University of Queensland · S2 2026 · FACULTY OF MANAGEMENT

MGTS7608 Business and Society

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The Complete Exam Bible · S2 2026

MGTS7608 Overview

Business and Society
— map the stakeholders, test the ethics, then make the recommendation operational
  • Postgraduate management course
  • Semester 2, 2026
  • Final exam component

Business and Society examines what responsible management requires when organisational decisions affect owners, employees, customers, communities, government and the environment. The Semester 2 sequence begins with stakeholder theory and the practical problem of deciding whose interests require attention.

  • Assessment spine Case presentation, individual analysis and final exam all reward applied stakeholder reasoning.
  • Core method Map interests and influence before selecting an ethical or management response.
  • Best revision move Practise recommendations that name an actor, operating change and review evidence.
Why read this guide

What you get in the full MGTS7608 Exam Bible

  1. 11 chapters, 48 pages — every examinable topic, week by week
  2. 31 original practice questions, each with a model answer in the Assessment 3 format
  3. 11 worked examples, solved the way MGTS7608 marks
  4. 12 computed figures, redrawn from the course’s own numbers
  5. Exam-morning plan for the Assessment 3 (50%) — what to revise last, where marks are lost

Free on this page: assessment table, chapter map, one worked example, key terms, FAQ. The rest is in the full exam bible.

MGTS7608 · University of Queensland
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by University of Queensland; the course code and name are used for identification only.
Assessment

How MGTS7608 is assessed

ComponentWeightFormat
Assessment 1: Case study presentation25%Weeks 4 to 12 in tutorials; group oral presentation, 10 minutes including questions
Assessment 2: Individual stakeholder and ethics analysis25%Due 30 October 2026 at 1:00 pm; individual written analysis, 2,000 words plus an AI-use reflection
Assessment 3: Final exam50%University examination period; confirm the exact date, format and permitted materials on Blackboard

The three published weights total 100%. The captured materials do not state a hurdle or the final exam format, duration, aids or exact date.

Presentation 25%Analysis 25%Final exam 50%coursework 50%examination 50%
Other students are asking · MGTS7608

What other students are asking about MGTS7608

Where can I find lecture notes or study guides for MGTS7608 at UQ?
The MGTS7608 study guide in AskSia Library covers Business and Society in 11 chapters, with the assessment table, a chapter-by-chapter topic map, key terms and a worked example, free to read on this page.
Is there a final exam in MGTS7608, and how much is it worth?
Yes. In the offering this AskSia Library guide is built from, Assessment 3: Final exam carries 50% of the MGTS7608 mark; the full split is Assessment 1: Case study presentation 25%, Assessment 2: Individual stakeholder and ethics analysis 25%, Assessment 3: Final exam 50%.
What does MGTS7608 cover on public issues and stakeholder engagement?
In AskSia Library's MGTS7608 guide, the Public Issues and Stakeholder Engagement chapter explains expectation gaps, environmental scanning, materiality, dialogue and issue management.
What does MGTS7608 cover on corporate responsibility and citizenship?
In AskSia Library's MGTS7608 guide, the Corporate Responsibility and Citizenship chapter explains cSR arguments, corporate citizenship, operational responsibility and the SDGs.
What does MGTS7608 cover on ethics and ethical reasoning?
In AskSia Library's MGTS7608 guide, the Ethics and Ethical Reasoning chapter explains virtue, utility, rights, justice, legal boundaries and ethical safeguards.
Weights, dates and every chapter are set out with their sources further down this page.
Current dates · verify in LMS

Current MGTS7608 dates

DateItemControl
30 Oct 2026, 1:00 pmIndividual stakeholder and ethics analysisPublished submission deadline
7 to 21 Nov 2026University examination periodThe exact final exam date is not stated in the captured course materials

The Semester 2, 2026 course materials publish these dates. Confirm the exact final exam date and conditions in Blackboard.

Contents · every chapter, one map

What MGTS7608 covers

Eleven teaching modules form one decision toolkit for analysing business responsibilities, stakeholder tensions and credible organisational responses.

01

Stakeholders and Corporate Purpose

stakeholder theory, power, interests, salience, coalitions and boundary spanning

Stakeholder analysis asks who affects or experiences a corporate decision, what each group wants, which forms of power they can use, and how urgency or coalitions change managerial attention.

  • Shareholder and stakeholder views
  • Market and non-market stakeholders
  • Interests and power sources
  • Power, legitimacy and urgency
  • Stakeholder coalitions
  • Boundary-spanning roles
In the full guide: 4 pages · 2 practice questions · 1 figure
02

Public Issues and Stakeholder Engagement

expectation gaps, environmental scanning, materiality, dialogue and issue management

Public issues emerge when stakeholder expectations and organisational performance diverge. Managers scan for signals, interpret materiality, prioritise the issue, engage relevant stakeholders, implement a response and evaluate whether the gap closes.

