SWN025 Critical and Ethical Practice in Organisations
SWN025 Overview
- Queensland University of Technology
- Semester 2, 2026
- Capstone unit
- Presentation, essay and discussion forum
- Social work and human services
What the unit is about
Critical and Ethical Practice in Organisations is a Queensland University of Technology capstone unit in social work and human services.
- Assessed by A critical incident presentation and a peer-supervision discussion forum in tutorials, then a critically reflective essay in Week 13.
- Hardest step Moving from describing your incident to analysing the assumptions about power, identity and language inside your own account.
- How to prepare Read the weekly Fook chapter before each lecture and write one deconstruction question about your incident every week.
What you get in the full SWN025 Study & Assessment Guide
- 12 chapters, 62 pages — every assessed topic, week by week
- 31 original practice questions, most with model answers
- 12 worked examples, solved the way SWN025 marks
- 16 computed figures, redrawn from the course’s own numbers
- Before-you-submit checklist for the Assessment 2 (40%) — what markers reward, what costs marks
Free on this page: assessment table, chapter map, one worked example, key terms, FAQ. The rest is in the full study & assessment guide.
How SWN025 is assessed
| Component | Weight | Format |
|---|---|---|
| Assessment 1: Presentation | 30% | Individual presentation of a critical incident in tutorials, Weeks 3 to 12; no more than 20 minutes plus discussion; one-page handout recommended; identity verified; generative AI not authorised |
| Assessment 2: Essay | 40% | Individual critically reflective essay, 3000 words plus or minus 10%, minimum 10 references, Word document; due Week 13, Friday 23 October 2026, 11:59pm; generative AI for editing or grammar only |
| Assessment 3: Discussion Forum | 30% | Peer-supervision questions during classmates’ presentations in tutorials, Weeks 3 to 12; identity verified; generative AI not authorised |
The three weights total 100%, as listed in the Canvas assessment map. You must submit each of the three assessments to pass the unit. A tutor’s announcement adds that a pass in Assessment 3 needs a minimum amount of participation in tutorials, which involves more than attending; the threshold is not published as a number, so confirm it on Canvas. The essay is eligible for the 48-hour late submission period and for assignment extensions.
Assessment structure
What other students are asking about SWN025
- Where can I find lecture notes or study guides for SWN025 at QUT?
- The SWN025 study guide in AskSia Library covers Critical and Ethical Practice in Organisations in 12 chapters, with the assessment table, a chapter-by-chapter topic map, key terms and a worked example, free to read on this page.
- Is there a final exam in SWN025?
- No final exam is listed in the offering this AskSia Library guide is built from; SWN025 is assessed by Assessment 1: Presentation 30%, Assessment 2: Essay 40%, Assessment 3: Discussion Forum 30%.
- What does SWN025 cover on the reflective approach and critical reflection?
- In AskSia Library's SWN025 guide, the The Reflective Approach and Critical Reflection chapter explains origins in Argyris and Schon, definitions of critical reflection, ground rules for reflective groups, reflexivity and the storying, deconstruction and reconstruction process.
- What does SWN025 cover on critical incidents and deconstruction?
- In AskSia Library's SWN025 guide, the Critical Incidents and Deconstruction chapter explains choosing an incident, the critical incident technique, deconstruction moves, assumption hunting, hegemony and binary oppositions.
- What does SWN025 cover on reconstruction and transformative learning?
- In AskSia Library's SWN025 guide, the Reconstruction and Transformative Learning chapter explains mezirow's definition, new discourses, deconstruction and reconstruction pairs, reconstruction questions and showing transformation in the essay.
Current SWN025 dates
| Date | Item | Control |
|---|---|---|
| Friday 16 October 2026 | Assessment 1 and Assessment 3 submission portals | 11:59pm, Canvas course summary |
| Friday 16 October 2026 | Final lecture, Week 12 | Surviving and thriving |
| Friday 23 October 2026 | Assessment 2 essay due | 11:59pm; 48-hour late period and extensions available |
Dates are as published in the Semester 2, 2026 Canvas course summary and assessment pages. Confirm exact deadlines and submission settings in the live LMS.
