MGMT8015 Chap.6 Diffusion of Innovation and Adopter Categories
Diffusion of Innovation and Adopter Categories
How adoption spreads
Rogers’s diffusion of innovation describes how a new product spreads through a social system over time. Cumulative adoption follows an S-curve: slow at first, steep in the middle and flat near saturation.
Who adopts when
Five categories, from innovators to laggards, describe the sequence of uptake.
Each group needs the product to be more practical, affordable and supported than the group before it did.
Why it matters
The curve explains why early enthusiasm can mislead founders, and how a disruptive product spreads from its first users to the majority.
Reading a case
When you place a product on the curve, look for the conditions that brought each new group in: price, practicality, infrastructure, support and public policy.
In the electric-vehicle case those conditions, not the core idea of an electric car, explain the move from enthusiasts to the early majority.
What this chapter covers
- 01
The diffusion S-curve
- 02
Innovators to laggards
- 03
The electric-vehicle case in three stages
- 04
Conditions that move adoption along
- 05
Early adopters and false positives
- 06
Diffusion and disruption
- 07
Reading what moves each group to adopt
Worked example · free
Read a meal-delivery locker scheme against the S-curve
- 1Year 1: hobbyists tolerating flaws are innovators, at the flat start of the curve.
- 1Year 2: lower fees and supermarket partners lower barriers and attract early adopters.
- 1Year 3: everyday users with no interest in the technology signal the early majority.
- 1Priority: the steep middle is starting, so reliability and capacity matter more than new features.
Key terms
- Diffusion of Innovation
- Rogers’s model of how a new product or practice spreads through a social system over time along an S-curve.
- Early Adopters
- The second adopter category, who take up an innovation early and help it reach the wider market.
- Early Majority
- The adopter category that joins once a product is practical and proven, marking the steep middle of the curve.
- Laggards
- The final adopter category, who take up an innovation last, if they adopt it at all.
Diffusion of Innovation and Adopter Categories FAQ
What does the S-curve in diffusion of innovation show?
It plots the cumulative number of adopters against time. Adoption starts slowly among a few enthusiasts, accelerates as the majority joins and levels off as few non-adopters remain. The Week 12 summary also links the curve to innovation portfolio management, since products at different points need different investment.
How did electric vehicles move through the adopter categories?
The lecture describes three stages: technology enthusiasts and environmental advocates buying expensive early models until about 2012; early adopters drawn by practical models and government incentives from about 2012 to 2018; and the early majority since then, as battery costs fell and charging networks grew.
Why can early adopters mislead a founder?
Early adopters buy for novelty and accept flaws that mainstream customers will not. Their enthusiasm says little about whether the majority will adopt, so treating it as proof of demand and scaling on it is the false-positive pattern from the Week 3 lecture.
What are the five adopter categories?
In order of uptake they are innovators, early adopters, the early majority, the late majority and laggards. The Week 12 summary lists them as the sequence in which a market takes up an innovation, from the first enthusiasts to the last people to switch.
How is the diffusion S-curve different from a technology S-curve?
The diffusion curve counts adopters over time. The technology curve in Week 4 plots performance improvement over time and shows a newer technology overtaking an older one after a fermentation era. Both are S-shaped, so label the vertical axis whenever you draw either one.
Exam move
Sketch the S-curve and label the five categories in order. Choose a product you know and write one sentence on what had to change for each new group to adopt it. Finish by naming the group your own venture idea would reach first. For your business model, name the first group you would target and the evidence that would show the next group is ready. Link this to the false-positive pattern before you size your market.
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