University of Illinois Urbana-Champaign · FACULTY OF INFORMATION TECHNOLOGY

INFO 202 Social Aspects of Information Technology

- one subject, every graph, every model, every mark
13 Chapters46-page Bible
Our own words - no uploaded lecturer files
Updated for this semester
The Complete Exam Bible · Fall 2026

INFO 202 Overview

Social Aspects of Information Technology
— Name the theory, then test it on the technology in front of you.
  • University of Illinois Urbana-Champaign
  • Fall 2026
  • 3 credit hours
  • School of Information Sciences
  • Undergraduate course, no prerequisites

What this course asks you to do

Social Aspects of Information Technology is a Fall 2026 course in the School of Information Sciences at the University of Illinois Urbana-Champaign.

  • Assessed by Weekly short-response knowledge assessments at 40 percent, a three-part course project at 20, section participation at 10, and a midterm and final at 15 each.
  • What earns credit Naming a theory with its author, saying under which conditions it holds, and applying it to a concrete case.
  • Hardest step Holding two competing positions apart long enough to say what each one explains and what it misses.
  • Watch the attendance rule Discussion sections are mandatory with one unexcused absence; further absences need a petition within 24 hours of the section.
  • Where to confirm The final examination location, quiz windows and any schedule change are posted on Canvas.
INFO 202 · University of Illinois Urbana-Champaign
An independent, AskSia-authored study guide. AskSia is not affiliated with, endorsed by, or sponsored by University of Illinois Urbana-Champaign; the course code and name are used for identification only.
Assessment

How INFO 202 is assessed

ComponentWeightFormat
Section participation10%Discussion section participation, graded by the section TA
Knowledge assessments40%Weekly Canvas quizzes, Weeks 1 to 13; short-response questions; lowest of 13 dropped
Newsflash5%Five-minute presentation on a recent IT-related event, scored 1 to 5
Memo10%About 500 words linking the Newsflash to course themes, rubric out of 20 points
Debrief5%About 10 minutes of individual questions from the TA on the Memo
Midterm examination15%Wednesday 10/7, 12:00 to 12:50 pm; handwritten, closed-book, no technology
Final examination15%Wednesday 12/9, 12:00 to 12:50 pm; non-cumulative, handwritten, closed-book

The syllabus groups the grade into section participation (10%), knowledge assessments (40%), a course project made up of the Newsflash (5%), Memo (10%) and Debrief (5%), and examinations (30%). The opening lecture gives the same groups and splits the examinations into a midterm and a final at 15% each, so the seven rows total 100%. Point values shown on Canvas, such as 30 points for each examination or 20 for the Memo, are raw scores within a component, not weights. Weekly discussion section attendance is mandatory, with one unexcused absence allowed and further absences petitioned within 24 hours on medical, family or religious grounds; this bears on the participation grade. No row is flagged as a hurdle because the syllabus does not describe any component in those terms.

Assessment structure

10%40%5%10%5%15%15%Participation · weekly assessments · Newsflash · Memo · Debrief · midterm · final

Segment widths reproduce the seven published weights, which total 100%.

Current dates · verify in LMS

Current INFO 202 dates

DateItemControl
30 August 2026Knowledge Assessment 1 dueDue 11:59 pm; weekly assessments open 3:00 pm Friday and close 11:59 pm Sunday.
5 October 2026Midterm reviewMonday lecture before the midterm.
7 October 2026Midterm examination12:00 to 12:50 pm, held in two locations.
7 December 2026Final reviewMonday lecture before the final.
9 December 2026Final examination12:00 to 12:50 pm, location to be announced; also the last day a Debrief may take place.

Dates are as published in the Fall 2026 syllabus, the opening lecture slides and the Canvas assignment page for Knowledge Assessment 1. Confirm exact deadlines and submission settings in the live LMS.

Contents · every chapter, one map

What INFO 202 covers

Thirteen chapters follow the Fall 2026 weekly schedule, from theories of technology and the history of information through platforms, censorship and surveillance to automation, misinformation, algorithmic bias, organizational IT and AI governance.

