Monash University · S2 2026 · FACULTY OF MARKETING

MKF5955 Marketing management: Theory and practice

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Built to mirror S2 2026 · updated this semester
The Complete Study & Assessment Guide · S2 2026

MKF5955 Overview

Marketing management: Theory and practice
— A source-grounded MKF5955 guide to Marketing Orientation, Customer Value, Exchange and the complete published assessment structure.
  • Monash Business School
  • Semester 2, 2026
  • Postgraduate coursework
  • 6 credit points
  • Postgraduate marketing unit

MKF5955 develops marketing management through customer value, stakeholders, strategy, segmentation, positioning, programme design and marketing research, then integrates that reasoning in reflection, an infographic and a team plan. It is taught within Monash Business School. It is Postgraduate coursework. It carries 6 credit points.

  • MKF5955 grading Handbook categories: Quiz / Test 15% · Exercise 15% · Written 70%
  • MKF5955 task mode Plan around this operating format: Assessment is organised through the current Moodle task sequence; live instructions control quiz operation and submission settings.
  • MKF5955 pressure point The main transfer challenge is this: The difficult move is traceability across tasks: journal evidence must support the infographic claim, and the team plan must preserve the same diagnosis, target, programme logic and measurement.
  • MKF5955 pass rule Before relying on the total mark, apply this control: Use the live unit site for any component-level pass condition, written-task subweight or later operational update.
MKF5955 · Monash University
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by Monash University; the course code and name are used for identification only.
Assessment

How MKF5955 is assessed

ComponentWeightFormat
Quiz / Test15%Current quiz or test category
Exercise15%Handbook category; the current site identifies Perusall exercises within it
Written70%Handbook aggregate; the current site lists journals, an infographic and a team plan without a reliable separate weight for every task

The 2026 Handbook publishes Quiz/Test 15%, Exercise 15% and Written 70%. The current Semester 2 Moodle page identifies reflective journals, an infographic and a team marketing plan, but it does not publish a reliable separate weight for every listed written task; live instructions control that detail.

Quiz and testPerusall exercisesReflective journalsApplied plan work
Figure. The Handbook controls the three assessment categories; the current Moodle page controls only the task details it explicitly publishes.
Contents · every chapter, one map

What MKF5955 covers

The sequence opens at Marketing Orientation and Customer Value, develops its central analytical shift in Value Proposition, Brand and Differentiation, and closes with Reflection, Infographic and Team Marketing Plan.

01

Marketing Orientation and Customer Value

Marketing Orientation · Customer Value · Exchange · explain how an organisation creates customer value through exchange rather than treating marketing as promotion alone

Define Marketing Orientation

The course material gives this chapter a concrete anchor: The current opening topic and archived concept deck frame marketing through value and exchange, correcting the narrow promotion-only view.

  • Marketing Orientation
  • Customer Value
  • Exchange
  • Applying Marketing Orientation
  • Limits of Customer Value and Exchange
02

Stakeholders, Responsibility and Marketing Ethics

Marketing Stakeholder · Social Responsibility · Marketing Ethics · evaluate a marketing choice through affected stakeholders, foreseeable consequences and accountable conduct

Define Marketing Stakeholder

The course material gives this chapter a concrete anchor: The marketing foundations material places stakeholders and responsibility beside exchange, supporting ethical evaluation within rather than outside marketing decisions.

  • Marketing Stakeholder
  • Social Responsibility
  • Marketing Ethics
  • Applying Marketing Stakeholder
  • Limits of Social Responsibility and Marketing Ethics
03

Situation Analysis and Marketing Objectives

Situation Analysis · Marketing Objective · Strategic Choice · turn customer, competitor and organisational evidence into an objective and a choice among strategic routes

Define Situation Analysis

The course material gives this chapter a concrete anchor: The current strategy topic and earlier detailed deck organise planning from diagnosis through objectives and strategy.

  • Situation Analysis
  • Marketing Objective
  • Strategic Choice
  • Applying Situation Analysis
  • Limits of Marketing Objective and Strategic Choice
04

Segmentation, Targeting and Positioning

Segmentation · Targeting · Positioning · move from heterogeneous customer evidence to a selected target and a credible comparative position

Define Segmentation

The course material gives this chapter a concrete anchor: The strategy materials connect segmentation, target selection and positioning as a sequence of decisions rather than three isolated definitions.

  • Segmentation
  • Targeting
  • Positioning
  • Applying Segmentation
  • Limits of Targeting and Positioning
05

Value Proposition, Brand and Differentiation

Value Proposition · Brand Meaning · Differentiation · develop a value promise whose brand meaning and point of difference are relevant to the selected customer

Define Value Proposition

The course material gives this chapter a concrete anchor: The planning material supports a route from chosen customer to value proposition, brand meaning and competitive distinction.

