University of Auckland · FACULTY OF MANAGEMENT

BUSINESS111 Chap.12 Creativity, Innovation and Entrepreneurship

- one subject, every graph, every model, every mark
6 Chapters5-page Bible
Our own words - no uploaded lecturer files
Updated for this semester
Chapter 12 of 12 · BUSINESS111

Creativity, Innovation and Entrepreneurship

From idea to value

This chapter defines creativity as the production of new and useful ideas, explains innovation as incremental or radical, and presents entrepreneurship as a mindset that can operate inside organisations as well as through new ventures.

Four forms and the business model

It works through Bessant and Tidd's product, process, position and paradigm innovation, links each to value creation, configuration and capture, and practises the exam task of defining two innovation types and evaluating their contribution to competitive advantage.

The exam question this chapter prepares

The course's practice question for Week 10 asks you to define and explain two types of innovation, show how a business demonstrates them, and evaluate their contribution to competitive advantage.

The chapter practises exactly that, adding the business-model link that turns a description of an innovation into an argument about why it matters.

In this chapter

What this chapter covers

  • 01

    Creativity and its role in innovation

  • 02

    Incremental, radical and disruptive innovation

  • 03

    Product and service innovation

  • 04

    Process innovation

  • 05

    Position and paradigm innovation

  • 06

    Entrepreneurs, intrapreneurs and competitive advantage

Worked example · free

Two innovation types and competitive advantage

Q [10 marks]. An invented Wellington bookshop adds a mobile coffee cart staffed by its booksellers and starts selling reading-group subscriptions to schools. Define and explain TWO types of innovation, show how the bookshop demonstrates them, and evaluate their contribution to competitive advantage. Marked on the final exam's three published criteria: concepts 1 mark, application and justification 8, communication 1. The marks shown follow that published rubric, but this invented question is not an official University exam question.
Forms of innovation against business-model components.Forms of innovation against business-model components. A filled dot marks a main link and a ring a secondary one as Canvas states them: product and position innovation change creation, process innovation changes configuration and sometimes creation, and paradigm innovation changes all three.CreationConfigurationCaptureProduct / serviceProcessPositionParadigm
Forms of innovation against business-model components. A filled dot marks a main link and a ring a secondary one as Canvas states them: product and position innovation change creation, process innovation changes configuration and sometimes creation, and paradigm innovation changes all three.
  • 1Understanding key concepts: define two innovation types precisely.
  • 8Application, analysis, judgement and justification: match each type to the facts and evaluate the advantage.
  • 1Communication and structure: one clear paragraph within 250 words.
Product and service innovation changes what is offered, while position innovation reframes an existing offering for a new market. The coffee cart is a service innovation: it adds a new experience that brings customers in and keeps them browsing. Selling reading-group subscriptions to schools is position innovation, because existing books now serve a new customer group, and it also brings recurring revenue. The school subscriptions offer the more durable advantage, since relationships with schools are harder for rivals to copy than a coffee cart.
Sia tip — Define the type, quote the fact, then say which advantage lasts.
Glossary

Key terms

Creativity
Generating ideas that are both new and useful, the process that makes innovation possible.
Incremental Innovation
Small, continuous improvements to existing products, services or processes.
Position Innovation
Reframing an existing offering for a new market or a new story without changing its technology.
Paradigm Innovation
A change in the core logic of a business, often called business-model innovation.
Intrapreneur
A person who acts entrepreneurially inside an existing organisation to change how it operates or what it offers.
Process Innovation
Better, faster or cheaper ways of producing and delivering an offering.
FAQ

Creativity, Innovation and Entrepreneurship FAQ

What is the difference between creativity and innovation?

Creativity means generating ideas that are both new and useful; it is the enabling process. Innovation is what happens when such ideas are turned into new value through products, processes, positions or business logic. The entrepreneur is the person who takes the innovation to market.

Is incremental innovation less important than radical innovation?

Not necessarily. Incremental improvements lower costs and improve the user experience, and Canvas notes that much value lies in process innovation. Radical change matters when the old logic of a business no longer works, so the answer depends on the situation.

Which business-model components does each innovation form change?

Product and position innovation mainly change value creation, process innovation mainly changes value configuration and sometimes creation, and paradigm innovation changes all three, including value capture, for example by moving from one-off sales to subscriptions.

What is paradigm innovation?

Canvas describes it as a change in the basic mindset and core logic of a business, rethinking the rules of how it operates and why it exists. It is the deepest level of change and is often called business-model innovation, because it can alter value creation, configuration and capture together.

What is an intrapreneur?

Canvas describes corporate entrepreneurs, or intrapreneurs, as people who act entrepreneurially inside large organisations, changing how the business operates or what it offers. The idea shows that entrepreneurship is a mindset rather than only the act of starting a new firm.

Study strategy

Exam move

Make a four-row table for product, process, position and paradigm innovation, adding the question each changes and one example from a firm you know. Mark each example as incremental or radical and name the business-model component it moves. Then practise a 250-word answer that defines two types, applies them to a case and evaluates which gives the more durable advantage.

Finally, judge which of your examples would be hardest for a competitor to copy. Keep two well-documented examples of each innovation form in your notes. Practise naming the business-model component each innovation moves.

Working through Creativity, Innovation and Entrepreneurship in BUSINESS111? Sia is AskSia’s AI Management tutor — ask any BUSINESS111 Creativity, Innovation and Entrepreneurship question and get a clear, step-by-step explanation grounded in how BUSINESS111 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

A+Everything unlocked
Unlocks this Bible + all 34 of your University of Auckland subjects - and 1,000+ Bibles across every Australian university.
Sia - your BUSINESS111 tutor, unlimited, worked the way the exam marks it
The full 5-page Bible + practice bank with worked solutions
Chrome extension - sync your LMS so Sia knows your deadlines
Bilingual EN / Chinese on every Bible and every Sia answer
$0.99 Trial
30-day money-back · cancel in one tap · how it works