University of Technology Sydney · FACULTY OF MANAGEMENT

UTS21895 Chap.1 What Social Impact Means in Business

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What Social Impact Means in Business

Week 1 of University of Technology Sydney 21895 Business and Social Impact opens by defining social impact three times rather than once, from a not-for-profit, a finance and an entrepreneurial position, and leaving the disagreement between them visible.

Each reading accepts different evidence: a mission-driven difference made, an intentional and measured contribution alongside a financial return, or positive effects on named beneficiaries.

The chapter works the three stated reasons the idea matters, the two directions in which business affects society, the three reasons organisations measure impact at all, and the four strands the session runs on, then turns the opening week's self-rated knowledge check into a specification of where the marks in this subject actually sit.

In this chapter

What this chapter covers

  • 01

    Three professional readings of social impact, and what each accepts as proof

  • 02

    Fairness, performance and consequence: the three stated reasons the idea matters

  • 03

    The role of business, stated in both directions rather than only the positive one

  • 04

    Why organisations measure impact, and why that is a different question from caring about it

  • 05

    Four strands of the session, including the one that is about you

  • 06

    How a program is shaped by existing operations and existing stakeholders

  • 07

    The eight capabilities the opening knowledge check asks you to rate

  • 08

    The ungraded practice submission as a rehearsal of the essay's mechanics

Worked example · free

Turning a company claim into an argument with a testable shape

Q [3 marks]. A listed company states in its annual review that it delivered significant social impact in regional communities, and reports a total amount contributed. Write the argument this sentence can and cannot support. The marks shown here are our own practice weighting and are not a University of Technology Sydney marking scheme.
  • +1Name the register. The claim is made in the not-for-profit reading, where a declared mission plus an amount spent is offered as the difference made.
  • +1Apply the other two tests. In the finance reading the claim is incomplete, because a contributed total is an input rather than measured and reported performance. In the entrepreneurial reading it is silent, because no beneficiary group is named.
  • +1State what remains supportable. The sentence evidences expenditure and intent, so it supports a claim about commitment and cannot support a claim about outcomes.
The company may still have had a large effect. What it has published supports a claim about commitment, not about outcomes. The assessable move is to say which register the company is speaking in, name the evidence that register requires, and then show which part is missing.
Sia tip — Decide which of the three readings you are testing before you write the sentence. Marks are lost where a paragraph praises a declared mission and then condemns unmeasured outcomes as though the two were one claim.
Glossary

Key terms

Social impact
A change in the world attributable to an organisation's activity. The subject introduces it through three professional readings: the difference made by a mission-driven organisation, an intentional and measured contribution alongside a financial return, and positive effects on the beneficiaries of social entrepreneurship.
Impact investment
An investment that intentionally contributes to social and environmental solutions, measures and reports its social and environmental performance, and seeks a financial return that may range from below market rate to a risk-adjusted market rate.
Beneficiary
The person or group whose situation the activity is supposed to change. Naming one is what allows an effect to be checked, which is why the entrepreneurial reading treats it as part of the definition rather than as detail.
Personal mission
The contribution to society an individual decides to make through their working life. The subject treats it as a planning question distinct from choosing a career or a major, and returns to it in the final assessment.
Social justice
The fair distribution of opportunity, resources and recognition across a society. It appears in this subject alongside environmental justice as one of the eight capabilities students are asked to rate at the start of the first module.
FAQ

What Social Impact Means in Business FAQ

Why does 21895 give three definitions of social impact instead of one?

Because the three come from different professional worlds and accept different evidence, and the disagreement between them is the analytical tool.

The not-for-profit reading asks what difference a mission-driven organisation made, the finance reading asks for intentional contribution plus measured and reported performance alongside a financial return, and the entrepreneurial reading asks for positive effects on named beneficiaries.

Deciding which one you are testing against is how a critical argument avoids praising intention and condemning outcomes in the same paragraph.

Is a donation figure evidence of social impact?

It is evidence of an input. A contributed total tells you what the organisation put in, not what changed for anyone, so it supports a claim about commitment rather than about outcomes. To evidence impact you need a named group whose situation is reported to have changed, and ideally a method that connects the activity to that change.

What is the practice submission early in the session for?

It asks for one to three sentences defining social impact or environmental impact and explaining why it matters to organisations, supported by an academic source with an in-text citation and a reference list in APA 7th. It carries no marks. Its whole function is to rehearse the referencing mechanics that the graded essay is assessed on, which is why skipping it is a poor trade.

Study strategy

Assessment move

Treat the opening week as the place where you set the habits the rest of the session runs on. Write the three readings of social impact into your notes with the evidence each one demands, because you will use them on every organisation you analyse.

When you start collecting facts about your case organisation, tag each one as an input the organisation controls or an outcome experienced by someone else; the balance of the two in your notes will tell you which arguments you can actually support before you start drafting.

Read the eight capabilities in the opening knowledge check as a specification rather than a survey, and notice that half of them are about finding, citing and referencing sources rather than about theory. Do the ungraded practice submission properly, in APA 7th with a real academic source, because it is the cheapest rehearsal of the mechanics available.

Finally, get the reading list open early: the subject states that the first module's readings will help with the first assignment, and the students who start that reading in week one are the ones with a choice of sources by the time they draft.

Working through What Social Impact Means in Business in UTS21895? Sia is AskSia’s AI Management tutor — ask any UTS21895 What Social Impact Means in Business question and get a clear, step-by-step explanation grounded in how UTS21895 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

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