  • Expectation-performance gaps
  • Environmental scanning
  • Stakeholder materiality
  • Issue prioritisation
  • Engagement and dialogue
  • Networks and evaluation
In the full guide: 3 pages · 2 practice questions · 1 figure
03

Corporate Responsibility and Citizenship

CSR arguments, corporate citizenship, operational responsibility and the SDGs

Corporate responsibility examines how firms use power and balance economic, legal, social and ethical obligations.

  • Corporate power and responsibility
  • Arguments for and against CSR
  • Corporate citizenship maturity
  • Operational responsibility
  • Corporate giving
  • Sustainable Development Goals
In the full guide: 4 pages · 2 practice questions · 1 figure
04

Ethics and Ethical Reasoning

virtue, utility, rights, justice, legal boundaries and ethical safeguards

Ethical reasoning tests business decisions through character, consequences, rights and fairness. Virtue ethics, utilitarianism, rights and justice use different determining factors and carry different limitations.

  • Ethics and business ethics
  • Law and ethical judgment
  • Virtue ethics
  • Utilitarian reasoning
  • Rights and justice
  • Ethical safeguards
In the full guide: 3 pages · 2 practice questions · 1 figure
05

Business and Government Relations

public policy, regulation, political strategies, legitimacy and accountability

Public policy sets broad government purposes, while regulation uses rules, incentives and penalties to shape conduct.

  • Public policy purposes
  • Economic and social policy
  • Economic regulation
  • Social regulation
  • Regulatory costs and benefits
  • Corporate political strategies
In the full guide: 4 pages · 2 practice questions · 1 figure
06

Managing for Sustainability

people, planet, profit, operational levers, regulation and long-term value

Sustainability combines long-term economic viability, environmental responsibility and social wellbeing.

  • Long-term value creation
  • People, planet and profit
  • Operational sustainability
  • Supply-chain responsibility
  • Environmental regulation
  • Competitiveness and resilience
In the full guide: 3 pages · 2 practice questions · 1 figure
07

Shareholder Rights and Governance

ownership rights, activism, board oversight, independence and disclosure

Corporate governance connects ownership rights to board oversight and managerial accountability. Shareholders can vote, invest according to social criteria or use activism to influence company conduct.

  • Shareholder rights
  • Social investment
  • Shareholder activism
  • Corporate governance
  • Board independence
  • Board evaluation and disclosure
In the full guide: 4 pages · 2 practice questions · 1 figure
08

Consumer Protection and Privacy

consumer rights, advocacy, guarantees, remedies, privacy and process repair

Consumer protection combines rights, advocacy, government rules, court remedies, guarantees, complaint systems and responsible business action. Online privacy adds questions about data collection, consent, security and control.

  • Consumer rights
  • Consumer advocacy
  • Government protection
  • Courts and guarantees
  • Online privacy
  • Remedy and process repair
In the full guide: 3 pages · 2 practice questions · 1 figure
09

Managing Workforce Diversity

diversity dimensions, EEO, affirmative action, inclusion and advancement

Workforce diversity includes demographic, experiential and cognitive differences. Inclusion determines whether those differences can influence decisions and opportunity.

  • Workforce diversity dimensions
  • Glass ceiling and ageism
  • Equal employment opportunity
  • Affirmative action
  • Diversity management
  • Inclusive recruitment and advancement
In the full guide: 3 pages · 2 practice questions · 1 figure
10

Business and Community Relations

interdependence, corporate giving, local voice, partnerships and commitments

Businesses and communities exchange resources, knowledge, legitimacy and impacts. Community relations identifies distinct local groups, keeps dialogue open, coordinates internal responses and tracks commitments over time.

  • Business-community interdependence
  • Community stakeholder mapping
  • Community-relations management
  • Corporate giving
  • Long-term partnerships
  • Commitment tracking
In the full guide: 4 pages · 2 practice questions · 1 figure
11

Corporate Reputation and the Public

expectation gaps, brand promises, media influence, crisis repair and trust

Corporate reputation forms through stakeholder judgments about performance over time. A performance-expectations gap appears when conduct falls below what people consider acceptable.

  • Organisational reputation
  • Stakeholder expectations
  • Performance-expectations gaps
  • Brand management
  • Media influence
  • Crisis repair and communication
In the full guide: 3 pages · 2 practice questions · 1 figure

It then moves through public issues, corporate social responsibility, ethical reasoning, business and government relations, sustainability, shareholder rights and corporate governance, consumer protection, workforce diversity, community relations and corporate reputation.

The course is assessed through a case study presentation, an individual stakeholder and ethics analysis, and a final exam.

Across those components, the transferable skill is disciplined case analysis.