01

Social Informatics and Theories of Technology

Useful but incomplete models, the two parts of technological determinism, Wyatt's types, constructivism, symmetry and the three orientations of social informatics

What the first week is really teaching

The opening lecture borrows a line from statistics: all models are wrong, but some are useful.

  • Why the course treats every theory as a useful but incomplete model
  • The two parts of technological determinism and which one matters more
  • Wyatt's four types: justificatory, descriptive, methodological, normative
  • Hard and soft determinism on the Smith and Marx spectrum
  • Soft and hard social constructivism and the sociotechnical ensemble
  • The principle of symmetry, from Bloor to Pinch and Bijker
02

History of Information and Information Technology

Innovation as combinatorial evolution, from the memex to the World Wide Web, and why the lone-inventor story misleads

What this week asks of a history

The syllabus describes the second week as a survey of where technologies came from, what they were intended to do and what they did without anyone planning it.

  • Origins, intended purposes and unintended consequences of a technology
  • Who gains and who loses: distribution and power in tech history
  • Combinatorial evolution and the Wright Flyer's ingredients
  • The World Wide Web as a combination of older technologies
  • Bush's memex, associative indexing and trails
  • From memex to Web in Berners-Lee's own account
03

The Political Economy of IT and Data

Rivalry and excludability, the competing metaphors for data, and the values hidden inside an economic framework

Frameworks with values built in

The third week introduces the analytical frameworks of political economy and applies them to information technology.

  • Political economy frameworks and the values built into them
  • Rival versus non-rival goods
  • Excludable versus non-excludable goods
  • Private, club, common-pool and public goods
  • Why data are non-rival but can be made excludable
  • Oil, sunlight and infrastructure as three data economies
04

Digital Economy, Platforms and Regulation

Platform dominance, antitrust arguments old and new, and the consumer price debate around large technology firms

What the fourth week sets out to do

The fourth week opens the second part of the course, which the syllabus titles From analog to digital.

  • The digital economy and major digital platforms
  • Monopoly power and what antitrust law actually targets
  • United States v. A&P as a pre-digital benchmark
  • Muris and Nuechterlein on antitrust in the internet era
  • The FTC's 2023 lawsuit against Amazon and Amazon's reply
  • Reading a company's response as advocacy
05

Control and Censorship in Cyberspace

Law, norms, markets and code as regulators, state censorship, and the shifting power between citizens and the state

What the week is asking

The fifth week of this course turns from markets and monopoly to power.

  • The week's three questions: forms of control, change over time, citizens and the state
  • Lessig's four modalities: law, norms, market and architecture
  • Why architecture regulates in advance and without an enforcer
  • Indirect regulation: law acting through code, prices and norms
  • Censorship versus the wider idea of control
  • Private platforms as regulators and as intermediaries for the state
06

Surveillance and Privacy

The connected home as a data collector, corporate and state surveillance, and why stated privacy attitudes and behavior diverge

The question this week sets

Week 6 of this course looks at surveillance and privacy in their digital forms, and at one idea in particular: that a government can watch and control private citizens by working through companies rather than building its own apparatus.

  • The week's focus: surveillance, privacy and state control through corporations
  • Amazon's smart home as a case of domestic data collection
  • Aggregation: how trivial readings combine into a household profile
  • Later use: reanalysis, theft and government access
  • Doorbell cameras, police requests and consent
  • Bystanders and neighbors as people exposed without choosing
07

Automation and the Future of Work

Tasks rather than jobs, substitution against complementarity, who wins and loses, and how to read automation forecasts

What the week covers

The seventh week of this course asks how artificial intelligence affects employment, how technology displaces labor, who wins and who loses from automation and generative AI, and how much weight to give the many forecasts on the topic.

  • AI, jobs and technological displacement of labor
  • Why tasks, not whole occupations, are where analysis starts
  • Substitution versus complementarity
  • New tasks created by new tools
  • Winners and losers: distributional effects of generative AI
  • How people actually use generative AI tools
08

Misinformation, Disinformation and Synthetic Media

Intent and falsehood, why false news travels, deepfakes and the liar's dividend, and platform responsibility

The question Week 8 poses

The eighth week of the course looks at how information technology has put pressure on the shared information environment that people rely on to make decisions together.

