UNSW Sydney · FACULTY OF MARKETING

MARK5820 Events Management and Marketing

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9 Chapters25-page Bible
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The Complete Study & Assessment Guide · T2 2026

MARK5820 Overview

Events Management and Marketing
— A source-grounded MARK5820 guide to event purpose, event portfolio, strategic fit and the complete published assessment structure.
  • UNSW Business School, School of Marketing
  • Term 2, 2026
  • a postgraduate course
  • 6 Units of Credit
  • an events management and marketing course

MARK5820 develops event purpose, environmental scanning, concept and experience design, stakeholders, operations, promotion, sustainability, evaluation and legacy. It is taught within UNSW Business School, School of Marketing. It is a postgraduate course. It carries 6 Units of Credit.

  • Purpose governs design The event concept, audience, programme and evaluation should all serve a defined change or value proposition.
  • The experience is operational Arrival, queues, access, service, safety and exit are part of the marketed promise.
  • Sustainability needs evidence Claims require boundaries, procurement choices and post-event measures, not a green theme.
Why read this guide

What you get in the full MARK5820 Study & Assessment Guide

  1. 9 chapters, 25 pages — every assessed topic, week by week
  2. 12 original practice questions, each with a model answer
  3. 9 worked examples, solved the way MARK5820 marks
  4. 17 computed figures, redrawn from the course’s own numbers
  5. Before-you-submit checklist for the Final event-evaluation report (30%) — what markers reward, what costs marks

Free on this page: assessment table, chapter map, one worked example, key terms, FAQ. The rest is in the full study & assessment guide.

MARK5820 · UNSW Sydney
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by UNSW Sydney; the course code and name are used for identification only.
Assessment

How MARK5820 is assessed

ComponentWeightFormat
Team agreement and progress summary5%Group project control
Event proposal25%Group proposal
Lecture participation10%Individual participation
Three case discussions15%Individual case contribution
Project pitch10%Project communication
Two peer evaluations5%Peer contribution evidence
Final event-evaluation report30%Individual report

The current Course Outline assessment guide publishes team agreement/progress, proposal, participation, case discussion, pitch, peer-evaluation and final event-evaluation components totalling 100%.

Other students are asking · MARK5820

What other students are asking about MARK5820

Where can I find lecture notes or study guides for MARK5820 at UNSW?
The MARK5820 study guide in AskSia Library covers Events Management and Marketing in 9 chapters, with the assessment table, a chapter-by-chapter topic map, key terms and a worked example, free to read on this page.
Is there a final exam in MARK5820?
No final exam is listed in the offering this AskSia Library guide is built from; MARK5820 is assessed by Team agreement and progress summary 5%, Event proposal 25%, Lecture participation 10%, Three case discussions 15%, Project pitch 10%, Two peer evaluations 5%, Final event-evaluation report 30%.
What does MARK5820 cover on environmental scanning and the event concept?
In AskSia Library's MARK5820 guide, the Environmental Scanning and the Event Concept chapter explains environmental scan · event concept · scenario · turn external evidence into design implications and scenarios.
What does MARK5820 cover on stakeholders, governance and team accountability?
In AskSia Library's MARK5820 guide, the Stakeholders, Governance and Team Accountability chapter explains stakeholder · event governance · team agreement · map interests and convert authority, responsibility and conflict into governance.
What does MARK5820 cover on experience design, programming and servicescape?
In AskSia Library's MARK5820 guide, the Experience Design, Programming and Servicescape chapter explains event experience · servicescape · touchpoint · coordinate programme, place and service touchpoints around audience needs.
Weights, dates and every chapter are set out with their sources further down this page.
Current dates · verify in LMS

Current MARK5820 dates

DateItemControl
Term 2, 2026Confirmed UNSW offeringOfficial timetable lists MARK5820 in T2.
Week 11Final event-evaluation submission blockCurrent Course Outline pages control the exact submission time.

Dates are as published in the current course materials. Confirm exact deadlines and submission settings in the live LMS.

Contents · every chapter, one map

What MARK5820 covers

Build the course in three arcs: Event Purpose, Types and Strategic Fit establishes the frame, Event Marketing, Positioning and Channel Integration deepens it, and Evaluation, Outcomes and Event Legacy tests the complete method.

01

Event Purpose, Types and Strategic Fit

event purpose · event portfolio · strategic fit · distinguish event type from the purpose and outcome it must serve

Define event purpose

The course material gives this chapter a concrete anchor: The official overview begins with event purpose and impacts in tourism and sustainable business contexts.

