Is AskSia safe and legit?

It's a fair question to ask before you trust an app with your coursework, so here's an honest answer. Yes — AskSia is a real, established study product, your materials are private and never used to train AI, and a real person is one email away if you ever need one. Here's the full picture so you can decide for yourself.

AskSia is an established study product

AskSia isn't a fly-by-night app. It's used by 2M+ students across 2,000+ universities as their study companion — for the web app, the mobile app, the Chrome extension, the desktop agent, WordJump, and the Library. One account and one subscription unlock all of it. This is a product students rely on day to day, not a one-off tool.

We never train AI on your materials

This is a firm commitment: AskSia never trains AI on your materials. Your files, chats, notes, and study progress are used for exactly one purpose — helping you study. They aren't fed into model training, and they don't become anyone else's study content. And you stay in control: you can cancel anytime and delete your account and your data anytime. When you're ready, Delete my account walks you through it, and What data does AskSia store? lays out exactly what's kept and why.

The Chrome extension is read-only and never sees your password

The Chrome extension brings your LMS course content into AskSia in one click, and it's built to be safe:

• It's read-only — it walks your Modules, Files, Assignments, Pages, and Syllabus, and never writes anything back to your LMS.
• It uses your existing login session — the one you're already signed in with — so it never sees or asks for your password.
• A sync takes about 15–45 seconds per course, and everything lands in your own AskSia Library.

In other words, it reads what you already have access to and brings it over — nothing more.

On accuracy: AI can be wrong, so every answer is cited

Here's the honest part: like any AI, Sia can occasionally get something wrong. That's exactly why every answer is cited back to your source — down to the page in a PDF, the slide in a deck, or the timestamp in a recording. You can jump straight to where a fact came from and check it yourself. The whole idea is answers from your syllabus, not the internet — and citations you can verify, not claims you have to take on faith.

How billing works, so there are no surprises

Billing is plain and predictable. Paid plans auto-renew so your access doesn't lapse mid-semester, and you can cancel anytime — you cancel where you subscribed (on the web, through Apple, or through Google Play), and you keep access through the end of the period you've already paid for. How to cancel your subscription has the exact steps for each one. For current prices and what's in each plan, see the pricing page — no surprises, nothing hidden.

A real human is one email away

If anything feels off, or you just want to talk to someone before you commit, you can. There's a real person behind contact@asksia.ai, and during business hours the team replies within one business day. And if you'd like to use AskSia the right way from day one, Using AskSia honestly is a good place to start.

Still have doubts?

That's completely reasonable — email contact@asksia.ai with whatever's on your mind, and a real person will get back to you within one business day.