What SWN025 covers
Twelve chapters move from the neoliberal context of human service work through critical reflection, critical incidents, deconstruction and reconstruction to power, identity, discourse, assessment, critical pedagogy, activism and burnout.
Neoliberalism, Managerialism and Human Services
Economic rationalism in welfare, technicism, outputs and risk tools, depth versus surface practice, resistance and the claim that there is no alternativeThis chapter sets out the organisational context the whole unit returns to: human services shaped by economic rationalism, neoliberal policy and managerialist practice.
- Economic rationalism and services run as businesses
- Efficiency, outputs and increased evaluation
- Technical tools such as risk models and triage forms
- Depth versus surface social work
- Individual responsibility as a neoliberal discourse
- Internal contradictions and resistance
The Reflective Approach and Critical Reflection
Origins in Argyris and Schon, definitions of critical reflection, ground rules for reflective groups, reflexivity and the storying, deconstruction and reconstruction processThis chapter defines the reflective approach and critical reflection as the Week 2 lecture presents them through Fook.
- The reflective approach as practice and as research
- Origins in Argyris and Schon
- Definitions of critical reflection
- Ground rules for reflective groups
- Reflexivity: locating yourself in the picture
- Storying, deconstruction and reconstruction
Critical Incidents and Deconstruction
Choosing an incident, the critical incident technique, deconstruction moves, assumption hunting, hegemony and binary oppositionsThis chapter covers how to choose a critical incident and how to deconstruct it.
- What counts as a critical incident
- Common themes in students’ incidents
- The critical incident technique
- Five deconstruction moves
- Assumption hunting and ideology critique
- Hegemony
Reconstruction and Transformative Learning
Mezirow's definition, new discourses, deconstruction and reconstruction pairs, reconstruction questions and showing transformation in the essayThis chapter explains reconstruction, the stage where the essay shows transformation. It gives Mezirow’s definition, Brookfield’s idea of imagining a more just alternative, and Fook’s account of new discourses.
- Reconstruction defined (Mezirow)
- A pedagogy of hope (Brookfield)
- New discourses (Fook)
- Deconstruction and reconstruction pairs
- Reconstruction questions
- Where you started, what changed, where you are now
Critically Reflective Groups and Peer Supervision
The discussion forum rubric, critical questions, group culture, cautions for peer supervisors and the inner researcherThis chapter covers the group side of the unit: the presentation as a peer supervision session and the discussion forum as an assessed task.
- The discussion forum task and its weighting
- Rubric criteria and coverage across weeks
- What makes a question critical
- Peer supervision during presentations
- Group culture and critical acceptance
- Cautions and pervasive inner cultures
Modernist and Postmodernist Critical Theory
Critical modernism, postmodern critique, feminism as a worked example, intersectionality, transversalism and everyday resistanceThis chapter compares critical modernist and postmodernist thinking as the Week 4 lecture presents them, and shows how to use both on one incident.
- Features of modernist thinking
- Critical modernist approaches to social work
- Postmodernism and the making of knowledge
- Feminism as the lecture’s worked example
- Intersectionality and transversalism
- Feminist critiques of postmodernism
Power, Empowerment and Conflict
Power as possessed or exercised, critiques of empowerment, Foucault, structural power, and reframing conflict with managersThis chapter compares two models of power. The modernist model treats power as a possession located in structure and hierarchy, which makes empowerment something given to others.
- Modernist notions of power and empowerment
- Marx and class struggle
- Critiques of power as a commodity
- Postmodern critiques of empowerment
- Foucault: power exercised, not possessed
- Structural power alongside local relations
Identity and Difference in Organisations
Fixed and relational identities, labels in case records, cultural identity, gender and class positions, and the worker's own positionThis chapter treats identity as a site of analysis in organisational practice. It contrasts fixed identities, a feature of modernist thinking, with identities that are relative and changing, and shows how labels in case records can stand in for a whole person.
- Fixed versus relational identity
- Labels in case records
- Cultural identity, gender and class positions
- Naming one person’s identity but not others
- Deserving and undeserving judgements
- The worker’s own position
Language, Discourse and Narrative
Discourse and regimes of truth, analysing language, subjugated discourses, deficit case writing, welfare words and reflexive skillsThis chapter explains discourse as the Week 7 lecture defines it, the way naming something makes it real, and shows how to analyse the language in your own account.