You identify the organisational decision, separate facts from assumptions, map stakeholder interests and influence, select the framework that actually answers the question, evaluate competing duties and consequences, and finish with a recommendation that names an actor, an operating mechanism and evidence for review.

This guide is organised around that method.

Each chapter opens with a visual relationship, works a new case and closes with answered practice. The scenarios are original, so they teach the analytical move without copying assessed questions or lecturer-authored case prompts. The final exam is worth half the course grade, but the captured materials do not publish its duration, question types, permitted materials or exact date.

Use the content revision here, then confirm those operational details on Blackboard when the teaching team releases them.

The most valuable habit is causal precision. Do not recommend communication when the problem is unsafe performance. Do not recommend philanthropy when the company must reform its own operations. Do not call for inclusion without locating the decision point that excludes people.

Strong management analysis explains why the proposed action changes the diagnosed cause and how affected stakeholders can judge whether it worked.

Worked example · free

Ranking stakeholders before a store-closure decision

Q [6 marks]. A regional grocery chain is considering closing its only store in a small town after sustained weak performance. Build a stakeholder-based recommendation. The mark allocation shown is not an official university assessment scheme.
The overlapping circles show why attention intensifies when a stakeholder claim combines power, legitimacy and urgency rather than relying on only one attributeThe overlapping circles show why attention intensifies when a stakeholder claim combines power, legitimacy and urgency rather than relying on only one attribute.PowerLegitimacyUrgencySalient
The overlapping circles show why attention intensifies when a stakeholder claim combines power, legitimacy and urgency rather than relying on only one attribute.
  • +1Frame the decision. Ask whether closure is the only viable response and separate performance evidence from assumptions.
  • +1Map interests. Owners need viability; employees face job loss; customers may lose access; council and suppliers can shape alternatives.
  • +1Assess salience. Explain power, legitimacy, urgency and any coalition that changes influence.
  • +1Generate an alternative. Test reduced hours, delivery, supplier terms or shared support before assuming immediate closure.
  • +1Set evidence. Review contribution, demand, staffing effects and community access during a time-limited trial.
  • +1Recommend responsibly. Keep a transition plan if the trial fails and explain how affected groups will be informed.
Use a time-limited operating trial before closure, with explicit financial and access measures. This respects owner viability while treating employee and community dependence as genuine stakeholder interests. If the trial fails, implement a transparent transition plan rather than presenting closure as a decision with no alternatives.
Sia tip — Write the source of power beside every stakeholder you call important. A name without an interest, influence route or time-sensitive claim does not earn the ranking.
Glossary

Key terms

Stakeholder
A person or group that affects, or is affected by, an organisation's decisions, policies or operations.
Stakeholder salience
The importance managers assign to claims through power, legitimacy and urgency.
Boundary spanning
Work that carries information and expectations between an organisation and external stakeholders.
Public issue
A contested matter created by a gap between stakeholder expectations and organisational performance.
Corporate citizenship
The degree to which social and ethical responsibility is embedded in organisational strategy and practice.
Virtue ethics
An ethical method that asks what decision expresses good character and moral virtues.
Utilitarianism
An ethical method that judges action by its overall balance of benefits and harms.
Corporate governance
The policies, practices and processes through which a corporation is directed, controlled and held accountable.
Consumer remedy
An action that restores or protects a consumer after a product, service, information or privacy failure.
Diversity management
The management of employee differences and similarities so people can contribute and develop fairly.
Community relations
The ongoing management of interdependence between a business and communities affected by its activity.
Reputation gap
The distance between what stakeholders expect and the performance they observe from an organisation.
FAQ

MGTS7608 FAQ

How is the course assessed?

The published structure is a 25% group case study presentation, a 25% individual stakeholder and ethics analysis, and a 50% final exam. The presentation runs in tutorials across Weeks 4 to 12. The individual analysis is due on 30 October 2026 at 1:00 pm. Confirm live submission settings and final exam logistics on Blackboard.

What is known about the final exam?

The course materials identify Assessment 3 as a final exam worth 50% and place it in the University examination period. The captured files do not publish the exact date, duration, question types or permitted materials. Module 13 says the tutorial will provide guidance on exam structure and content, so use that current guidance when it becomes available.

What makes stakeholder analysis strong?

A strong analysis goes beyond naming groups. It explains each stakeholder's interest, source of power, legitimacy and urgency, considers coalitions, and shows how those features affect the decision. The recommendation should address the diagnosed tension and state how the organisation will review whether its response worked.

How should ethical theories be compared?

Use each theory as a different question. Virtue ethics examines character, utilitarianism compares consequences, rights protects entitlements, and justice tests fair distribution. Show where the lenses agree and disagree, acknowledge a limitation, then select an action with safeguards. A list of definitions without application does not resolve the case.

What do the case recommendations need?

