University of Technology Sydney · FACULTY OF MARKETING

24761 Chap.5 Choosing the Right Data Visualisation

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Chapter 5 of 11 · 24761

Choosing the Right Data Visualisation

Why charts work

The Week 4 lecture names two routes for processing information, systematic and heuristic, and argues that charts help because visuals are easier to understand than numbers or text, simple to share and quicker to draw conclusions from.

Three questions, four purposes

Before choosing a chart, ask what type of data you hold, how many variables must be shown and what one message the reader should take away.

The lecture then sorts charts by purpose: comparison, relationship, composition and distribution.

Reading beyond the basics

The chapter audits a festival analyst’s four draft charts, draws a spend histogram to read its centre and tail, and covers the lecture’s other charts, from word clouds and radar charts to bubble charts and perceptual maps, with the mistakes each invites.

These choices feed both the first report, where you read charts inside sources, and the poster, where you build your own. Each chart choice is justified from the data, never from appearance.

In this chapter

What this chapter covers

  • 01

    Systematic and heuristic processing of visual information

  • 02

    Three questions to ask before choosing a chart

  • 03

    Comparison, relationship, composition and distribution

  • 04

    Reading a histogram: mode, median and tail

  • 05

    Word clouds, radar charts, bubble charts and perceptual maps

  • 06

    When a chart choice distorts the message

Worked example · free

Read the festival spend histogram

Q [3 marks]. AskSia practice item with its own study weighting; the marks shown are not an official University mark allocation. A music festival surveys 1,000 attendees and groups their on-site spend into bands: up to $25 (140 people), $25 to $50 (380), $50 to $75 (290), $75 to $100 (120) and over $100 (70). From the histogram, find the modal band and the band holding the median, and describe the shape.
The festival spend histogram for 1,000 attendees.The festival spend histogram for 1,000 attendees. Each bar is a dollar band and its height is the number of attendees in it, so the tallest bar at $25 to $50 is the mode, the running total passes 500 in the same band, and the long tail to the right shows a minority of heavy spenders.0200400$0-25$25-50$50-75$75-100$100+Spend per attendeeAttendeesmode and median
The festival spend histogram for 1,000 attendees. Each bar is a dollar band and its height is the number of attendees in it, so the tallest bar at $25 to $50 is the mode, the running total passes 500 in the same band, and the long tail to the right shows a minority of heavy spenders.
  • 1The tallest bar is $25 to $50 with 380 attendees, so that is the modal band.
  • 1Counting up, 140 attendees sit in the first band and 140 + 380 = 520 by the end of the second, so the 500th and 501st attendees, and therefore the median, fall in the $25 to $50 band.
  • 1Counts fall away to 290, 120 and 70 as spend rises, so the distribution has a long right tail: most people spend modestly and a small group spends heavily.
Mode and median both sit in the $25 to $50 band, and the histogram is skewed to the right by a minority spending over $75.
Sia tip — Find the median band by adding counts from the left until the running total passes half the sample; never pick the middle bar by position.
Glossary

Key terms

Bar Chart
Separate bars whose lengths compare a value across categories such as brands, segments or channels.
Histogram
Touching bars that count how many observations fall into each band of a numerical variable, revealing its shape and skew.
Box Plot
Built from five statistics, the minimum, quartiles, median and maximum, it compares spread and flags outliers across groups.
Bubble Chart
Essentially a scatter plot in which the size of each bubble carries a third variable.
Radar Chart
Spokes radiating from a centre, each one a measure on the same scale, so profiles across several attributes can be compared.
FAQ

Choosing the Right Data Visualisation FAQ

How do I choose the right chart for marketing data?

Start with three questions from the Week 4 lecture: what type of data you have, how many variables you need to show, and what you want the reader to understand. Then match the purpose: bars or lines to compare, scatter or bubble charts for relationships, pies for parts of a whole, histograms or box plots for spread.

When should I use a pie chart?

Only when the slices are parts of one whole that adds to 100%, such as the share of tickets sold by tier. If the values do not add to a total, or there are many small categories, a bar chart sorted from largest to smallest is easier to read and harder to misjudge.

What is the difference between a histogram and a bar chart?

A bar chart compares separate categories, so its bars stand apart and could be reordered. A histogram groups a continuous measure such as spend or time into consecutive bands, so the bars touch and their order is fixed; its job is to show how values are distributed.

Does a big word in a word cloud mean customers liked it?

No. Size reflects how often a word appears in the text, not the feeling behind it, so a large word can come from mostly negative comments. Pair a word cloud with a reading of the comments or a sentiment count before you draw any conclusion about attitudes.

Which chart shows whether two things are related?

A scatter plot, with one numerical variable on each axis and one point per case. If you need a third variable, a bubble chart adds it as bubble size. Either chart can show that measures move together, but neither proves that one causes the other.

Study strategy

Assessment move

Take three charts from an industry report or news article you might cite and, for each, write the data type, the number of variables and the purpose it serves. Decide whether the chart matches that purpose and redraw any that do not. Then practise building the four core types yourself in Excel or a similar tool from a small invented dataset, because the lecture argues that making charts is what teaches you to read them.

Finish by writing one-sentence chart titles that state the point, a habit you will need for the poster. Keep the redrawn charts; they are rehearsal for the poster. Review your notes weekly.

Working through Choosing the Right Data Visualisation in 24761? Sia is AskSia’s AI Marketing tutor — ask any 24761 Choosing the Right Data Visualisation question and get a clear, step-by-step explanation grounded in how 24761 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

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