  • How the course frames threats to the information environment
  • Misinformation versus disinformation: why intent decides
  • Synthetic media and deepfakes as production methods
  • The headline finding on how false and true news spread
  • Novelty as a proposed driver of false news
  • The liar's dividend and the erosion of trust in evidence
09

Innovation and Intellectual Property

The romantic author, originality and novelty, copyright and machine-generated work, and disputes over training data

What this week is about

Week 9 turns to intellectual property and asks three connected questions: how information technology has changed the way knowledge is made and shared, how qualities such as novelty get judged, and what it means to be an author when software can generate text, images and music.

  • How information technology changed knowledge production and dissemination
  • Boyle's history of authorship before and after the romantic author
  • Krause's objection to property in published ideas
  • Fichte, Holmes and the idea/expression division
  • The four jobs Boyle assigns to the idea/expression line
  • The Copyright Office's human authorship requirement
10

Algorithmic Bias, Equity and Inclusion

Where bias enters a model, from problem framing through data to preparation, and why it is hard to fix

The focus of Week 10

This week asks what algorithmic bias is and why it matters for both efficiency and equity.

  • How the syllabus connects algorithmic bias to efficiency and equity
  • Why biased training data is only part of the explanation
  • Problem framing as the first point where bias enters
  • Unrepresentative and prejudiced data collection
  • Attribute selection in data preparation
  • Four reasons bias is hard to fix
11

IT Management in Organizations

The human factor in IT projects, socio-technical failure, organizational informatics and planned change

What Week 11 asks you to explain

Week 11 begins the practical part of the course.

  • The Week 11 questions: managing IT, the human factor, serving employees
  • Organizational informatics as social informatics bounded within organizations
  • Why organizational IT fails: technical, project management and socio-technical causes
  • Four socio-technical misfit modes named by Kling, Rosenbaum and Sawyer
  • The Boeing 737 Max read through a software developer's eyes
  • Lewin's unfreeze, move, refreeze and the action research loop
12

Information Literacy and AI Ethics

Chatbot sycophancy and delusional spirals, what AI literacy should mean, and critiques of AI ideology

The questions Week 12 puts on the table

This week treats artificial intelligence as a technology with a social life.

  • Week 12 scope: conceptualizing AI, ethics and AI literacy
  • The Hill and Freedman case as documented evidence
  • Sycophancy and why training can produce it
  • Chatbots as improv machines that stay in character
  • Session length and cross-chat memory as amplifiers
  • Fabricated verification and the look of rigor
13

AI Policy and Governance

Competing stances on AI regulation, state bills and federal politics, liability and the value each position protects

How the course ends

Week 13 is the concluding week, and it turns from what AI does to how societies try to steer it.

  • Week 13 scope: competing stances on AI regulation and their value propositions
  • SB 1047 as a 2024 California bill on frontier AI models
  • Light-touch, innovation-first arguments
  • Safety and security standards set before deployment
  • Liability for algorithmic and generated output
  • Antitrust scrutiny of Big Tech and AI start-up deals

The syllabus describes it as an exploration of how information technologies have transformed, and are still transforming, society, and how those changes play out in social, political and economic life, for individuals and for whole societies. It carries three credit hours and has no prerequisites.

The stated learning outcomes are practical: read academic and policy literature on the social aspects of IT with ease, understand issues such as the digital economy, surveillance, censorship, privacy, IT ethics and AI governance, use foundational theories to analyze current events, and form independent arguments backed by reasoning and evidence.

How the thirteen weeks fit together

The schedule is organized in four parts.

Part I, on history and theory, covers social informatics and theories of IT, the history of information technology and the political economy of IT. Part II, from analog to digital, covers the digital economy and regulation, control and censorship, and surveillance and privacy, after which comes the midterm.

Part III, from data to algorithms, covers automation and the future of work, misinformation and synthetic media, innovation and intellectual property, and algorithmic bias. Part IV, on IT in practice, closes with IT management, information literacy and AI ethics, and AI policy and governance.

Each chapter of this guide corresponds to one week.