Recommendations should be evidence-based, feasible and tied to the cause identified in the analysis. Name the responsible actor, the operating change, the stakeholders affected and the information used for review. Communication is useful when it explains verified action, but it should not replace safety, remedy, governance or process repair.

How difficult is the course?

The published assessment facts show a broad conceptual course with half the grade in the final exam and the other half in presentation and written analysis. The demanding move is applying several frameworks to unfamiliar organisational decisions while keeping stakeholder evidence and recommendations connected.

No pass-rate or difficulty rating is published in the captured materials, so prepare through repeated case analysis rather than relying on a rating.

Chapter questions

Questions students ask in each MGTS7608 chapter

How is a stakeholder different from a shareholder?
A shareholder owns shares and is one kind of stakeholder. Stakeholders also include employees, customers, suppliers, government and communities that affect or experience the firm's activity. Shareholder theory gives owner interests priority, while stakeholder theory asks the firm to create value across several relationships. Chapter 01 · Stakeholders and Corporate Purpose
How does a public issue begin?
A public issue begins when stakeholders expect conduct that differs from what an organisation delivers. The gap may be visible through complaints, regulation, advocacy, research or employee reports. Managers then test significance and stakeholder influence before deciding how urgently to respond. Chapter 02 · Public Issues and Stakeholder Engagement
Is philanthropy the same as CSR?
Philanthropy can be part of corporate responsibility, but it does not automatically address impacts created by the business. If purchasing, labour or environmental practices cause harm, responsible management begins with operational reform. Giving can complement that work when it matches stakeholder needs. Chapter 03 · Corporate Responsibility and Citizenship
Why is law not the same as ethics?
Law establishes enforceable minimum standards, while ethical judgment may require more. Conduct can comply with a rule yet still create avoidable harm, violate trust or distribute burdens unfairly. Ethical analysis explains those additional responsibilities without inventing a legal conclusion. Chapter 04 · Ethics and Ethical Reasoning
How is public policy different from regulation?
Public policy states the broad purpose, goals and direction of government action. Regulation is one instrument for implementing that purpose through rules and standards. A policy analysis should identify the problem government is addressing before judging whether a particular regulatory design is proportionate. Chapter 05 · Business and Government Relations
What does the triple bottom line cover?
It covers people, planet and profit. People includes employees and communities, planet covers environmental impacts and resource use, and profit concerns economic viability and long-term competitiveness. Strong analysis also explains how the dimensions interact instead of treating them as independent boxes. Chapter 06 · Managing for Sustainability
What is corporate governance for?
Governance directs and controls the corporation through board oversight, policies, information and accountability. It links shareholder ownership to management without making shareholders day-to-day operators. Good governance also considers the information and stakeholder expectations needed for responsible long-term judgment. Chapter 07 · Shareholder Rights and Governance
Which institutions protect consumers?
Protection can involve businesses, consumer organisations, government agencies, courts and industry bodies. Each acts at a different point. Internal complaint systems and responsible design can prevent or repair harm, while regulators and courts establish and enforce formal protections. Chapter 08 · Consumer Protection and Privacy
What dimensions of diversity does the course use?
The course separates demographic, experiential and cognitive diversity. These concern who people are, what they have learned and experienced, and how they think or solve problems. Managers should not infer one dimension from another or assume representation automatically produces influence. Chapter 09 · Managing Workforce Diversity
Why do businesses respond to community needs?
Businesses depend on communities for employees, infrastructure, knowledge, customers and legitimacy, while communities can receive value or bear disruption from corporate activity. Responding can support wellbeing and organisational stability, but the relationship should be reciprocal rather than a transaction that purchases approval. Chapter 10 · Business and Community Relations
What creates a reputation gap?
A gap appears when organisational performance falls below stakeholder expectations. Expectations may come from promises, rights, industry norms or changing social standards. The gap should be diagnosed through operating evidence and stakeholder experience before management focuses on messaging. Chapter 11 · Corporate Reputation and the Public
Study strategy

How to study for the exam

Build revision around decisions rather than isolated definitions. For each chapter, write the cue that selects its framework, the stakeholders it helps you see, one limitation and the organisational lever that turns analysis into action.

Then close the book and explain the distinction pairs aloud: shareholder versus stakeholder, policy versus regulation, law versus ethics, EEO versus diversity management, consumer remedy versus process repair, and communication versus reputation recovery.

Practise original cases using one consistent spine: frame the decision, separate evidence from assumptions, map interests and influence, apply the theory, test ethical tension, recommend a specific action and name review evidence. Keep an error ledger. Record every unsupported ranking, every theory label that did no analytical work and every recommendation that failed to change the diagnosed cause.

The final exam is worth 50%, but its exact format and conditions are not captured here. Confirm those details through the live course guidance, then adapt timing and answer length without changing the reasoning method.

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