The University of Melbourne · FACULTY OF STATISTICS

CMCE10002 Chap.1 What Business Analytics Is: Three Kinds of Question

- one subject, every graph, every model, every mark
5 Chapters4-page Bible
Our own words - no uploaded lecturer files
Updated for this semester
Chapter 1 of 13 · CMCE10002

What Business Analytics Is: Three Kinds of Question

Three dimensions, three different evidence bars

Foundations of Business Analytics opens by splitting the field into three dimensions: descriptive analytics, which establishes what happened in the past; predictive analytics, which anticipates what happens next; and causal analytics, which uncovers the cause-and-effect relationships that explain why something happened.

The subject treats that split as a working decision rather than a taxonomy, because each of the three demands a different kind of evidence.

Why the split does real work

A descriptive claim is about rows that exist and can only be wrong through miscalculation. A predictive claim is about rows that do not exist yet, so it can only be judged on data it was not built from.

A causal claim is about a world that did not occur, and it can be wrong even when every calculation is correct.

Recognising the moment a sentence changes level is the judgement this chapter builds.

From a raw record to a decision

The subject describes a toolkit running from gathering, transforming and storing raw data through to crafting narratives that influence business decisions, and it places the ethics of working with sensitive information inside that chain rather than beside it.

Where each question type breaks down

Descriptive work fails quietly when the record is incomplete: an average over the rows that survived a system migration describes the survivors and nothing else.

Predictive work fails when the past stops resembling the future, which is why a rule that scored well last year is not evidence about this one. Causal work fails when the group that received the change was never comparable to the group that did not. Naming the failure mode that belongs to your question type is the fastest way to find the weak point in someone else's analysis, and the fastest way to protect your own.

In this chapter

What this chapter covers

  • 01

    Descriptive, predictive and causal questions, and how to tell them apart

  • 02

    Reading the verb in a request to identify the question type

  • 03

    The evidence each question type demands before it can be answered

  • 04

    The four layers from raw record to a narrative a manager can act on

  • 05

    Bias, individual rights and transparency as constraints on the method

Worked example · free

Turning a manager's sentence into an analytical plan

Q [4 marks]. AskSia assigns four practice points to this independent exercise; they are not a University marking scheme. A retail manager says that stores running the loyalty programme sell more and asks whether the programme should be rolled out everywhere. Decide what kind of question that is and what the available sales records can honestly support.
  • 1Name the question type from the decision being proposed.
  • 1State the evidence that question type requires.
  • 1Say what the existing records do support.
  • 1Name the design that would answer the question as asked.
The manager is proposing to change a practice on the strength of the gap, so the question is causal. A causal answer needs a comparison between stores that ran the programme and stores that did not, alike in everything else that drives sales. Existing records support a descriptive answer: how much more programme stores sell, and whether that gap holds across store sizes and regions. They cannot support the rollout decision, because if the busiest stores adopted the programme first the two groups differ in a way that also drives sales. The design that would answer it assigns the programme to stores in a way unrelated to their expected sales, then compares.
Sia tip — Read the verb before anything else. Improve, increase, lead to and make all signal a causal question, whatever the data in front of you looks like.
Glossary

Key terms

Descriptive analytics
Summarising what already happened in a record, using only rows that exist.
Predictive analytics
Anticipating a value that has not been observed yet, judged on data the rule never saw.
Causal analytics
Establishing whether one thing produced another, which requires a comparison with what would otherwise have happened.
Counterfactual
The outcome that would have occurred without the intervention, which is never present in the data.
Grain
What a single row of a table represents, such as one customer, one order or one firm-year.
FAQ

What Business Analytics Is: Three Kinds of Question FAQ

What are the three kinds of analytics question?

The subject names descriptive analytics for what happened in the past, predictive analytics for what happens next, and causal analytics for why something happened. Each demands different evidence, so naming the type first decides what a good answer must contain.

How do you tell a causal question from a descriptive one?

Look at what the analysis will be used for. When the result is meant to argue for changing a procedure, policy or practice, the question is causal. Verbs such as improve, increase and lead to carry the same signal even inside a sentence that sounds purely observational.

Does an introductory analytics subject assume programming experience?

No prior programming experience is expected. The subject states that basic numeracy, curiosity about how data changes the way businesses operate, and a willingness to work through structured problems are what position a student to succeed.

Can the same dataset answer more than one kind of question?

Often, but not to the same standard. A table of transactions supports strong descriptive statements, weaker predictive ones once you hold rows back to score against, and causal statements only when something in how the data arose created a fair comparison. The dataset does not change; what changes is how much of it the claim is entitled to lean on.

Study strategy

Exam move

Practise sorting real requests into the three types before touching any code. For each one, write the evidence that type requires and then say whether the dataset in front of you can supply it. Most marks lost in short answers come from answering a descriptive question when a causal one was asked.

Working through What Business Analytics Is: Three Kinds of Question in CMCE10002? Sia is AskSia’s AI Statistics tutor — ask any CMCE10002 What Business Analytics Is: Three Kinds of Question question and get a clear, step-by-step explanation grounded in how CMCE10002 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

A+Everything unlocked
Unlocks this Bible + all 74 of your The University of Melbourne subjects - and 1,000+ Bibles across every Australian university.
Sia - your CMCE10002 tutor, unlimited, worked the way the exam marks it
The full 4-page Bible + practice bank with worked solutions
Chrome extension - sync your LMS so Sia knows your deadlines
Bilingual EN / Chinese on every Bible and every Sia answer
$0.99 Trial
30-day money-back · cancel in one tap · how it works
Unlock the full CMCE10002 Bible + 74 The University of Melbourne subjects
$0.99 Trial