  • Value Proposition
  • Brand Meaning
  • Differentiation
  • Applying Value Proposition
  • Limits of Brand Meaning and Differentiation
06

Marketing Mix and Programme Coherence

Marketing Mix · Programme Coherence · Implementation Control · align product, price, access and communication choices with the same target and value proposition

Define Marketing Mix

The course material gives this chapter a concrete anchor: The planning sources treat the mix as an integrated programme and link it to implementation rather than ending at strategy wording.

  • Marketing Mix
  • Programme Coherence
  • Implementation Control
  • Applying Marketing Mix
  • Limits of Programme Coherence and Implementation Control
07

Marketing Insights and Research Problems

Marketing Insight · Research Problem · Evidence Quality · convert a marketing decision into a research problem and judge whether available evidence can reduce the relevant uncertainty

Define Marketing Insight

The course material gives this chapter a concrete anchor: The current insights topic and detailed deck move from marketing information to a decision-linked research problem and usable interpretation.

  • Marketing Insight
  • Research Problem
  • Evidence Quality
  • Applying Marketing Insight
  • Limits of Research Problem and Evidence Quality
08

Research Design, Interpretation and Ethics

Research Design · Data Interpretation · Research Ethics · choose data, sampling and analysis that can answer a marketing question while protecting participants and limiting inference

Define Research Design

The course material gives this chapter a concrete anchor: The research material connects design and analysis with the responsible collection and use of customer information.

  • Research Design
  • Data Interpretation
  • Research Ethics
  • Applying Research Design
  • Limits of Data Interpretation and Research Ethics
09

Reflection, Infographic and Team Marketing Plan

Reflective Journal · Infographic · Team Marketing Plan · turn learning evidence into individual reflection, a clear visual proposal and a coherent team marketing plan

Define Reflective Journal

The course material gives this chapter a concrete anchor: The current Moodle assessment pages connect the reflective journals to the later infographic and team plan, making evidence transfer across tasks explicit.

  • Reflective Journal
  • Infographic
  • Team Marketing Plan
  • Applying Reflective Journal
  • Limits of Infographic and Team Marketing Plan

It is positioned as Postgraduate marketing unit.

The current learning site exposes three broad topic pages and a connected assessment journey.

Detailed concept explanation is supported by archived lesson decks, while current assessment and operating facts remain controlled by the 2026 Handbook and Semester 2 Moodle pages.

Assessment in MKF5955 uses the three categories published by the 2026 Handbook: Quiz / Test 15%, Exercise 15% and Written 70%.

The operational assessment conditions matter here.

The current Moodle page identifies Perusall exercises, reflective journals, an infographic and a team marketing plan, but it does not publish a reliable separate weight for every listed written task.

Live instructions control those subweights and submission settings.

What makes MKF5955 demanding is concrete: The difficult move is traceability across tasks: journal evidence must support the infographic claim, and the team plan must preserve the same diagnosis, target, programme logic and measurement.

Use the live unit site for any component-level pass condition, written-task subweight or later operational update.

For enrolment planning, Confirm current course-map and enrolment rules in the 2026 Handbook

The sequence opens at Marketing Orientation and Customer Value, develops its central analytical shift in Value Proposition, Brand and Differentiation, and closes with Reflection, Infographic and Team Marketing Plan.

Worked example · free

Connect insight to a plan

Q [6 marks]. A student infographic recommends a loyalty app because competitors use one, but the research found customers leave when booking is confusing. Build a coherent response. This mark allocation is a study aid created for this guide and is not part of the university's published assessment scheme.
Figure.Figure. Marketing Insight, Research Problem and Evidence Quality support a discipline-specific marketing recommendation.Marketing InsightResearch ProblemEvidence Qualitymarketing recommendation
Figure. Marketing Insight, Research Problem and Evidence Quality support a discipline-specific marketing recommendation.
  • 1Restate the decision-linked customer insight.
  • 2Compare an app with a simpler booking redesign.
  • 2Select the route whose mechanism addresses the evidence.
  • 1Specify how the team plan will test and control it.
A booking redesign is better supported unless the app can demonstrably simplify the same journey; the team plan should assign the change and monitor completion plus abandonment evidence.
Sia tip — Draw one unbroken arrow from insight to mechanism to action to measure. A competitor example cannot fill a missing link in that chain.
Glossary

Key terms

Marketing Orientation
An organisational commitment to understand customers and coordinate value creation around that evidence.
Customer Value
A customer's situated comparison of expected benefits, sacrifices and available alternatives.
Exchange
A reciprocal transfer in which parties offer something they value to obtain another valued outcome.
Marketing Stakeholder
A person or group that affects, or is materially affected by, a marketing decision.
Social Responsibility
Accountability for the social and environmental consequences connected to organisational choices and influence.
Marketing Ethics
Reasoned evaluation of fairness, harm, transparency, autonomy and responsibility in marketing conduct.
Situation Analysis
A bounded diagnosis of customers, competitors, context, capabilities and the decision that follows.
Marketing Objective
A specified customer or market response that directs action and permits later review.
Strategic Choice
A committed route selected after comparing credible alternatives against the same diagnosis.
Segmentation
The grouping of customers by meaningful differences that call for distinct marketing responses.
Targeting
The reasoned selection of a customer group the organisation can serve credibly and responsibly.
FAQ

MKF5955 FAQ

Where is the hardest reasoning in Marketing management: Theory and practice?