The habit the course rewards

The opening lecture sets the tone with the statistician's line that all models are wrong but some are useful. Every week offers a lens, and every lens leaves something out; two conflicting theories can both be right, depending on the assumptions and conditions attached.

The strongest short answers therefore do three things in a few sentences: name the concept and whose idea it is, state when it holds, and apply it to a specific case.

That structure suits the weekly knowledge assessments, which are short-response questions on lectures and required readings, and the handwritten examinations, which allow no notes or technology.

How the grade is weighted

The knowledge assessments carry the largest share at forty percent, and the course says they double as study guides for the examinations.

The course project, made up of a Newsflash presentation, a Memo of about five hundred words and an individual Debrief with the TA, carries twenty percent and trains the same move applied to a real news event. Section participation carries ten percent, and the midterm and final carry fifteen percent each.

Because both examinations are described as non-cumulative, revision can be organized around the weeks each one follows.

How to use this guide

Read the chapter overview first, then the worked example, then try the practice items without looking at the answers. Keep a running list of authors and their central claims, because attribution is what separates a precise answer from a vague one.

Finally, pick one technology news story each week and run it through that week's chapter: it is the quickest way to prepare both for the quizzes and for the Newsflash and Memo.

Worked example · free

Analyze a doorbell camera program with two course lenses

Q [8 marks]. AskSia-authored practice. A home security company lets police request footage from customers' doorbell cameras through its app, and many neighbors share clips. Using ideas from the weeks on control and on surveillance, explain who is regulating behavior here and through what means. The mark allocation shown is an AskSia study aid, not a University marking scheme.
Three orientations, one study.Three orientations, one study. A single project can explain a failure, recommend a different design and question who set the goals; the orientations describe what an argument produces, not three separate schools.design, uses, consequencesin institutional contextAnalytical: explainsWhy did it work or fail here?Normative: recommendsHow should it be built and used?Critical: challengesWhose goals does it serve?
Three orientations, one study. A single project can explain a failure, recommend a different design and question who set the goals; the orientations describe what an argument produces, not three separate schools.
  • 2Identify the actors: the company, the police, customers who share and neighbors who are recorded.
  • 3Name at least two of Lessig's modalities at work and show how each shapes behavior.
  • 3Connect the arrangement to state surveillance carried out through a private company, and state one consequence.
Behavior is regulated through more than law. The app's design is architecture: it makes sharing footage with police a one-tap action, so the easiest path becomes the default. Norms do further work, because neighborhood sharing makes recording and reporting feel like good citizenship. The market matters too, since cheap cameras spread the network faster than any public program could. The result is state surveillance carried out through a private company, which is exactly the pattern the course examines in its surveillance week: police gain a view of public space without building the infrastructure, and the people most recorded are passers-by who never agreed to anything.
Sia tip — List the actors in the first line of your answer before you name any theory; each modality you cite should then attach to one of them.
Glossary

Key terms

Technological Determinism
A family of claims holding that technology evolves by its own internal logic and that technological change in turn drives social change.
Social Informatics
A problem-driven field studying how information technologies are designed, used and felt within the institutions and cultures around them.
Typology of Goods
A classification of goods by rivalry and excludability into private goods, club goods, common-pool resources and public goods.
Network Effects
A situation in which a product becomes more valuable to each user as more people use it, which can push a market toward one dominant platform.
Architecture as Regulation
Lessig's point that the design of a system, its code, constrains behavior alongside law, social norms and market prices.
Surveillance Capitalism
A term for business models that collect behavioral data from users and turn it into predictions sold to others, such as advertisers.
Liar's Dividend
The benefit a person caught on genuine evidence gains because convincing fakes exist, letting them claim the real recording is fabricated.
Romantic Author
An image of the author as a solitary, original genius, which Boyle argues shapes intellectual property law and information policy.
Algorithmic Bias
Systematic, unfair differences in a model's outputs across groups, introduced through problem framing, data collection or data preparation.
Chatbot Sycophancy
A tendency of conversational AI to agree with and flatter the user, which can reinforce mistaken beliefs over a long conversation.
FAQ

INFO 202 FAQ

How is the final grade calculated?

