City University of Hong Kong · FACULTY OF MARKETING

MKT5610 Chap.9 Pricing Strategy and Competitive Price Dynamics

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Chapter 9 of 13 · MKT5610

Pricing Strategy and Competitive Price Dynamics

A price problem is usually not a price problem

The course reading opens with that warning rather than with a method. A price carries everything else about the product with it: what it does well and badly, what buyers believe it is worth, where it stands against rivals, and how much weight its distribution has. It should never be looked at on its own. That is why the topic sits after positioning.

A price is a claim about where you sit, and it can only be set once you know what the claim is meant to be.

Three properties that make price both powerful and dangerous

It determines the sacrifice a buyer weighs directly against perceived value, and sales are reported to respond to a percentage change in price between ten and twenty times as strongly as to the same change in advertising spend.

It can be changed quickly, unlike product or distribution. And its effect appears quickly.

The same three properties let competitors react as fast, which is why a price move without a cost advantage reduces profit across an industry without changing anyone's position.

The profit curve is flat at the top and steep at the sides

An optimal price always exists; the curve around it is relatively flat, so precision is not worth buying; the further from the optimum you are the steeper the fall; and a price set too low sacrifices profit exactly as a price set too high does.

The fourth property is the one most often disbelieved, because managers think in unit margins rather than in the trade between margin and volume.

In this chapter

What this chapter covers

  • 01

    Price elasticity against advertising elasticity, and what follows

  • 02

    Four properties of the profit-price curve and the practice each overturns

  • 03

    Expert judgement, and the procedure that makes it more than opinion

  • 04

    Why asking buyers directly produces an unrealistically price-conscious answer

  • 05

    Conjoint measurement and perceived value expressed in price terms

  • 06

    Observing behaviour, through experiment and through historical records

  • 07

    Skimming and penetration, and what shortening life cycles have changed

  • 08

    Three incumbent responses to an entrant, and why the proactive cut wins

  • 09

    Nonlinear pricing and price bundling as structural rather than promotional

Worked example · free

Pick a price and name what would change it

Q [8 marks]. AskSia-authored practice. A campus repair service prices a screen replacement at HK$600 with a variable cost of HK$380 and sells 300 a year. A technician wants HK$520 to fill quiet weeks; the owner wants HK$700 because the service is faster than the mall shops. Survey volumes are 420 at HK$520, 300 at HK$600 and 210 at HK$700. Choose a price and say what the answer depends on. The marks shown are an AskSia study allocation and are not the University's marking scheme.
  • 3Compute contribution at each of the three prices.
  • 2State the ranking and describe the shape it reveals.
  • 3Name the estimate the decision is most sensitive to.
At HK$520, 420 units at HK$140 give HK$58,800. At HK$600, 300 at HK$220 give HK$66,000. At HK$700, 210 at HK$320 give HK$67,200. The highest price wins narrowly, the current price is close behind, and the technician's proposal is clearly worst despite selling forty per cent more units. The shape is the general one: flat near the peak, steep away from it. The decision is most sensitive to the volume estimate at HK$700, which only has to be wrong by about twenty-five units for HK$600 to win.
Sia tip — Do not chase the exact optimum; the data cannot locate it and the curve is flat there anyway. Establish which band you are in and make sure you are not on the falling side, which is a far cheaper analysis and the one that actually changes profit.
Glossary

Key terms

Price Elasticity
The responsiveness of sales to a percentage change in price. Sales are reported to respond to it between ten and twenty times as strongly as to the same percentage change in advertising spend, which is the arithmetic behind price being the most powerful instrument.
Optimal Price Range
The band around the profit-maximising price within which profit barely varies. Its existence is why searching for a precise figure wastes effort while getting the magnitude right does not.
Conjoint Measurement
A method deriving the value of product attributes from choices between whole profiles that include a price, rather than from direct questions about price. Its output is perceived value expressed in money.
Preference Contribution
A numerical value allowing attributes to be compared, from which percentage importance weights summing to one hundred are derived. A computed vector of these occasionally inverts a management prior.
Skimming
Launching close to or above the short-term profit-maximising price and reducing it across the life cycle. It requires superior value the buyer can see before purchase.
Penetration
Launching at a considerably lower price to build volume and position quickly and, where experience effects are strong, to drive costs down. It remains the choice for undifferentiated products and unknown entrants.
Proactive Price Cut
Reducing price before a competitor enters rather than after losing share. Simulation favours it as the best compromise between short-term and long-term profit, and it avoids customers feeling cheated.
Harvesting
Holding a high price and accepting share erosion. It is profitable when a company intends to leave a market or has a successor product close behind, because a loyal base keeps an old product alive.
Nonlinear Pricing
Charging differently for each unit, through quantity discounts, multi-buy offers, block tariffs or frequent-flyer schemes. It separates heavy from light buyers without asking them which they are.
Price Bundling
Selling several products at one combined price, so buyers with opposite valuations of the components can both be served at a price each finds acceptable.
FAQ

Pricing Strategy and Competitive Price Dynamics FAQ

Why is asking customers what they would pay a bad way to set a price?

Because a price considered on its own makes people far more price-focused than they are in a real purchase, where they weigh what the price buys against what the product offers. The question changes the thing it is trying to measure.

A choice-based approach that embeds price inside whole product profiles preserves the trade-off, and the value of each attribute is then derived from the pattern of choices rather than stated directly.

What does a conjoint study actually give me that I could use?

Quantitative measures of perceived value expressed in price terms. That lets you answer questions that are otherwise unanswerable: what a brand is worth in money, what a technical feature or a faster delivery is worth, and what happens to share if a price or a feature moves.

The caution attached is that design and interpretation flaws are frequent, profiles should be highly realistic, and numerical attributes must stay within realistic levels and intervals.

Should I use skimming or penetration for a new product?

Neither is a default. Penetration remains the choice for products that are not differentiated and for an unknown company entering a new market, because in both cases there is no basis on which a buyer would accept a premium. Skimming rests on superior value the buyer can verify, and shortening life cycles have pushed it to be more pronounced than tradition suggested in order to shorten the payoff period.

Choose on whether the value exists and is visible.

A competitor is about to enter. What are my options?

Three. Cut before they enter, cut after entry once you have lost some share, or hold the price and accept erosion. Simulation across many cases favours cutting first as the best compromise between short-term and long-term profit, and it also avoids customers feeling cheated by a reduction that arrives only under competitive pressure. The difficulty is organisational: nobody enjoys cutting a price while business is still good.

Study strategy

Assessment move

Take one product you sell or plan to sell and write three prices with an honest volume estimate against each, then compute contribution at all three. The exercise takes ten minutes and it usually shows that the price being argued about is inside the flat region while the price nobody proposed is on the falling side. Then name which volume estimate the answer turns on.

Working through Pricing Strategy and Competitive Price Dynamics in MKT5610? Sia is AskSia’s AI Marketing tutor — ask any MKT5610 Pricing Strategy and Competitive Price Dynamics question and get a clear, step-by-step explanation grounded in how MKT5610 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

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