7106IBA Overview

Managerial Problem Solving
— A source-grounded 7106IBA guide to problem situation, problem frame, bounded rationality and the complete published assessment structure.
  • Griffith University Department of Management
  • Trimester 2, 2026
  • a postgraduate course
  • 10 credit points

7106IBA Managerial Problem Solving develops problem framing, systems thinking, rational and creative problem-solving, empathy, collaboration, validation and implementation for complex organisational problems. It is taught within Griffith University Department of Management. It is a postgraduate course. It carries 10 credit points.

  • Two-stage assessment The 50/50 design moves from a defensible problem frame to a validated solution and implementation case.
  • No exam The 2026 profile lists two individual written assignments and no final-exam row.
  • Systems before symptoms Map actors, relationships, feedback and competing perspectives before selecting a root-cause story.
  • Validation boundary A fluent executive recommendation still needs evidence capable of falsifying the frame or changing the intervention.
7106IBA · Griffith University
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by Griffith University; the course code and name are used for identification only.
Assessment

How 7106IBA is assessed

ComponentWeightFormat
Framing a Problem50%Individual written assignment due 28 August 2026 at 6:00 pm
Find and Validate a Solution50%Individual written assignment due 12 October 2026 at 9:00 am

The 2026 Online profile publishes two individual written assignments worth 50% each. It publishes no exam row and no mandatory-pass component. The live course profile remains authoritative for changes.

Current dates · verify in LMS

Current 7106IBA dates

DateItemControl
13 July 2026Trimester 2 startCurrent online offering.
28 August 2026 at 6:00 pmFraming a Problem due50% individual written assignment.
12 October 2026 at 9:00 amFind and Validate a Solution due50% individual written assignment.

Dates are as published in the current course materials. Confirm exact deadlines and submission settings in the live LMS.

Contents · every chapter, one map

What 7106IBA covers

Start with Problem Framing and Rationality; use Creative Collaboration and Empathy as the turning point; finish by bringing the course together in Validation Reflection and Executive Communication.

01

Problem Framing and Rationality

problem situation · problem frame · bounded rationality · separate an observed organisational difficulty from the first causal story and define an evidence-sensitive frame

Define problem situation

The course material gives this chapter a concrete anchor: The course begins by treating managerial problems as complex situations that require framing and rationality checks before action.

  • problem situation
  • problem frame
  • bounded rationality
  • Applying problem situation
  • Limits of problem frame and bounded rationality
02

Systems Thinking and Rich Pictures

system boundary · feedback loop · rich picture · map hand-offs, feedback and competing perspectives before isolating a root cause

Define system boundary

The course material gives this chapter a concrete anchor: The current learning journey combines systems relationships with a staged problem-solving process.

  • system boundary
  • feedback loop
  • rich picture
  • Applying system boundary
  • Limits of feedback loop and rich picture
03

Problem Sensing and Weak Signals

problem sensing · weak signal · triangulation · turn scattered concerns into a testable signal without escalating noise into certainty

Define problem sensing

The course material gives this chapter a concrete anchor: Current materials treat sensing as a disciplined precursor to problem definition rather than an intuitive verdict.

  • problem sensing
  • weak signal
  • triangulation
  • Applying problem sensing
  • Limits of weak signal and triangulation
04

Root Causes and Problem Dissolution

symptom · root-cause hypothesis · problem dissolution · distinguish symptom treatment from a change to the mechanism or system that generates the problem

Define symptom

The course material gives this chapter a concrete anchor: The course contrasts solving a visible issue with redesigning conditions that allow it to recur.

  • symptom
  • root-cause hypothesis
  • problem dissolution
  • Applying symptom
  • Limits of root-cause hypothesis and problem dissolution
05

Creative Collaboration and Empathy

divergent thinking · empathy · constructive feedback · generate and compare options with stakeholders whose experience and constraints differ

Define divergent thinking

The course material gives this chapter a concrete anchor: The learning journey links creative option generation with collaboration, feedback and stakeholder understanding.