- Discourse and regimes of truth
- What language emphasises and silences
- Categories, hierarchies and power
- Subjugated discourses and what is left out
- Deficit language in case writing
- Welfare words and screen discourse
Objective Assessment and Technicist Practice
Modernist clinical assessment, technicism, risk assessment, Camille's story, realism and relativism, and assessing risk by engagementThis chapter examines how assessment in human services claims objectivity and how that claim can produce harm.
- Modernist clinical assessment
- Competing versions of events
- Technicism and establishment practice
- Managerial, conservative and technicist assessment
- The harm in risk assessment
- Camille’s story
Critical Pedagogy and Organisational Culture
Critical pedagogy, the banking model and Freire, safety and challenge in reflective workshops, and what students said critical reflection changedThis chapter treats education as a way of changing organisational culture.
- Critical pedagogy and its aims
- Freire and the banking model
- Giroux and the pedagogy of welfare
- Implications for organisational practice
- Challenge, safety and anti-intellectualism
- Ritualised reflection in managerial cultures
Activism and Burnout in Neoliberal Organisations
The failed activist and the lone crusader, pragmatic activist work, justice-doing against burnout, uncertainty and the practice frameworkThis chapter brings together Weeks 10 to 12: activist practice inside organisations, workplace stress and burnout, and surviving and thriving in neoliberal settings.
- Activist practices within organisations
- The failed activist and the lone crusader
- Pragmatic activist work
- Burnout as an organisational and ethical issue
- Resisting burnout with justice-doing
- Uncertainty as a source of learning
It asks you to examine the professional role critically inside today’s organisations, which are shaped by neoliberal policies and managerialist practices, and it uses a critical incident from your own practice experience, usually from field education, as the platform for developing an ethical practice framework informed by critical social theories.
The emphasis is on critical reflection as both a method of practice and a way of researching practice, with Fook’s (2023) model at the centre.
The weekly schedule moves from the impacts of managerialism, through critically reflective practice and the critical reflection process, to modernist and postmodernist critical theory, power and conflict, identity, language and discourse, objectivity and assessment, educational skills for changing culture, activism, workplace stress and burnout, and surviving and thriving in neoliberal organisations.
How you are assessed
There are three tasks.
Assessment 1 is an individual presentation of your critical incident in tutorials between Weeks 3 and 12, worth 30%. Assessment 3 is a discussion forum in the same tutorials, worth 30%, in which you act as a peer supervisor and ask deconstruction and reconstruction questions about classmates’ incidents.
Assessment 2 is a 3000-word critically reflective essay worth 40%, due on Friday 23 October 2026. You must submit each of the three assessments to pass the unit, and a tutor’s announcement adds that a pass in Assessment 3 needs a minimum amount of participation in tutorials. Participation there means more than attending: it means engaging in discussion and asking critical questions.
The threshold is not published as a number, so check the current rules on Canvas.
What this guide covers
Twelve chapters follow the weeks, each with the key ideas, a first-person worked example built on an invented scenario and short self-checks.
Front matter explains how the tasks fit together, a practice chapter drills all three tasks, and a final chapter takes you through the essay requirements before you submit.
Worked example · free
Deconstruct the claim that you had no power on placement
- 1Name the assumption: the statement treats power as a commodity that the supervisor owned and the student lacked, which the lecture’s critique of modernist power identifies.
- 1Show its effect: with power seen as a possession, compliance looks like the only option, and the student’s disagreement is never voiced.
- 2Apply the poststructural view: if power is something exercised in exchanges (after Foucault, 1975), the decision was produced in exchanges the student took part in, including the silence.
- 2Reconstruct practice: identify a point of choice, such as raising the family’s view in supervision with evidence, and state a transferable principle about speaking from a student position.
Key terms
- Critical reflection
- Critical reflection is a process of examining implicit assumptions to see how our thinking was constructed and how we may end up supporting discourses that harm us and the people we serve.
- Critical incident
- A critical incident is a specific practice event that was significant to you, such as a dilemma, a difficulty or practice done well, used as the material for reflection.
- Deconstruction
- Deconstruction is the stage of critical reflection that questions dominant discourses in an account, looking for assumptions, missing perspectives and binary constructions.
