UNSW Sydney · FACULTY OF BUSINESS & ECONOMICS

MARK2012 · Marketing Fundamentals

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Chapter 6 of 12 · MARK2012

Developing New Products and the Product Life Cycle

Week 4 also covers the new-product development (NPD) process, the diffusion-of-innovation adopter curve, and the product life cycle (PLC) with its marketing-mix implications. These frameworks let you evaluate innovation decisions and stage-appropriate strategy in the Leadership Presentation and the group Business Report. Ground them in the Week 4 “New Product Development” podcast.

In this chapter

What this chapter covers

  • 01The NPD process: idea generation → screening → concept development & testing → business analysis → development → test marketing → commercialisation
  • 02Idea screening and concept testing to kill weak ideas early
  • 03Diffusion of innovation: innovators, early adopters, early majority, late majority, laggards
  • 04The product life cycle: introduction → growth → maturity → decline
  • 05Marketing-mix shifts across PLC stages (especially price and promotion)
  • 06Managing risk in innovation; test markets before full launch
Worked example · free

Applied: placing a product on the PLC and adjusting the mix

Q [4 marks]. A smart-water-bottle brand's flagship product has moved from rapid sales growth into slowing, more competitive sales. (a) Identify the PLC stage, (b) describe two mix implications, and (c) name the adopter group now buying. (4 marks.)
  • +1(a) Stage: sales are high but growth is slowing and competition is intense — this is the maturity stage of the PLC.
  • +1(b) Mix implication 1 (Price/Promotion): with many rivals, competition intensifies on price and promotion — defend share with differentiation, loyalty and value messaging rather than launch-style awareness spend.
  • +1(b cont.) Mix implication 2 (Product/Place): extend the line or add features to refresh the offer and seek new segments/markets to prolong maturity.
  • +1(c) Adopters: in maturity the mass market is buying — the late majority (more sceptical, price-sensitive adopters) join after the early majority.
Maturity stage → defend share via differentiation and value (price/promotion pressure), refresh through line extensions and new markets (product/place), with the late majority now adopting. Markers reward correctly reading the stage from the sales/competition cues and matching realistic mix moves and adopter group.
Sia tip — Read the PLC stage from the sales-growth and competition cues, not from the product's age. Introduction = low sales/heavy spend; growth = rising sales; maturity = peak but flat, intense rivalry; decline = falling sales. Ask Sia to check your stage diagnosis matches the mix advice.
Glossary

Key terms

New product development (NPD)
The staged process from idea generation and screening through concept testing, business analysis, development, test marketing and commercialisation.
Concept testing
Presenting a product concept to target customers early to gauge appeal before costly development.
Diffusion of innovation
How a new product spreads through adopter groups: innovators, early adopters, early majority, late majority and laggards.
Product life cycle (PLC)
The sales/profit path of a product across introduction, growth, maturity and decline, each needing a different marketing mix.
Test marketing
Launching a product in a limited market to assess demand and refine the mix before full commercialisation.
Early adopters
The opinion-leading group who adopt soon after innovators and strongly influence the early majority.
FAQ

Developing New Products and the Product Life Cycle FAQ

Why screen ideas so early in NPD?

Screening kills weak ideas before the firm spends heavily on development and launch, where costs balloon. Concept testing with real target customers early is far cheaper than a failed test market or launch, so the process front-loads the go/no-go decisions.

How does the marketing mix change across the PLC?

In introduction you invest in awareness and often price to penetrate or skim; in growth you build distribution and preference; in maturity you defend share with differentiation, loyalty and price/promotion competition; in decline you harvest or divest. Reading the stage tells you which mix moves are sensible.

Where do NPD and the PLC appear in the assessment?

They support the Leadership Presentation and the group Business Report when you evaluate an innovation or recommend stage-appropriate strategy, and the NPD podcast feeds the PodQuiz. You are rewarded for matching the recommendation to the correct life-cycle stage.

Can Sia help me with the NPD process and the product life cycle in MARK2012?

Yes, as a study aid. Sia can explain the NPD process and the product life cycle step by step, walk through a worked application to a real brand, and check whether your reasoning uses the framework correctly for your reflection, presentation or report. It teaches the method and checks your thinking; it does not complete graded assessment for you, and the UNSW academic-integrity policy applies — confirm assessment rules on Moodle.

Study strategy

Assessment move

Learn the NPD stages in order and the four PLC stages with their tell-tale sales/competition signals, then practise diagnosing which stage a real product is in and what the mix should do next. Link the adopter curve to the PLC — innovators/early adopters in introduction and growth, the majorities in maturity. Keep the NPD podcast notes for the PodQuiz, reference innovation claims (Harvard), and confirm the Week 4 schedule on Moodle.

Working through Developing New Products and the Product Life Cycle in MARK2012? Sia is AskSia’s AI Business and Economics tutor — ask any MARK2012 Developing New Products and the Product Life Cycle question and get a clear, step-by-step explanation grounded in how MARK2012 is taught and assessed. Read this chapter free, then take your hardest questions to Sia.

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