  • Event purpose
  • Event portfolio
  • Strategic fit
  • Applying event purpose
  • Limits of event portfolio and strategic fit
In the full guide: 3 pages · 1 practice question · 2 figures
02

Environmental Scanning and the Event Concept

environmental scan · event concept · scenario · turn external evidence into design implications and scenarios

Define environmental scan

The course material gives this chapter a concrete anchor: Week 2 planning material and the scanning template connect context to concept development.

  • Environmental scan
  • Event concept
  • Scenario
  • Applying environmental scan
  • Limits of event concept and scenario
In the full guide: 2 pages · 1 practice question · 1 figure
03

Stakeholders, Governance and Team Accountability

stakeholder · event governance · team agreement · map interests and convert authority, responsibility and conflict into governance

Define stakeholder

The course material gives this chapter a concrete anchor: The 5% team-control task makes governance and project progress an assessed event-management skill.

  • Stakeholder
  • Event governance
  • Team agreement
  • Applying stakeholder
  • Limits of event governance and team agreement
In the full guide: 2 pages · 1 practice question · 2 figures
04

Experience Design, Programming and Servicescape

event experience · servicescape · touchpoint · coordinate programme, place and service touchpoints around audience needs

Define event experience

The course material gives this chapter a concrete anchor: Week 3 material develops event design after planning foundations.

  • Event experience
  • Servicescape
  • Touchpoint
  • Applying event experience
  • Limits of servicescape and touchpoint
In the full guide: 2 pages · 1 practice question · 1 figure
05

Event Marketing, Positioning and Channel Integration

event positioning · audience journey · integrated communication · connect target insight and position to content, channels and conversion evidence

Define event positioning

The course material gives this chapter a concrete anchor: The event-marketing workshop focuses on point-of-presence strategies and integrated communication.

  • Event positioning
  • Audience journey
  • Integrated communication
  • Applying event positioning
  • Limits of audience journey and integrated communication
In the full guide: 3 pages · 1 practice question · 2 figures
06

Operations, Capacity, Safety and Contingency

run sheet · capacity · contingency plan · translate the event concept into timed, owned and safe delivery

Define run sheet

The course material gives this chapter a concrete anchor: The schedule and Week 5 material move from concept into event delivery and marketing operation.

  • Run sheet
  • Capacity
  • Contingency plan
  • Applying run sheet
  • Limits of capacity and contingency plan
In the full guide: 2 pages · 1 practice question · 2 figures
07

Sustainable Events and Community Legitimacy

sustainable event · materiality · social licence · prioritise environmental and community effects through procurement, access and evidence

Define sustainable event

The course material gives this chapter a concrete anchor: Sustainable-event guidelines provide a dedicated environmental and social planning surface.

  • Sustainable event
  • Materiality
  • Social licence
  • Applying sustainable event
  • Limits of materiality and social licence
In the full guide: 3 pages · 1 practice question · 1 figure
08

Event Proposal, Pitch and Feasibility

event proposal · feasibility · project pitch · integrate evidence into a feasible proposal and pitch that anticipates challenge

Define event proposal

The course material gives this chapter a concrete anchor: The 25% proposal and 10% pitch have separate roles in the current Course Outline.

  • Event proposal
  • Feasibility
  • Project pitch
  • Applying event proposal
  • Limits of feasibility and project pitch
In the full guide: 2 pages · 1 practice question · 2 figures
09

Evaluation, Outcomes and Event Legacy

event evaluation · attribution · legacy · build an evaluation that joins participant evidence, operations, stakeholder effects and counterfactual reasoning

Define event evaluation

The course material gives this chapter a concrete anchor: Week 10 lecture and Week 11 submission material make evaluation and legacy the final individual task.

  • Event evaluation
  • Attribution
  • Legacy
  • Applying event evaluation
  • Limits of attribution and legacy
In the full guide: 3 pages · 1 practice question · 1 figure

It is positioned as an events management and marketing course.

Assessment distributes team planning, live participation and peer accountability before an individual 30% evaluation report.

Assessment in MARK5820 is distributed as follows: seven current Course Outline components: 5% team control, 25% proposal, 10% participation, 15% case discussions, 10% pitch, 5% peer evaluation and 30% final report

The operational assessment conditions matter here.

The course culminates in the 30% individual event-evaluation report.

What makes MARK5820 demanding is concrete: integrating participant experience, operations, stakeholder legitimacy, risk and marketing into one deliverable event rather than a collection of promotional ideas

The ordinary course pass standard applies across the seven published components; current Course Outline and Moodle instructions control operation.

For enrolment planning, Consult the current official enrolment and eligibility controls for this offering.

