University of Newcastle · S1 2026 · FACULTY OF BUSINESS & MARKETING

GSBS6005 · Principles Of Marketing Strategy

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Principles of Marketing Strategy

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GSBS6005 Principles of Marketing Strategy is the University of Newcastle's postgraduate introduction to how firms create, communicate and deliver value — built on Solomon, Marshall & Stuart's Marketing: Real People, Real Choices and reframed throughout for the phygital (physical + digital) marketplace. Across ten weeks you move from the marketing concept and environmental scanning (SWOT, PESTLE, Porter's Five Forces) through consumer behaviour and STP into the 4 Ps — product and new-product development, branding, pricing, promotion (IMC) and place/omnichannel — then integrate them into a single marketing plan. The exam does not reward memorised definitions: it rewards applying a named framework to a real (usually Australian) brand case, building a logical argument through the case facts. The lecturer's explicit marking rule is the difference between a credit and a distinction — no bullet points, no rehashing case facts; state the framework, apply it to the evidence, justify your position. Both the open-book mid-term and the online-invigilated final test this same theory-to-application muscle under time pressure.

GSBS6005 · University of Newcastle
Contents · the whole subject, one map

What GSBS6005 covers

Ten chapters trace the full marketing-strategy arc — from defining value and scanning the environment, through consumer behaviour and STP, to the 4 Ps (product, branding, pricing, promotion, place) and a final marketing-plan integration — each reframed for the data-driven, AI-enabled phygital marketplace.

01Marketing Value and the Marketing ProcessWhat is marketing · evolution of the marketing concept · needs/wants/demands · value creation · the phygital marketplace · the marketing process02Strategic Environment, Planning and SWOTMarketing environment · SWOT analysis · PESTLE · Porter's Five Forces · demographic & economic change · Australian demographic trends · marketing technologies03Consumer Behaviour and the Decision ProcessBuyer Decision Process · Customer Journey Map · need recognition · consumption occasion · post-purchase · involvement (extended vs habitual) · internal & external influences · motivation04Segmentation, Targeting and PositioningMarket segmentation bases (behavioural, psychographic, geographic, demographic) · niche segmentation · targeting strategies · perceptual maps · brand positioning · data-driven STP05Product Decisions and New-Product DevelopmentProduct layers (core/actual/augmented) · product classification · product lines & mix · new-product development · product life cycle · portfolio management06Branding and Brand EquityWhat is a brand · brand equity · brand identity & positioning · logotype branding · brand strategy · social listening & sentiment · digital storytelling07Pricing DecisionsPricing objectives · determinant factors · price elasticity of demand · pricing strategies · fine-tuning tactics · dynamic/competitive/revenue pricing · mental discounting · discount reframing08Promotion and Integrated Marketing CommunicationsWhat is IMC · the promotion mix · advertising/PR/sales promotion/personal selling/direct · blending physical & digital media · communication strategy09Place: Channel Design and Omnichannel RetailingMarketing channels & supply chain · direct vs indirect distribution · channel conflict · strategic partnerships · omnichannel retailing · the future of retailing10Marketing Plan Integration and Exam RevisionBuilding the marketing plan · situational analysis on an Australian company · integrating STP + 4Ps · case-study technique · mid-term & final exam strategy
Assessment

How GSBS6005 is assessed

ComponentWeightFormat
Mid-Term Quiz (Assessment 1)20%In-class open-book exam, 90 min, 4 questions / 100 marks (2 short-essay + 2 case study), content weeks 1-5, Week 6
Group Marketing Plan (Assessment 2)subject to confirmationGroup report (4-5 members) on an Australia-based company; company choice & consultation Week 5, full report due Saturday Week 11 via Turnitin; SPARK peer review
Final Examinationsubject to confirmationOnline invigilated exam via Zoom, 120 min timed, questions in Canvas, Part A + Part B case study
Worked example · free