- Reconstruction
- Reconstruction is the stage that produces a new or revised interpretation of an experience, guiding changed understanding and action.
- Reflexivity
- Reflexivity is the capacity to locate yourself in the picture and appreciate how your own self influences the situation you describe.
- Managerialism
- Managerialism is the organisation of human services around business methods such as efficiency targets, procedures, outputs and performance measures.
- Neoliberalism
- Neoliberalism is the political and economic outlook that subjects welfare to market logic and frames social problems as matters of individual responsibility.
- Technicism
- Technicism is a reliance on technical, procedural and bureaucratic responses, such as forms and risk tools, in place of critical professional judgement.
- Dominant discourse
- A dominant discourse is a taken-for-granted way of speaking and knowing that shapes what counts as true and keeps its power by going unquestioned.
- Hegemony
- Hegemony is the process by which people embrace ideas and practices that serve dominant interests as though they were their own.
- Binary opposition
- A binary opposition is a pair of mutually exclusive categories, such as worker and client or powerful and powerless, that limits how a situation can be read.
- Peer supervision
- Peer supervision is the role classmates take when they ask reflective questions that help a presenter deconstruct and reconstruct their incident.
- Practice framework
- A practice framework is the set of values, theories and skills you articulate for working ethically, which the essay asks you to describe at its end.
SWN025 FAQ
How is the unit assessed?
Three individual tasks make up the grade. The critical incident presentation is worth 30% and the discussion forum is worth 30%; both run in tutorials between Weeks 3 and 12. The critically reflective essay is worth 40% and is due on Friday 23 October 2026 at 11:59pm. The presentation feeds the essay, because feedback from your peers and tutor shapes your later analysis.
What are the pass conditions for this unit?
The assessment overview says you must submit each of the three assessments to pass the unit. A tutor’s announcement adds that a pass in Assessment 3 needs a minimum amount of participation in tutorials, which involves more than attending. The threshold is not published as a number, so check the current rules on Canvas and talk to your tutor early if you will miss sessions.
What counts as a critical incident for the presentation?
It should come from a human services organisation where you have worked, ideally your placement, and be significant to you. It can be an ethical dilemma, something difficult, practice that left you unsettled, something you want to understand better, or practice you thought went particularly well. A small, concrete moment usually yields richer analysis than a summary of a whole placement.
How long is the essay and what format does it need?
The essay is 3000 words, plus or minus 10%, counting in-text referencing but not the reference list or appendices. Submit one Microsoft Word document, since PDFs are not accepted, with 2 cm margins, 1.5 spacing and a font of at least 11 point. Use CiteWrite APA style and at least 10 references, chosen to show engagement with the whole unit.
What makes a good question in the discussion forum?
A strong question goes beyond description. It probes why events unfolded as they did, what part power, values, assumptions or social structures played, and what follows for future practice, and it invites the presenter to examine their own thinking. The rubric also rewards steady contribution across weeks and support that helps others reconstruct their practice.
Can I use generative AI in this unit?
Not for the presentation or the discussion forum: generative AI is not authorised for either. For the essay it is authorised only for editing and grammar, and any use must be acknowledged and referenced. The essay page also advises keeping records of how you developed your work, which can help demonstrate authorship if questions arise.
Which texts do I need?
The weekly pages set chapters from Fook (2023), whose model of critical reflection the essay must demonstrate, and from Gardner (2016) on human service organisations, plus QUT readings for each week. A tutor stresses that you need access to the Fook text, and that students aiming for higher grades should engage with the required and recommended readings.
Questions students ask in each SWN025 chapter
- Why does the unit start with neoliberalism rather than with reflection?
- Because the reflection is always about practice in a particular setting. The Week 1 pages pair contemporary workplaces shaped by neoliberal policies and managerialist practices with the purpose of critical reflection, and the context returns in Weeks 4, 8 and 12. Understanding the pressures first lets you see which of your own assumptions those pressures produced. Chapter 01 · Neoliberalism, Managerialism and Human Services
- Where did the reflective approach come from?