Build the course in three arcs: Event Purpose, Types and Strategic Fit establishes the frame, Event Marketing, Positioning and Channel Integration deepens it, and Evaluation, Outcomes and Event Legacy tests the complete method.

Worked example · free

Stress-test a community event proposal

Q [5 marks]. AskSia-authored practice. AskSia-authored practice. A waterfront food event targets 4,000 visitors, has one narrow public-transport exit, promises zero waste, and relies on six volunteer teams. Build a proposal audit. The step allocation is an independently authored practice structure, not an official marking scheme.
Figure.Figure. event proposal, feasibility and project pitch support a discipline-specific event plan.event proposalfeasibilityproject pitchevent plan
Figure. event proposal, feasibility and project pitch support a discipline-specific event plan.
  • 1Restate purpose, audiences and success criteria.
  • 1Map arrival, dwell and exit capacities.
  • 1Assign volunteer roles, escalation and contingencies.
  • 1Turn zero-waste language into procurement and measurement.
  • 1Define evaluation evidence and cancellation triggers.
The proposal needs timed attendance or additional egress, transport and crowd coordination, trained team leads and escalation, vendor procurement standards, weighed waste streams, accessibility checks, and explicit weather or capacity triggers. Attendance is only one outcome among safety, experience, community and environmental measures.
Sia tip — An event promise is credible only when operations and evaluation can carry it.
Glossary

Key terms

Event purpose
Defined change, experience or value an event is intended to create for named stakeholders. This chapter uses the concept when students distinguish event type from the purpose and outcome it must serve.
Event portfolio
Set of events coordinated to serve broader organisational or destination objectives. It helps explain the reasoning required to distinguish event type from the purpose and outcome it must serve.
Strategic fit
Alignment between event concept, organisational capability, audience need and wider goals. Its limit matters because a fashionable format cannot repair an unclear reason for staging the event.
Environmental scan
Structured review of political, economic, social, technological, environmental and legal conditions. This chapter uses the concept when students turn external evidence into design implications and scenarios.
Event concept
Coherent organising idea linking purpose, audience, programme, place and experience. It helps explain the reasoning required to turn external evidence into design implications and scenarios.
Scenario
Plausible configuration of uncertain conditions used to test a plan. Its limit matters because a PESTEL list has no planning value until each item changes a decision.
Stakeholder
Person or group affecting, affected by or holding a legitimate interest in an event. This chapter uses the concept when students map interests and convert authority, responsibility and conflict into governance.
Event governance
Decision rights, accountability and escalation through which the event is directed. It helps explain the reasoning required to map interests and convert authority, responsibility and conflict into governance.
Team agreement
Recorded expectations for roles, communication, contribution and conflict response. Its limit matters because visibility or sponsorship money does not define every stakeholder's legitimacy.
Event experience
Participant's unfolding cognitive, emotional, sensory and social encounter with the event. This chapter uses the concept when students coordinate programme, place and service touchpoints around audience needs.
Servicescape
Physical and sensory environment in which service and participation occur. It helps explain the reasoning required to coordinate programme, place and service touchpoints around audience needs.
Touchpoint
Specific interaction between participant and event before, during or after attendance. Its limit matters because a strong headline act cannot compensate for inaccessible arrival, unsafe waits or confusing information.
Event positioning
Distinct place an event aims to occupy for a target audience relative to alternatives. This chapter uses the concept when students connect target insight and position to content, channels and conversion evidence.
Audience journey
Stages through which a person becomes aware, considers, commits, attends and responds after an event. It helps explain the reasoning required to connect target insight and position to content, channels and conversion evidence.
FAQ

MARK5820 FAQ

Where is the hardest reasoning in Events Management and Marketing?

Integrating participant experience, operations, stakeholder legitimacy, risk and marketing into one deliverable event rather than a collection of promotional ideas. MARK5820 develops event purpose, environmental scanning, concept and experience design, stakeholders, operations, promotion, sustainability, evaluation and legacy.

How does assessment work in Events Management and Marketing?

Seven current Course Outline components: 5% team control, 25% proposal, 10% participation, 15% case discussions, 10% pitch, 5% peer evaluation and 30% final report. The course culminates in the 30% individual event-evaluation report.

What form does the final assessed task take in Events Management and Marketing?

The course culminates in the 30% individual event-evaluation report. Seven current Course Outline components: 5% team control, 25% proposal, 10% participation, 15% case discussions, 10% pitch, 5% peer evaluation and 30% final report.

Which pass conditions apply in Events Management and Marketing?