Price elasticity & value-based pricing (case-study, 25 marks)

Q [25 marks]. Case: "NightKey," a 24-hour emergency locksmith in a regional Australian city, is deciding whether to win share by undercutting rivals on price. A survey of locked-out customers shows that, among four providers, only about 12% chose the cheapest, ~26% the second-cheapest, ~32% the third, and ~30% the most expensive but fastest-rated. Using price elasticity of demand, explain why slashing prices is the wrong move and recommend a pricing approach. (25 marks)
  • +6Define the concept. Price elasticity of demand = the responsiveness of quantity demanded to a change in price. Demand is elastic (>1) when a price rise causes a large fall in quantity (many substitutes, discretionary purchase); it is inelastic (<1) when quantity barely moves with price (necessities, urgency, few substitutes, time pressure).
  • +8Read the data as evidence of inelasticity. Only ~12% choose the cheapest option, while ~62% choose the two most expensive — when locked out at night, customers value speed and reliability far above price. Demand is therefore relatively inelastic: cutting price would sacrifice margin without winning meaningful volume (only the price-sensitive minority), and raising price would lose very few customers.
  • +7Recommend value-based pricing. Price to the perceived value of fast, guaranteed service rather than cost-plus or low-price competition. Reinforce the cues that keep demand inelastic — a response-time guarantee, a transparent fixed call-out fee, and visible reliability signals — so price competition never starts.
  • +4Align to the pricing objective. This serves a profit / premium-positioning objective, not a market-penetration objective. Discounting would undercut both margin and the reliability brand that makes demand inelastic in the first place, so it is strategically inconsistent.
Demand for an emergency locksmith is inelastic — buyers prioritise speed and reliability over price, so cutting prices destroys margin without lifting volume. NightKey should adopt value-based pricing anchored on a response-time guarantee and transparent fixed fees, consistent with a profit/premium objective rather than competing on price.
Sia tip — Elasticity answers earn marks by linking the context (urgency, necessity, few substitutes, time pressure) to inelasticity, then drawing the pricing conclusion. The percentages are illustrative — the real point is that most buyers are not truly price-driven, so name the elasticity, justify it from the case, and finish with the value-based recommendation.
Glossary

Key terms

Marketing concept
A customer-centred "sense and respond" (outside-in) philosophy that meets goals by knowing and serving target needs better than rivals — contrasted with the product-centred selling concept ("make and sell").
Need / Want / Demand
A need is a felt deprivation; a want is the specific satisfactor chosen to fill it (shaped by culture and personality); a demand is a want backed by buying power — capability and willingness to pay.
SWOT analysis
Internal Strengths and Weaknesses (firm-controllable) plus external Opportunities and Threats (uncontrollable); high marks come from converting the matrix into strategy, not just listing items.
Porter's Five Forces
An industry-power map — supplier power, buyer power, competitive rivalry, threat of substitutes and threat of new entrants — used to judge whether a market position can be profitable.
Buyer Decision Process
The staged consumer journey: need recognition, information search, evaluation of alternatives, purchase, consumption and post-purchase evaluation (plus divestment); marketers can intervene at every stage.
Involvement (extended vs limited vs habitual)
The time and effort a consumer exerts in a decision, driven by perceived risk — a continuum from low-effort habitual purchases to high-effort extended problem solving; speed does not equal low involvement.
STP (Segmentation, Targeting, Positioning)
The strategic sequence of dividing a market, choosing which segments to serve, and engineering a distinct place in the consumer's mind relative to competitors.
Segment viability criteria
A useful segment must be Sustainable (large/profitable enough), Measurable, Accessible (reachable via media and channels) and Responsive (reacts favourably to a tailored mix).
Core / Actual / Augmented product
The three product layers — the fundamental benefit, the tangible offering (features, styling, brand, packaging), and the supporting services where differentiation and price justification mostly live.
Brand equity
The added (positive) or subtracted (negative) value a brand's name and associations confer — evidenced by price premium, loyalty and resistance to competition; the asset lives in consumers' minds, not the product.
Price elasticity of demand
The sensitivity of quantity demanded to a price change; elastic demand falls sharply with a price rise (many substitutes), inelastic demand barely moves (necessities, urgency, few substitutes).
Integrated Marketing Communications (IMC)
Coordinated, consistent, interactive messaging across all media and stakeholders — "one voice, many channels" — built on message consistency, two-way dialogue and organisational alignment.
Omnichannel retailing
The seamless integration of all channels (store, online, mobile) into one continuous experience with shared data and inventory — distinct from multichannel, where channels run separately.
FAQ

