UNSW Sydney · FACULTY OF HEALTH & MEDICINE

SOCW2009 Chap.5 Narrative Practice and Externalising

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Chapter 5 of 10 · SOCW2009

Narrative Practice and Externalising

Change the relationship to the problem

Narrative practice investigates how stories shape identity and possibility. A problem-saturated account can make a difficulty appear to be the person's essential nature.

Externalising shifts an identity claim into a relationship with a problem, creating room to examine its influence, history and effects.

Ask how the problem affects choices, relationships and self-image, then ask how the person responds to it. The externalised name must fit the client's language and should be revised if it mocks experience or blocks useful inquiry.

Narrative work can also investigate social messages and institutional standards that support the problem story.

Develop neglected evidence

Unique outcomes are events that do not fit the dominant account. Explore what happened, how the person contributed, what the action meant and which value it expressed. Thickening links the event to other occasions, supportive witnesses and a preferred identity.

Future questions consider where that direction might lead, while historical questions locate how long the valued commitment has existed.

Re-authoring is not positive reframing. A preferred account becomes credible through actions, relationships, meaning and history. Externalising also does not erase accountability for harm.

The worker can separate person from problem while asking them to evaluate effects, hear others' experience and choose responsible action.

In this chapter

What this chapter covers

  • 01

    Problem-saturated stories

  • 02

    Externalising language

  • 03

    Problem influence

  • 04

    Unique outcomes

  • 05

    Thickening

  • 06

    Preferred identity

  • 07

    Accountability and context

Worked example · free

Interview a fixed identity label

Q [4 marks]. A volunteer concludes that two missed shifts prove they are unreliable. Use narrative questions to externalise the verdict and develop an alternative account. This is AskSia-authored practice, and its four-point allocation is not a University marking scheme.
The narrative route maps the problem’s influence, separates person from problem, locates unique outcomes and develops those events into a richer preferred storyThe narrative route maps the problem’s influence, separates person from problem, locates unique outcomes and develops those events into a richer preferred story with future direction. Externalising language shifts an identity conclusion into a relationship that can be examined, evaluated and resisted without pretending that the problem has no real effects.influenceexternaliseuniqueoutcomepreferredstoryidentity claim“I am the problem”externalised“the problem affects me”
The narrative route maps the problem’s influence, separates person from problem, locates unique outcomes and develops those events into a richer preferred story with future direction. Externalising language shifts an identity conclusion into a relationship that can be examined, evaluated and resisted without pretending that the problem has no real effects.
  • 1Invite a client-fitting name for the voice that converts two events into a total identity verdict.
  • 1Map the problem's influence on action, relationships and the client's view of themselves.
  • 1Locate an event that does not fit and explore the client's contribution and its meaning.
  • 1Connect the preferred account to history, witnesses and one accountable next action.
The client calls the condemning voice the Verdict. The worker explores when it speaks loudest and how it discourages contact with the coordinator. An earlier occasion when the client arranged a replacement becomes a unique outcome. Questions connect that action to responsibility and a history of planning for others. The client chooses to explain the changed caring schedule and propose a realistic commitment. This preserves accountability for missed shifts without letting them define the whole identity.
Sia tip — Do not replace a negative identity label with a positive one; ask for the events and relationships that make an alternative story credible.
Glossary

Key terms

Externalising
A practice of separating a person's identity from the influence of a problem through collaborative language and questions.
Unique outcome
An event that does not fit a dominant problem story and can support a different account.
Thickening
Developing a preferred story through detail, meaning, history, relationships and future direction.
Problem influence
The effects a problem has on choices, relationships, self-understanding and daily life.
FAQ

Narrative Practice and Externalising FAQ

What does externalising do?

It changes an identity conclusion into a relationship that can be examined. Instead of treating a person as the problem, the interview explores how the problem influences life and how the person has responded. The language must fit the client's experience rather than being imposed as a clever label.

What is a unique outcome?

It is an event that does not fit the dominant problem story. The worker asks what happened, how the person contributed and what the action expresses about values or commitments. The event becomes useful when it is connected to meaning and other evidence.

How is re-authoring different from reassurance?

Reassurance may simply deny the problem account or substitute a positive label. Re-authoring builds an alternative account from lived actions, relationships, history and preferred direction. It can acknowledge difficulty and unfinished work while making neglected evidence available.

Does externalising remove responsibility?

No. Separating person from problem can support accountable reflection because the person can evaluate the problem's effects and choose a different response. Where harm occurred, the worker should preserve attention to consequence, power and others' experience rather than using language to excuse it.

Study strategy

Assessment move

Practise a five-stage narrative sequence: map influence, test an externalised name, locate a unique outcome, thicken its meaning and extend the preferred direction. Use original everyday situations and keep your questions in the client's likely language. Compare each sequence with empty reassurance and identify why evidence is stronger than a positive label.

Add one contextual question about where the problem story came from and one accountability question about its effects. When revising, draw two columns for dominant and preferred stories, but populate both with events and relationships rather than adjectives. For every unique outcome, add four annotations: the action, the person’s contribution, the value expressed and a witness who might recognise its history.

Next, test whether the externalised name increases choice or merely sounds clever; replace it if it minimises harm or does not fit the person’s words. Write one question that locates a social message supporting the dominant story and another that invites accountable action. Finish by tracing how a preferred account could influence one future relationship without promising a complete transformation.

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