University of Auckland · FACULTY OF MANAGEMENT

BUSINESS111 Chap.4 Five Forces, SWOT and Strategic Options

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Chapter 4 of 12 · BUSINESS111

Five Forces, SWOT and Strategic Options

From industry forces to a chosen position

Week 4 moves from the broad environment to the industry where firms compete.

The chapter works through Porter's Five Forces, the importance of defining an industry at the right scope, and SWOT as the bridge that sets what a firm does well or badly against what its environment offers or threatens.

Choosing how to compete

It then compares Porter's four generic strategies along the two dimensions of competitive advantage and scope, and follows Canvas's three-step process from external analysis to a defended strategic choice.

Using the tools together

The course stresses that the tools work as a sequence rather than separately.

External forces come first, then a map of the competitors and how they compete, and finally the SWOT bridge that turns those findings into a choice of position, the weaknesses to mitigate and the strengths to leverage. The chapter's worked example and practice cards follow that order so you can see each tool doing its own job.

In this chapter

What this chapter covers

  • 01

    Rivalry, entrants, substitutes, buyers and suppliers

  • 02

    Defining the industry before analysing it

  • 03

    SWOT and the dual opportunity-threat factor

  • 04

    Cost leadership, differentiation and the two focus strategies

  • 05

    The three-step process and the SWOT bridge

  • 06

    Risks of each generic position

Worked example · free

Judge the forces in one industry

Q [6 marks]. Several new online sellers of affordable eyeglasses enter New Zealand, and customers can compare prices instantly. Using the Five Forces, assess two forces facing traditional optometry chains. The marks shown are an AskSia study allocation, not the University's marking scheme.
Four pressures on one rivalry.Four pressures on one rivalry. Arrows show the four outer forces pressing on rivalry at the centre; the stronger the forces taken together, the less profit the industry leaves for the firms inside it.Rivalry amongcompetitorsThreat ofnew entrantsThreat ofsubstitutesSupplierpowerBuyerpower
Four pressures on one rivalry. Arrows show the four outer forces pressing on rivalry at the centre; the stronger the forces taken together, the less profit the industry leaves for the firms inside it.
  • 2Define the industry and name two relevant forces.
  • 2Judge the strength of each force from the facts.
  • 2Conclude on the effect on industry profit.
Defining the industry as eyewear retail in New Zealand, the threat of new entrants is strong because online sellers face low barriers to entry. Buyer power is also strong, since instant price comparison makes switching easy. Together the two forces push prices down, so traditional chains should defend through services online sellers cannot easily copy, such as eye examinations and fitting.
Sia tip — Judge strength, not just presence: strong or weak, and why.
Glossary

Key terms

Five Forces
Porter's framework of rivalry, new entrants, substitutes, buyer power and supplier power that shapes industry competition.
SWOT Analysis
A summary of internal strengths and weaknesses against external opportunities and threats.
Cost Leadership
A generic strategy of competing across a broad market by having the lowest costs.
Focused Differentiation
A generic strategy of offering something unique to a narrow segment or region.
Competitive Scope
The breadth of the market a firm chooses to serve, from the whole market to a niche.
Bargaining Power
The strength buyers or suppliers have to push prices and terms in their favour.
FAQ

Five Forces, SWOT and Strategic Options FAQ

Which comes first, SWOT or the Five Forces?

Canvas presents SWOT as the synthesis step. PESTLE and the Five Forces supply opportunities and threats, an internal review supplies strengths and weaknesses, and SWOT then bridges them into a choice of strategic position.

Why does industry definition matter?

The course guide warns that a scope that is too broad or too narrow distorts every force. Defining the industry at the right level brings the real rivals, substitutes and buyers into view before you judge them.

What separates focus strategies from the broad ones?

Scope, not advantage. A focus strategy still competes on cost or uniqueness, but it serves a narrow region or niche. Decide the source of advantage first, then the scope, to place a firm in one of Porter's four cells.

What does the SWOT bridge decide?

In Canvas's three-step process, the SWOT bridge answers three questions: which generic position the organisation should pursue, which weaknesses it should mitigate given the external threats, and which strengths it should leverage given the opportunities. Answering all three turns analysis into a choice.

Can one factor be both an opportunity and a threat?

Yes. The course guide uses rising concern about obesity: it threatens demand for a fast-food chain but also opens a market for healthier options. Showing that a factor cuts both ways is a sign of careful SWOT analysis rather than indecision.

What are the risks of each generic strategy?

A cost leader is exposed to any rival with a cheaper process, a differentiator must keep its uniqueness worth paying for, and a focused firm can be squeezed if its niche shrinks or a broad competitor moves in. Naming the risk strengthens a recommendation.

Study strategy

Exam move

Choose an industry you know and define it in one line at the right scope. Rate each of the five forces as weak, moderate or strong with one reason each. Then build a SWOT for one firm in that industry with two items per quadrant, and write the strategy question Canvas asks: which position to pursue, which weakness to fix given the threats, and which strength to use given the opportunities.

Close by naming the risk that would most threaten the position you chose. Keep each SWOT item specific enough to act on. Time yourself: a full forces-to-position analysis should fit in one paragraph.

Working through Five Forces, SWOT and Strategic Options in BUSINESS111? Sia is AskSia’s AI Management tutor — ask any BUSINESS111 Five Forces, SWOT and Strategic Options question and get a clear, step-by-step explanation grounded in how BUSINESS111 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

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