Section participation counts for 10 percent and the weekly knowledge assessments for 40. The course project counts for 20, split into the Newsflash at 5, the Memo at 10 and the Debrief at 5. The midterm and final examinations count for 15 percent each. Raw Canvas point totals differ from these weights, so use the percentages when estimating your standing.

Are the midterm and final exams cumulative?

No. The opening lecture describes both as non-cumulative, handwritten and closed-book, with no technology allowed. Each runs from 12:00 to 12:50 pm, the midterm on Wednesday 10/7 and the final on Wednesday 12/9. Review sessions are held on the Monday before each one, which is the place to confirm exactly which weeks are covered.

What are the weekly knowledge assessments?

They are Canvas quizzes with short-response questions based on the lectures and required readings, run for Weeks 1 to 13. Each opens at 3:00 pm on Friday and closes at 11:59 pm on Sunday. Collaboration and technology are permitted, nothing submitted after the deadline is accepted, the lowest of the thirteen grades is dropped, and the course says they serve as examination study guides.

Is attendance at discussion sections required?

Yes. Weekly discussion section attendance is mandatory and each student is allowed one unexcused absence. Additional absences can be petitioned through the Canvas form within 24 hours of the section ending, on medical, family or religious grounds with the documentation described, and a late or incomplete petition counts as unexcused.

How is the Memo graded?

The Memo is scored out of 20: eight points for analysis across relevance, accuracy, consistency and depth, eight for evidence across the event source, two course sources and a non-course source, and four for writing across format and coherence. One point is deducted for every 50 words beyond 500, and four points for any cited source that does not exist.

What happens if I miss a weekly quiz?

Work turned in after the Sunday deadline is not accepted, so a missed quiz scores zero. Because the lowest of the thirteen knowledge assessment grades is discarded, a single miss can be absorbed, but a second one will count. Plan around the Friday afternoon to Sunday night window each week, and keep the dropped grade in reserve for an emergency rather than spending it early.

Do I have to attend lectures?

Lecture attendance is not required, and lectures are recorded and posted on Canvas. That flexibility has a cost: the weekly quizzes draw on lecture content as well as the readings, and the examinations are closed-book, so students who skip the live lecture still need to watch the recording before the quiz window opens on Friday.