  • divergent thinking
  • empathy
  • constructive feedback
  • Applying divergent thinking
  • Limits of empathy and constructive feedback
06

Agile Sprints and Iterative Action

sprint · minimum test · feedback cadence · turn a broad solution into a small test with an owner, review signal and revision rule

Define sprint

The course material gives this chapter a concrete anchor: Current materials use sprints to connect action with rapid learning rather than with speed alone.

  • sprint
  • minimum test
  • feedback cadence
  • Applying sprint
  • Limits of minimum test and feedback cadence
07

Wicked Problems and Responsible AI

wicked problem · trade-off · responsible AI use · make trade-offs and AI-supported analysis visible without presenting a contested problem as finally solved

Define wicked problem

The course material gives this chapter a concrete anchor: The course places AI use inside a broader requirement for responsible managerial judgement on complex problems.

  • wicked problem
  • trade-off
  • responsible AI use
  • Applying wicked problem
  • Limits of trade-off and responsible AI use
08

Validation Reflection and Executive Communication

validation · reflective practice · executive communication · present a solution with its evidence, implementation logic, uncertainty and revision trigger

Define validation

The course material gives this chapter a concrete anchor: The final course materials connect solution validation, reflection and communication for implementation.

  • validation
  • reflective practice
  • executive communication
  • Applying validation
  • Limits of reflective practice and executive communication

It is positioned as a management problem-solving course for current and aspiring managers.

Two equally weighted individual assignments form a single evidence arc: students first frame a difficult problem, then find, validate and communicate a solution for an executive audience.

Assessment in 7106IBA is distributed as follows: 50% individual written assignment Framing a Problem and 50% individual written assignment Find and Validate a Solution

The operational assessment conditions matter here.

No final examination appears in the current 2026 course-profile assessment table.

The final assessed task is an individual written assignment due 12 October 2026 at 9:00 am.

What makes 7106IBA demanding is concrete: Keeping problem definition separate from preferred solution: students need to surface system relationships, perspectives and uncertainty, then show why evidence validates the proposed intervention rather than merely making it sound plausible.

The two assessment rows are marked as individual score activities and the captured course profile publishes no mandatory-pass component or separate attendance pass rule.

Recheck the authoritative live profile for updates.

For enrolment planning, The current course profile publishes incompatibilities with 7712IBA and 7712GBS; confirm program eligibility in the live enrolment system.

Start with Problem Framing and Rationality; use Creative Collaboration and Empathy as the turning point; finish by bringing the course together in Validation Reflection and Executive Communication.

Coverage note: the first assignment deadline has passed; the resource remains useful for the second task and future offerings, but live instructions control any change.

Worked example · free

Separate a recurring delay from its preferred explanation

Q [5 marks]. An AskSia-authored manager says weekly reporting is late because staff are careless and requests another reminder email. Build a five-part problem-framing response before endorsing the solution.
Figure.Figure. The worked route keeps the three chapter concepts in separate analytical roles.problem situationproblem frameboundedrationalitytestedintervention
Figure. The worked route keeps the three chapter concepts in separate analytical roles.
  • 1State the observable delay pattern without treating carelessness as established cause.
  • 1Map the reporting steps, owners, hand-offs and system constraints in a rich picture.
  • 1Collect evidence that distinguishes workload, unclear responsibility, data access and motivation explanations.
  • 1Test a small intervention matched to the best-supported mechanism.
  • 1Name a review signal and the condition under which the frame or intervention changes.
A defensible response treats lateness as the observed outcome, maps the system that produces it, and tests competing explanations before selecting an intervention. A reminder email is only justified if evidence shows that forgotten action, rather than capacity, access or ownership, drives the pattern.
Sia tip — Do not let the person who reports a problem also settle its cause by assertion.
Glossary