The difficult move is traceability across tasks: journal evidence must support the infographic claim, and the team plan must preserve the same diagnosis, target, programme logic and measurement.

How does assessment work in Marketing management: Theory and practice?

The 2026 Handbook publishes Quiz / Test 15%, Exercise 15% and Written 70%. The current Moodle task list supplies operating detail without supporting a separate weight for every written task.

What form does the final assessed task take in Marketing management: Theory and practice?

The current Moodle page identifies reflective journals, an infographic and a team marketing plan within the assessment journey. Confirm each written-task subweight and submission setting in the live task instructions.

Which teaching period does this Marketing management: Theory and practice resource cover?

It is aligned to Semester 2, 2026; confirm your enrolled class and timetable in the current institutional system. MKF5955 develops marketing management through customer value, stakeholders, strategy, segmentation, positioning, programme design and marketing research, then integrates that reasoning in reflection, an infographic and a team plan.

Who controls the official rules for Marketing management: Theory and practice?

The university does. This is an independent MKF5955 study resource; current institutional instructions remain authoritative for assessment operation. MKF5955 develops marketing management through customer value, stakeholders, strategy, segmentation, positioning, programme design and marketing research, then integrates that reasoning in reflection, an infographic and a team plan.

What should a student check before enrolling in Marketing management: Theory and practice?

Confirm current course-map and enrolment rules in the 2026 Handbook. This resource covers Semester 2, 2026. MKF5955 develops marketing management through customer value, stakeholders, strategy, segmentation, positioning, programme design and marketing research, then integrates that reasoning in reflection, an infographic and a team plan.

Chapter questions

Questions students ask in each MKF5955 chapter

What has to be made explicit to explain how an organisation creates customer value through exchange rather than treating marketing as promotion alone?
Explain how an organisation creates customer value through exchange rather than treating marketing as promotion alone. The current opening topic and archived concept deck frame marketing through value and exchange, correcting the narrow promotion-only view. Chapter 01 · Marketing Orientation and Customer Value
What evidence would allow a student to evaluate a marketing choice through affected stakeholders, foreseeable consequences and accountable conduct?
Evaluate a marketing choice through affected stakeholders, foreseeable consequences and accountable conduct. The marketing foundations material places stakeholders and responsibility beside exchange, supporting ethical evaluation within rather than outside marketing decisions. Chapter 02 · Stakeholders, Responsibility and Marketing Ethics
What must survive the move required to turn customer, competitor and organisational evidence into an objective and a choice among strategic routes?
Turn customer, competitor and organisational evidence into an objective and a choice among strategic routes. The current strategy topic and earlier detailed deck organise planning from diagnosis through objectives and strategy. Chapter 03 · Situation Analysis and Marketing Objectives
What should a student check while trying to move from heterogeneous customer evidence to a selected target and a credible comparative position?
Move from heterogeneous customer evidence to a selected target and a credible comparative position. The strategy materials connect segmentation, target selection and positioning as a sequence of decisions rather than three isolated definitions. Chapter 04 · Segmentation, Targeting and Positioning
How does Value Proposition help a student develop a value promise whose brand meaning and point of difference are relevant to the selected customer?
Develop a value promise whose brand meaning and point of difference are relevant to the selected customer. The planning material supports a route from chosen customer to value proposition, brand meaning and competitive distinction. Chapter 05 · Value Proposition, Brand and Differentiation
What has to line up before students can align product, price, access and communication choices with the same target and value proposition?
Align product, price, access and communication choices with the same target and value proposition. The planning sources treat the mix as an integrated programme and link it to implementation rather than ending at strategy wording. Chapter 06 · Marketing Mix and Programme Coherence
What must survive the move required to convert a marketing decision into a research problem and judge whether available evidence can reduce the relevant uncertainty?
Convert a marketing decision into a research problem and judge whether available evidence can reduce the relevant uncertainty. The current insights topic and detailed deck move from marketing information to a decision-linked research problem and usable interpretation. Chapter 07 · Marketing Insights and Research Problems
Which criteria should govern an attempt to choose data, sampling and analysis that can answer a marketing question while protecting participants and limiting inference?
Choose data, sampling and analysis that can answer a marketing question while protecting participants and limiting inference. The research material connects design and analysis with the responsible collection and use of customer information. Chapter 08 · Research Design, Interpretation and Ethics
What must survive the move required to turn learning evidence into individual reflection, a clear visual proposal and a coherent team marketing plan?
Turn learning evidence into individual reflection, a clear visual proposal and a coherent team marketing plan. The current Moodle assessment pages connect the reflective journals to the later infographic and team plan, making evidence transfer across tasks explicit. Chapter 09 · Reflection, Infographic and Team Marketing Plan
Study strategy

How to prepare for the assessments

move from customer and stakeholder evidence through strategy, programme design and marketing research to a traceable team plan

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