The ordinary course pass standard applies across the seven published components; current Course Outline and Moodle instructions control operation. Seven current Course Outline components: 5% team control, 25% proposal, 10% participation, 15% case discussions, 10% pitch, 5% peer evaluation and 30% final report.

Which teaching period does this Events Management and Marketing resource cover?

It is aligned to Term 2, 2026; confirm your enrolled class and timetable in the current institutional system. Confirmed UNSW offering: Term 2, 2026; Final event-evaluation submission block: Week 11.

What should a student check before enrolling in Events Management and Marketing?

Consult the current official enrolment and eligibility controls for this offering. This resource covers Term 2, 2026. MARK5820 develops event purpose, environmental scanning, concept and experience design, stakeholders, operations, promotion, sustainability, evaluation and legacy.

Chapter questions

Questions students ask in each MARK5820 chapter

Why is it important to distinguish event type from the purpose and outcome it must serve?
Distinguish event type from the purpose and outcome it must serve. The official overview begins with event purpose and impacts in tourism and sustainable business contexts. Chapter 01 · Event Purpose, Types and Strategic Fit
What must survive the move required to turn external evidence into design implications and scenarios?
Turn external evidence into design implications and scenarios. Week 2 planning material and the scanning template connect context to concept development. Structured review of political, economic, social, technological, environmental and legal conditions. This chapter uses the concept when students turn external evidence into design implications and scenarios. Chapter 02 · Environmental Scanning and the Event Concept
What belongs in the structure used to map interests and convert authority, responsibility and conflict into governance?
Map interests and convert authority, responsibility and conflict into governance. The 5% team-control task makes governance and project progress an assessed event-management skill. Person or group affecting, affected by or holding a legitimate interest in an event. This chapter uses the concept when students map interests and convert authority, responsibility and conflict into governance. Chapter 03 · Stakeholders, Governance and Team Accountability
What must be brought together to coordinate programme, place and service touchpoints around audience needs?
Coordinate programme, place and service touchpoints around audience needs. Week 3 material develops event design after planning foundations. Participant's unfolding cognitive, emotional, sensory and social encounter with the event. This chapter uses the concept when students coordinate programme, place and service touchpoints around audience needs. Chapter 04 · Experience Design, Programming and Servicescape
Which links need evidence when students connect target insight and position to content, channels and conversion evidence?
Connect target insight and position to content, channels and conversion evidence. The event-marketing workshop focuses on point-of-presence strategies and integrated communication. Distinct place an event aims to occupy for a target audience relative to alternatives. This chapter uses the concept when students connect target insight and position to content, channels and conversion evidence. Chapter 05 · Event Marketing, Positioning and Channel Integration
What must survive the move required to translate the event concept into timed, owned and safe delivery?
Translate the event concept into timed, owned and safe delivery. The schedule and Week 5 material move from concept into event delivery and marketing operation. Time-ordered operational record of activities, owners, cues and dependencies. This chapter uses the concept when students translate the event concept into timed, owned and safe delivery. Chapter 06 · Operations, Capacity, Safety and Contingency
Which criteria should govern an attempt to prioritise environmental and community effects through procurement, access and evidence?
Prioritise environmental and community effects through procurement, access and evidence. Sustainable-event guidelines provide a dedicated environmental and social planning surface. Event designed and governed to reduce environmental harm while supporting durable social and economic value. This chapter uses the concept when students prioritise environmental and community effects through procurement, access and evidence. Chapter 07 · Sustainable Events and Community Legitimacy
What must be brought together to integrate evidence into a feasible proposal and pitch that anticipates challenge?
Integrate evidence into a feasible proposal and pitch that anticipates challenge. The 25% proposal and 10% pitch have separate roles in the current Course Outline. Integrated case for purpose, audience, design, delivery, resources, risk and evaluation. This chapter uses the concept when students integrate evidence into a feasible proposal and pitch that anticipates challenge. Chapter 08 · Event Proposal, Pitch and Feasibility
Which constraints shape the work needed to build an evaluation that joins participant evidence, operations, stakeholder effects and counterfactual reasoning?
Build an evaluation that joins participant evidence, operations, stakeholder effects and counterfactual reasoning. Week 10 lecture and Week 11 submission material make evaluation and legacy the final individual task. Chapter 09 · Evaluation, Outcomes and Event Legacy
Study strategy

How to prepare for the assessments

Retrieve the course map, practise the recurring method—define event purpose, stakeholders and environment, translate insight into experience, operations and marketing choices, allocate delivery risk, then evaluate outcomes and legacy against evidence rather than attendance alone—on changed scenarios, and verify every operational assessment detail in the live institutional system.

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