Key terms

Rich picture
A visual systems device for mapping actors, structures, relationships, tensions and perspectives before formalising an intervention.
Wicked problem
A contested problem whose boundaries, causes, stakeholders and acceptable responses remain interdependent and difficult to settle conclusively.
Sprint
A time-boxed cycle of planning, action, review and adaptation used to test progress on a defined problem or solution.
Problem frame
A bounded representation of what the problem is, who experiences it, which relationships matter and what evidence could change the definition.
Systems thinking
Reasoning about patterns, feedback, boundaries and interactions rather than treating an outcome as the product of one isolated cause.
Problem sensing
Deliberate detection and interpretation of weak signals, anomalies and stakeholder experience that may indicate an emerging problem.
Root cause
A contributing mechanism whose change would materially alter the observed pattern, distinguished from a symptom or convenient label.
Empathy
Disciplined effort to understand another person's context and perspective without assuming that understanding removes the need for verification.
FAQ

7106IBA FAQ

Which current 7106IBA dates are captured?

Trimester 2 start: 13 July 2026; Framing a Problem due: 28 August 2026 at 6:00 pm; Find and Validate a Solution due: 12 October 2026 at 9:00 am. Confirm any change and the exact submission setting in the live LMS.

How is 7106IBA assessed?

50% individual written assignment Framing a Problem and 50% individual written assignment Find and Validate a Solution

Where do students usually lose marks in 7106IBA?

Keeping problem definition separate from preferred solution: students need to surface system relationships, perspectives and uncertainty, then show why evidence validates the proposed intervention rather than merely making it sound plausible.

What is the 7106IBA final assessed-task format?

No final examination appears in the current 2026 course-profile assessment table. The final assessed task is an individual written assignment due 12 October 2026 at 9:00 am.

Does 7106IBA have a hurdle or component-level pass rule?

The two assessment rows are marked as individual score activities and the captured course profile publishes no mandatory-pass component or separate attendance pass rule. Recheck the authoritative live profile for updates.

Is this 7106IBA resource an official university guide?

No. It is an independent 7106IBA study resource; current institutional instructions remain authoritative for assessment operation.

Chapter questions

Questions students ask in each 7106IBA chapter

What is the main task in Problem Framing and Rationality?
Separate an observed organisational difficulty from the first causal story and define an evidence-sensitive frame. Chapter 01 · Problem Framing and Rationality
What is the main task in Systems Thinking and Rich Pictures?
Map hand-offs, feedback and competing perspectives before isolating a root cause. Chapter 02 · Systems Thinking and Rich Pictures
What is the main task in Problem Sensing and Weak Signals?
Turn scattered concerns into a testable signal without escalating noise into certainty. Chapter 03 · Problem Sensing and Weak Signals
What is the main task in Root Causes and Problem Dissolution?
Distinguish symptom treatment from a change to the mechanism or system that generates the problem. Chapter 04 · Root Causes and Problem Dissolution
What is the main task in Creative Collaboration and Empathy?
Generate and compare options with stakeholders whose experience and constraints differ. Chapter 05 · Creative Collaboration and Empathy
What is the main task in Agile Sprints and Iterative Action?
Turn a broad solution into a small test with an owner, review signal and revision rule. Chapter 06 · Agile Sprints and Iterative Action
What is the main task in Wicked Problems and Responsible AI?
Make trade-offs and ai-supported analysis visible without presenting a contested problem as finally solved. Chapter 07 · Wicked Problems and Responsible AI
What is the main task in Validation Reflection and Executive Communication?
Present a solution with its evidence, implementation logic, uncertainty and revision trigger. Chapter 08 · Validation Reflection and Executive Communication
Study strategy

How to prepare for the assessments

Retrieve the course map, practise the recurring method—define the observed problem, map the system and perspectives, test competing explanations, design a bounded intervention and use feedback to revise both frame and action—on changed scenarios, and verify every operational assessment detail in the live institutional system.

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