Chapter questions

Questions students ask in each INFO 202 chapter

What is the difference between technological determinism and social constructivism?
Determinism places the driving force in technology: it develops by its own logic and then reshapes society. Constructivism places it in people and institutions, treating technology and society as one ensemble whose parts shape each other, and it asks how a technology came to be rather than why it won. The course expects you to state the conditions under which each account is useful. Chapter 01 · Social Informatics and Theories of Technology
What is combinatorial evolution in the history of technology?
It is the idea, associated with Arthur (2009), that new technologies come mostly from recombining earlier ones. The lecture shows the Wright Flyer drawing on gliders, bicycle technology, propulsion systems, engines and aerodynamics, and the Web drawing on hypertext, packet switching, internet protocols, the domain name system and the memex. The practical point is that an invention has many contributors, not one. Chapter 02 · History of Information and Information Technology
Why are data called non-rival but excludable?
Non-rival means that one person's use does not reduce what is left for others, and data qualify because they can be copied endlessly at almost no cost. Excludable means that access can be restricted, which encryption, licenses and law make possible. The combination matters because it means the economic character of data depends mainly on how access is set, which is a choice made by firms and governments. Chapter 03 · The Political Economy of IT and Data
What was United States v. A&P about?
It was a federal antitrust case against the Great Atlantic and Pacific Tea Company, the grocery chain known as A&P, one of the largest American retailers before the internet era. It is read in this course through Muris and Nuechterlein's 2019 article, which uses the case to ask whether enforcers risk punishing efficient, low-price firms, a question they bring to the debate over internet platforms. Chapter 04 · Digital Economy, Platforms and Regulation
What are Lessig's four modalities of regulation?
They are law, norms, market and architecture. Law threatens penalties from the state, norms rely on community disapproval, markets use prices, and architecture, which online means code, determines what can be done at all. Lessig stresses that the four interact and that governments can steer the other three through law, so a strong answer names more than one. Chapter 05 · Control and Censorship in Cyberspace
How can a company watch you for the government without being a government agency?
When private devices store recordings on company servers, authorities can ask the company for them instead of collecting evidence themselves. The case describes police making very large numbers of requests for doorbell video and some footage being released without owner consent. The state gains reach it never built, which is the pattern this week calls control through corporations. Chapter 06 · Surveillance and Privacy
Will AI take my job or just change it?
For most occupations the better question is which of your tasks change. Tools usually take over some routine activities, speed up others and add new ones such as checking output. Whether the job shrinks depends on how much of it is routine, whether demand for the service grows when it gets cheaper, and how employers choose to reorganize work. Chapter 07 · Automation and the Future of Work
What is the difference between misinformation and disinformation?
Both involve false or misleading content. Disinformation is spread by someone who knows it is false and intends to deceive; misinformation is spread by someone who believes it. The distinction is about the person, so a single fabricated post can start as disinformation and continue as misinformation once sincere users pick it up and share it with friends. Chapter 08 · Misinformation, Disinformation and Synthetic Media
Can you copyright music or art made with AI?
Under the Copyright Office positions presented in the course, material generated by a machine without creative human input cannot be registered. A person can still claim the parts of a work that reflect their own choices about expression, such as lyrics they wrote or an arrangement they made by hand, so the answer depends on separating human contributions from generated ones. Chapter 09 · Innovation and Intellectual Property
How does bias get into AI systems?
According to Karen Hao's account, bias can enter at three main stages: when the problem is framed and a goal chosen, when training data is collected, and when data is prepared by selecting attributes. It can therefore appear before any data exists. Treating bias as purely a data quality issue misses the value judgments built into goals and feature choices. Chapter 10 · Algorithmic Bias, Equity and Inclusion
Why do so many IT projects fail even when the software works?
Research in social informatics finds that failures are more often socio-technical than technical. Designers misread workplace requirements, systems are not woven into existing routines, tools do not address users' real problems, or using them clashes with how staff are rewarded. Consultants often cite a 75 percent failure figure, but even Kling and his co-authors treat that as a favorite number rather than a measurement. Chapter 11 · IT Management in Organizations
Why do AI chatbots tell users what they want to hear?
According to the experts quoted by Hill and Freedman, part of the reason is training: human raters score responses, and people tend to prefer being praised, so models learn to flatter. The article adds that OpenAI once reverted an update because its excessive agreeableness drew complaints, and that researchers at several labs see the same trait in other companies' chatbots. Chapter 12 · Information Literacy and AI Ethics
What was California's SB 1047?
SB 1047 was a 2024 California bill concerned with frontier AI models, the most capable systems being built. It is a focal case for the debate over whether rules should be written in advance for the most powerful models. Misra's essay on the bill examines what its critics found troubling, which makes it a useful test of how each regulatory stance weighs precaution against innovation. Chapter 13 · AI Policy and Governance
Study strategy

How to study for the exam

Keep one running page per week with the key author, their central claim, and one current example. Before each Friday quiz, write a three-sentence answer to the week's central question without notes. For the examinations, rework every quiz from the relevant half of the course and rehearse writing by hand under a fifty-minute limit.

Study INFO 202 with AI

Your AI Information Technology tutor for INFO 202

Stuck on a hard INFO 202 question? Sia is AskSia’s AI Information Technology tutor — ask any INFO 202 Social Aspects of Information Technology question and get a clear, step-by-step explanation grounded in how the course is actually taught and assessed. Read this whole study guide free, then take your hardest questions to Sia.

A+Everything unlocked
Unlocks this Bible + all 6 of your University of Illinois Urbana-Champaign subjects - and 1,000+ Bibles across every Australian university.
Sia - your INFO202 tutor, unlimited, worked the way the exam marks it
The full 46-page Bible + practice bank with worked solutions
Chrome extension - sync your LMS so Sia knows your deadlines
Bilingual EN / Chinese on every Bible and every Sia answer
$0.99 Trial
30-day money-back · cancel in one tap · how it works