- The Week 2 lecture traces it to Argyris and Schon in 1976 and to Schon’s later work. They questioned deductive ways of building knowledge and the gap between theory and practice, and saw that people’s actions already carry theory, so practice can generate theory inductively. Chapter 02 · The Reflective Approach and Critical Reflection
- Does my critical incident have to be something that went wrong?
- No. The Week 2 lecture includes practice you thought was particularly well done, alongside ethical dilemmas, difficult situations and practice that left you unsettled. What matters is that the incident is significant to you and gives you material for analysing your own assumptions. Chapter 03 · Critical Incidents and Deconstruction
- What is the difference between deconstruction and reconstruction?
- Deconstruction questions the account, exposing assumptions, binaries and missing perspectives. Reconstruction builds something new from that questioning: a revised interpretation of the experience, which, in Mezirow’s words, guides subsequent understanding, appreciation and action, along with changed practice and theory. Chapter 04 · Reconstruction and Transformative Learning
- How much is the discussion forum worth and when does it happen?
- Assessment 3 is worth 30% of the unit and takes place in tutorials between Weeks 3 and 12, lasting the duration of each session. You contribute questions while classmates present their critical incidents, and your identity is checked at the start of the forum. Chapter 05 · Critically Reflective Groups and Peer Supervision
- Does the unit want me to reject modernist theory?
- No. The Week 4 lecture credits critical modernism with a structural analysis of personal problems, a value base and an ethical framework, and closes with the view that critical practice may draw on modernist thinking, postmodern thinking or a thoughtful, critical blend of the two. Chapter 06 · Modernist and Postmodernist Critical Theory
- What is wrong with the idea of giving clients power?
- The Week 5 lecture’s postmodern critiques note that it casts the empowerer as powerful and the client as powerless, creates a binary, makes empowerment something done to people, and may strengthen the empowerer’s own position while leaving the client feeling disempowered. Chapter 07 · Power, Empowerment and Conflict
- Why does the unit treat identity as an organisational issue?
- Organisations sort people into categories in order to act on them. The Week 8 lecture, citing Ramsay, shows caseworkers judging moral worth through qualities valued by Anglo-Australian culture, so an identity recorded in a file can carry a cultural judgement that looks neutral. Chapter 08 · Identity and Difference in Organisations
- Why should I analyse my own words rather than just my actions?
- The Week 7 lecture argues that language does not merely convey experience but helps constitute identities, relations and contexts. The words you used determined what you emphasised and silenced, so they are direct evidence of the assumptions shaping your practice. Chapter 09 · Language, Discourse and Narrative
- What does the lecture say about risk assessment tools?
- Drawing on Mulder, it reports that risk assessments have little predictive value, may expose some people to adverse consequences, can serve to manage staff anxiety, and can damage the relationship and promote blame. It recommends acknowledging uncertainty and making risk collaborative and not the sole focus. Chapter 10 · Objective Assessment and Technicist Practice
- What is wrong with the banking model of education?
- In Freire’s critique, quoted in the Week 9 lecture, the teacher fills students with deposits of information and students only store them. This denies that knowledge is a process of inquiry and, the lecture adds, rests on an ideology that perpetuates the power of the powerful over the powerless. Chapter 11 · Critical Pedagogy and Organisational Culture
- What does the lecture mean by the lone crusader?
- It describes someone who assumes they have the one right attitude and analysis, constructs others as enemies, and believes the only good change is total change. Because one person acting alone can probably never achieve that, the stance leaves the worker stuck and alienated from making even minimal change. Chapter 12 · Activism and Burnout in Neoliberal Organisations
How to prepare for the assessments
Treat the semester as one long reflection on a single incident. Choose your incident early, write a concrete first-person account of it, and keep that account unchanged as a baseline.
Each week, read the set Fook or Gardner chapter before the lecture and add one deconstruction question about your incident that uses the week’s idea: an assumption about power in Week 5, a label in Week 6, a phrase in Week 7, an assessment in Week 8. In tutorials, practise the same moves on classmates’ incidents, because the forum is assessed on steady contribution and the questions you ask others train the questions you will ask yourself.
Put references into your presentation slides as you go so the essay’s reading is half done. When you draft the essay, decide early whether to structure it by stage or by theme, and check every section for transformation: where you started, what changed and where you are now. Finish with a practice framework concrete enough that a colleague could see it in your work.
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