GSBS6005 FAQ

How is GSBS6005 assessed?

Three components: a Mid-Term Quiz (20%, Week 6, in-class open-book, 90 minutes, 4 questions / 100 marks split into two short-essays and two case studies), a group Marketing Plan report on an Australia-based company (due Saturday of Week 11 via Turnitin with SPARK peer review), and a Final Examination. The mid-term weight is confirmed in the official guidelines; the marketing-plan and final-exam weights are not yet officially confirmed — verify them against your Canvas course outline.

Is there a final exam?

Yes — an online-invigilated final examination delivered via Zoom, timed at 120 minutes, with photo-ID check and a single screen, questions embedded in Canvas, and a Part A (theory) plus Part B (case study) structure. Join about 20 minutes early; there is one sitting for on- and off-shore students.

What is the hardest part of this course?

Applying frameworks rather than reciting them. The lecturer explicitly penalises bullet-point answers and rehashing case facts. The hardest skill is fast theory-to-application under time pressure — naming the right framework, applying it through the case evidence, and justifying a position as a logical argument, often synthesising across topics (e.g., a pricing question needing PLC, elasticity and positioning).

How should I prepare?

Master each framework to the point where you can apply it to an unseen Australian brand case in minutes: SWOT, PESTLE, Porter's Five Forces, the Buyer Decision Process, STP, the product layers, brand equity, elasticity, IMC and omnichannel. Practise writing argued full-prose answers (not lists), pre-tab your open-book notes for the mid-term, and rehearse the "name it, apply it, justify it" structure on past-style mini-cases.

Is the mid-term really open book?

Yes — you may bring the physical textbook and printed notes, but no electronic devices, and no referencing is required. Open book does not mean low preparation: 90 minutes for four 25-mark questions is tight, so the quiz rewards fast theory-to-application, not searching. Pre-tab your notes and aim to finish about 10 minutes early to review for skipped questions.

Is there much maths in GSBS6005?

No. It is a qualitative, framework-application course. Any quantitative content is limited to simple percentage reasoning (for example, discount-depth framing) and conceptual price-elasticity logic — there are no formal calculations, regressions or formulae to derive.

Is this study guide official or affiliated with the University of Newcastle?

No. AskSia is an independent study resource and is not affiliated with, endorsed by, or produced by the University of Newcastle. Always confirm assessment weights, dates and rules against your official Canvas course outline, as some weights in the public materials are listed as subject to confirmation.

Study strategy

How to study for the exam

Treat every topic as a tool you must be able to deploy, not just define. For each chapter, build a one-line "name it, define it, apply it" card and pair it with at least one real Australian brand example, because the exam reward is always application to a case in the phygital marketplace — never recall. Practise writing answers in full argued prose (the lecturer penalises bullet points and fact-rehashing), and for every claim cite both the framework and the case fact that supports it. Drill cross-topic synthesis (a consumer-behaviour case may need STP; a pricing case may need PLC, elasticity and positioning), pre-tab your notes for the open-book mid-term so you spend your 90 minutes arguing rather than searching, and rehearse the situational-analysis → SWOT → STP → 4 Ps "golden thread" that runs through both the group marketing plan and the final exam.

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